Family Caregiver Specialist
MOHR Talent
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Job summary
Qualifications
- Bachelor’s in Social Work, Counseling or related field required.
- 5 years experience in Human Services, with crisis intervention.
- Familiarity with aging services or community programs preferred.
Responsibilities
- Provide support and resources for caregivers, coordinating care.
- Conduct outreach and training to educate public on resources.
- Maintain documentation and service plans for client interactions.
Skills
Education
Job description
16 hours ago Be among the first 25 applicants
Position: Family Caregiver Support Specialist
Pay Rate - $18hr
Overview
Reporting directly to the Helpline Supervisor and working closely with senior management, this position focuses on providing support and resources for caregivers, care coordination, and community outreach. The Specialist also educates the public and professionals about available programs and services through trainings, events, and speaking engagements.
Position: Family Caregiver Support Specialist
Pay Rate - $18hr
Overview
Reporting directly to the Helpline Supervisor and working closely with senior management, this position focuses on providing support and resources for caregivers, care coordination, and community outreach. The Specialist also educates the public and professionals about available programs and services through trainings, events, and speaking engagements.
Key Responsibilities
Caregiver Support & Coordination
Receive calls from caregivers, family members, and older adults seeking information, referrals, and emotional support.
Assess individual needs and preferences, then provide personalized options and resources.
Offer direct assistance (phone, office, or in-home) to address emergency and urgent needs.
Develop and maintain service plans by coordinating with providers and monitoring caregiver status.
Advocate on behalf of caregivers with agencies, community services, and family members.
Community Outreach & Education
Conduct presentations, trainings, and outreach events to increase public awareness of available resources.
Connect with media outlets to promote program services as needed.
Prepare relevant reports to track progress and demonstrate program impact.
Administrative & Program Support
Keep current on new services, programs, and best practices by attending workshops and seminars.
Maintain thorough, accurate documentation of client interactions and follow-up activities.
Contribute to emergency or disaster responses as directed.
Perform other related duties assigned by management.
QualificationsEducation & Experience
Bachelor’s degree in Social Work, Counseling, or a related human services field (preferably licensed in Social Work).
At least five (5) years of experience in Human Services or a related field, ideally with Crisis Intervention.
Familiarity with aging services networks or similar community-based programs is preferred.
Skills & Competencies
Strong interpersonal skills to handle complex or distressed callers, including older adults and family members of all ages.
Ability to provide accurate, unbiased information on long-term care options and help individuals consider important factors.
Excellent oral and written communication skills; able to present effectively to small or large groups.
Proficiency in problem-solving, organization, detail-orientation, and follow-through.
Capability to work both independently and collaboratively.
Strong PC skills (Microsoft Office, internet research) and typing proficiency (minimum 35 wpm).
Must be bilingual (English/Spanish) with strong grammar and spelling skills in both languages.
MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionOther
- IndustriesStaffing and Recruiting
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Fort Lauderdale, FL $14.00-$16.00 2 months ago
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