Family Coach- Rapid Rehousing

Metropolitan Family Services; Illinois; On-site; USD 42,000 - 47,000; Full time

Job summary

An established industry player is seeking a dedicated Family Coach to join their Calumet office. This role involves empowering families through collaborative goal setting, utilizing trauma-informed practices, and providing essential support services. The ideal candidate will have a passion for community service and a strong background in case management. With a commitment to fostering economic independence and enhancing quality of life, this position offers a unique opportunity to make a meaningful impact in the lives of families. Join a team that values community and personal development, and enjoy a comprehensive benefits package that prioritizes employee well-being.

Benefits

Medical Coverage (BCBS)

Dental Insurance

Vision Insurance

401K Plan with Match

Paid Time Off (PTO)

Flexible Spending Accounts (FSA)

Employee Assistance Program (EAP)

Training and Professional Development

Pet Insurance

Company-paid Life Insurance

Qualifications

• 2 years of case management experience required.
• Ability to work effectively with diverse individuals and groups.

Responsibilities

• Collaborate with families to set and achieve goals.
• Provide linkages to support services and monitor progress.

Skills

Client Service

Organizational Skills

Data Tracking (Excel)

Bilingual Spanish

Trauma-Informed Practices

Education

High School Diploma

Bachelor's Degree in Social Work

Tools

HMIS

Job description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring for a full-time Family Coach at our Calumet office.

SALARY:

• The average starting salary for this position will fall in the range of $42,250 to $46,750 annually, based on skill and experience level.

ESSENTIAL JOB FUNCTIONS:

• Works with the full family in a collaborative and supportive manner to help, motivate, and inspire individual and family goal setting while allowing the family to drive the work.
• Have a deep respect for a family’s expertise, which is fundamental to establishing trust.
• Help the client to identify strengths and then work with the families to utilize these strengths and build others.
• Use trauma-informed practices.
• Provides services according to values and principles for family-centered coaching.
• Completes the intakes and monitors family goals and activities.
• Provides follow-up to ensure family goals are progressing or achieved.
• While using a family-centered approach, services should focus on addressing the following areas: (1) Foster Economic Independence; (2) Increase Earning Power; (3) Support Academic Achievement; (4) Enhance Stability and Quality of Life.
• Addresses housing-related issues including lease.
• Provides linkages to support services including transportation, childcare assistance, clothing, and uniform assistance.
• Records family progress in HMIS and case files.
• Handles emergency and crisis situations with clients.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Utilizes a team approach and works with other program staff in the planning and implementation of services.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Works effectively with diverse staff and service populations. Accountable for providing exceptional customer service.
• Other duties as assigned.

QUALIFICATIONS:

• Must be able to transport clients on occasion.
• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
• Requires mobility to work with community-based caseload.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.
• Must be highly organized and knowledgeable of Excel to track data.
• High School Diploma or equivalent, required.
• Bachelor's degree in social work or related field from an accredited college or university, preferred.
• Two years' experience in case management, which includes the coordination of services and housing needs, required.
• Bilingual Spanish, preferred.

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all relevant screening and background checks.

TRANSPORTATION/MOBILITY REQUIREMENTS:

• Driving for work required with a personally owned vehicle. Travel between sites is necessary.

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel, and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. The employee must be able to walk up and down stairs to clients' apartments. The employee may occasionally lift and/or move up to 25 pounds.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package.

• Blue Cross Blue Shield (BCBS) of IL Medical Coverage options that support all levels of staff (including Part-Time): HMO, PPO, and HSA (PPO).
• ZERO: A free benefit for BCBS PPO members that helps find the least expensive option for medical services.
• MFS will contribute $2,000 to individual and $4,000 to family HSA Accounts through our HSA coverage, all front-loaded at the start of the year, or the start of your HSA enrollment.
• Teladoc services provided to all employees: A no-cost benefit providing general medicine and behavioral health services, no insurance necessary.
• Dental HMO and PPO options through Guardian Dental.
• VSP vision insurance with one of the largest networks in the Chicago-land area.
• Company-paid individual life insurance policy of $100,000, with a wide range of additional, employee-cost options.
• Company-paid individual Short-Term Disability (STD) and Long-Term Disability (LTD) insurance.
• Five Flexible Spending Account (FSA) options ranging from Health to Contribute your pre-tax dollars where you need them the most.
• Ascensus 401K Plan with up to a 4% Match, vested at 100% on day one of eligibility.
• 12 paid Holidays.
• Starting with 15 days of PTO, maxing at 30 days after 3 years of service.
• Training and Professional Development Plan with E-Learning.
• Pet Insurance options for your furry (or non-furry) friends.
• Comprehensive Employee Assistance Program (EAP).
• Free Will preparation services.
• On-staff notary available to employees.
• ALEX, AI-powered assistance that will make your benefit decisions seamless.

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Qualifications Education

Required

High School

Preferred

Bachelors

Experience

Required 2 years

Case management experience, which includes the coordination of services and housing needs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)