Family Communications Outreach Specialist (High School Only) (2025-2026)
Join to apply for the Family Communications Outreach Specialist (High School Only) (2025-2026) role at Fort Worth ISD
Family Communications Outreach Specialist (High School Only) (2025-2026)
1 week ago Be among the first 25 applicants
Join to apply for the Family Communications Outreach Specialist (High School Only) (2025-2026) role at Fort Worth ISD
Reports to: Principal and Director - Parent Partnerships
Locations: Western Hills High School
PC 22363-1
Pay Grade: 201
Duty Days: 219
Salary Range: $51,804 - $62,415
FLSA Status: Exempt
This is a grant-funded position and is contingent on availability of funds.
Position Purpose
Accelerates engaging parents in the critical efforts around student achievement; focuses on the whole school community by working with the District’s Parent Partnerships staff, Pyramid Family Engagement Specialists, school staff, parent and community groups, and parent advisory committees. Implements a multi-platform, data-driven, and outcomes-measured program, to engage and inform families of all campus and District opportunities; employs technology and social media to engage parents and build strong family-school relationships. Helps to identify and address parent-related school/community issues in a timely manner.
Essential Job Functions
- Works with the Parent Partnerships department and shares important communications, events, and meetings from the campus.
- Assists teachers and staff in contacting parents, especially for academic support and concerns.
- Helps create a technology-driven culture by educating families and partners regarding District opportunities and communication tools (i.e., Parent Portal, District App, Campus website, email, cell/text, and so forth).
- Facilitates ongoing parent outreach and information sessions that emphasize early education for college and/or career readiness.
- Coordinates with student support staff to utilize an effective referral process for assisting students and families, in accessing school and community support programs and services.
- Engages stakeholders, higher education, faith communities, businesses, students, partners, and other community agencies in the development of initiatives that address improving student performance.
- Assists with communication and interaction in all segments of the campus to provide increased opportunities for parent involvement in schools, especially in groups that have traditionally not been involved.
- Provides training to parents, educators, businesses, and community representatives to increase family and community partnerships with efforts toward improving student achievement.
- Collaborates with campus administrator to develop content and outreach methods to communicate with parents and create increased awareness of campus activities and opportunities for involvement (i.e., email lists, campus websites, newsletters, and so forth).
- Plans and develops parent engagement related workshops and work sessions for Pyramid Family Engagement Specialists.
- Communicates with Parent Partnerships staff, Principal, and other campus staff to exceed Title I mandates: parent policy, parent notifications, parent compacts, meetings, and events.
- Assists and collaborates with parent meetings throughout the year.
- Compiles resources/materials related to issues in parent engagement and develops presentations as needed.
- Works with administration to maintain the school social media accounts.
- Attends monthly Parent Partnerships collaboration meetings to share campus strategies, collaborate, and learn about District initiatives.
Safety
- Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.
- Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.
- Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor.
Supervisory Responsibilities
Personal Work Relationships
- All Fort Worth ISD employees must maintain a commitment to the District’s mission, vision, and strategic goals.
- Exhibits high professionalism, standards of conduct and work ethic.
- Demonstrates high quality customer service; builds rapport/relationship with the consumer.
- Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and performs as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.
Other Duties As Assigned
- Performs all job-related duties as assigned and in accordance with Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.
Knowledge, Skills & Abilities
- Knowledge of District policies, procedures, regulations, and Title I mandates.
- Knowledge of school, community, faith leadership, and neighborhood.
- Skill in interpersonal relationships, including using tact, patience, and courtesy.
- Skill in talking to others to convey information effectively.
- Skill in active listening; giving full attention to what other people are saying, taking time to understand the points communicated, asking questions as appropriate, and not interrupting at inappropriate times.
- Skill in mediation and conflict resolution.
- Skill in demonstrating multicultural experiences and experience with second language learners.
- Ability to engage with families and parents in education and/or community issues to build support and participation.
- Ability to present information in one-on-one, small group, and large group situations to students, parents, and District staff.
- Ability to use software to create spreadsheets, databases, and do word processing.
- Ability to organize and coordinate work.
- Ability to communicate effectively, both orally and in writing with staff, parents, and the community in a multi-ethnic educational environment.
- Ability to engage in self-evaluation regarding performance and professional growth.
- Ability to establish and maintain cooperative working relationships with others contacted in the course of work.
Travel Requirements
- Travels to school district buildings and professional meetings as required.
Physical & Mental Demands, Work Hazards
- Tools/Equipment Used: Standard office equipment, including computer and peripherals.
- Posture: Prolonged sitting; occasional standing, stooping, crouching, crawling, squatting, kneeling, bending, pushing/pulling, twisting, and climbing stairs.
- Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching; frequent walking.
- Lifting: Occasional light lifting and carrying (less than 15 pounds).
- Environment: Works in an office setting (90%), and works outside (10%) (exposure to sun, heat, cold, and inclement weather); noise levels in the office are usually low to moderate; frequent talking and listening; may require occasional irregular and/or prolonged hours, including evenings, nights, and weekends as necessary.
- Attendance: Regular and punctual attendance at the worksite is required for this position.
- Mental Demands: Maintains emotional control under stress; works with frequent interruptions.
Minimum Required Qualifications- Education: Bachelor’s degree from accredited college or university required.
- Certification/License: None.
- Experience:
- 2 years’ providing support services to students and parents required;
- Presently or formerly a FWISD parent preferred.
- Language: Bilingual (English/Spanish) working profiency preferred in some settings.
This is a grant-funded position and is contingent on availability of funds.
This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
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