Family-Centered Office Supervisor (Full-Time)

Lutheran Social Service; Sioux Falls (SD); On-site; USD 47,000 - 54,000; Full time

Benefits offered by this job

Hiring bonus

PTO frontload

Paid holidays

401(k) match

Medical plans

Dental and Vision

Life insurance

Career development

Employee Assistance Program

Job summary

Lutheran Social Services is seeking an Office Supervisor at the Center for Children and Youth in Sioux Falls, SD. The role involves supervising a small administrative team, coordinating client communications, and maintaining accurate records.

Full-time position with a starting wage of $23.00 per hour, dependent on experience. Benefits include PTO, holidays, 401(k) match, and multiple medical plans. Equal opportunity employer committed to staff development.

Qualifications

• Associates degree in administration or related field; 2–3 years of related experience preferred.
• Supervisory or management experience preferred.
• Willingness to undergo background checks and provide valid driver information.

Responsibilities

• Oversee a small team including Administrative Support Assistant or Cook and other administrative staff.
• Interact with clients and program staff to relay information and address concerns.
• Handle front desk duties: answer calls, schedule appointments, prepare files, and maintain timely documentation.

Skills

Supervision experience

Administrative support

Education

Associates degree in administrative field

Job description

"Are you passionate about promoting safety, stability, and connection for children and youth in South Dakota?"

If so, this position might be a great fit for you! #YouareLSS

You Belong at Lutheran Social Services

We believe every child deserves to grow up in a safe, loving, and nurturing family. Our priority is to support and empower families, ensuring children are at place where they can heal, grow, and reach their full potential.

Our values form the foundation of who we are and how we operate. At LSS, we prioritize a whole-person, family-centered approach to care within a continuum of services.

HOURS: Full-time, 40hours, Monday- Friday.

LOCATION: Center for Children and Youth, 621 E. Presentation Street, Sioux Falls, SD 57104

SALARY: Starting wage $23.00. Dependent on experience and qualifications

BENEFITS:LSS is proud to offer a wide range of benefits to qualifying full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• $600 hiring bonus* external candidates only
• PTO Time Frontload Up to 24 Hours for benefit-eligible employees
• 8 Paid Holidays
• 401(k) 3% match
• Four Wellmark BCBS medical plan options with HSA & FSA options
• Dental and Vision plans
• Employer paid life insurance to provide support for your family
• Career development opportunities, hands-on training, and mentorship
• Employee Assistance Program

RESPONSIBILITIES: The Office Supervisor will oversee a limited number of employees with the program, such as Administrative Support Assistant or Cook positions, and other staff that perform administrative functions. Regular contact with clients and program staff to furnish and/or obtain information on routine matters or pressing concerns. Front desk work such as answers incoming telephone calls, scheduling client appointment and prepare files. Expected to project a caring and professional manner with clients, co-workers and general public. Prepare accurate and timely documentation and reports as necessary.

QUALIFICATIONS:

• Associates degree, plus two to three years of related experience in an administrative field; or the equivalent combination of education and experience.
• Previous experience with supervision and management preferred.
• Previous experience with School Food Lunch Program is preferred.
• Must be at least 21 years of age.
• Willingness to submit to record checks to detect criminal convictions of behavior harmful towards children, spousal abuse, distributing drugs or sex crimes.
• Requires a valid auto-insurance, a valid driver’s license or the ability to obtain one with approved driver status.

LSS Expectations & Core Values

At LSS, we are committed to upholding the following values in all aspects of our work:

Compassionate – We engage with empathy and provide non-judgmental services.
Appreciative – We recognize and develop the strengths of our clients and employees.
Respectful – We build professional and collaborative relationships with clients, partners, and colleagues.
Ethical – We uphold high standards of integrity and quality in all actions.
Strategic – We anticipate and respond proactively to community needs.

LSS is an Equal Opportunity/Affirmative Action Employer.

Please note: As part of our hiring process and to meet accreditation requirements, applicants will be asked to complete a prescreen questionnaire.