FAMILY CARE COMMUNITY COORDINATOR

Techdirt, Inc.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking Family Care Community Coordinators to enhance health services for families experiencing homelessness in New York City. This role involves outreach, resource mapping, and collaboration with shelter staff to improve health outcomes. The ideal candidate will have a degree and experience in community work, with a strong emphasis on communication and engagement. Join a dedicated team focused on making a real difference in the lives of vulnerable populations, and contribute to innovative solutions that promote stability and access to care for families in need.

Benefits

Public Service Loan Forgiveness eligibility

Diverse and inclusive work environment

Qualifications

• Degree in related field with experience in community work or outreach.
• Experience with families facing homelessness is crucial.

Responsibilities

• Conduct outreach and establish relationships with shelter staff.
• Develop tailored resource recommendations for shelters.
• Collaborate with various agencies to address family health needs.

Skills

Community outreach

Health care navigation

Communication skills

Bilingual (Spanish preferred)

Experience with families in housing instability

Education

Baccalaureate degree

High school graduation

Job description

The goals of the Health Services Office at the Department of Social Services (DSS) are to improve the health and well-being of New Yorkers experiencing homelessness, reduce morbidity and mortality, thereby increasing their chances of succeeding in permanent housing and independent living, improving access to care and health outcomes for low-income and vulnerable populations. The Office brings public health and evidence-based interventions to DSS in the areas of health, mental health, substance use, and nutrition. Our staff work with other divisions at DSS and with shelter and clinical providers on linkage to health services, coordination with hospitals and other health care providers, implement interventions, conduct programmatic research and evaluation, and provide medical consultation.

DHS provides temporary emergency shelter to families with children (FWC) in facilities throughout New York City. DHS is developing a new program to provide care coordination services for families with children clients to improve the stability of high-risk families experiencing homelessness and move them into permanent housing.

The agency is recruiting for three (3) Family Care Community Coordinators who will:

• Conduct outreach to a portfolio of FWC shelters, to establish relationships with shelter staff, effective communications methods, and regular meetings to support project implementation.
• Conduct community resource mapping to develop tailored local resource and referral recommendations and guides for shelters.
• Visit shelters to provide information, resources, and opportunities to shelter staff to address health needs of families.
• Assist in planning and facilitating online and in-person health education, training, and case conferences with shelter staff and clients.
• Collaborate with DHS administration and shelters to identify and engage with families with health concerns, coordinate care plans, and link clients to community health or social service programs.
• Assist with collaborating with DOHMH child mental health program, DHS shelter providers, NYC Health and Hospitals, and other relevant agencies to address family health care and support collaborations.

Work Location: 33 Beaver St, 13th Fl, New York, NY

Must be willing and able to travel on public transportation and work in various shelters in NYC.

Minimum Qualifications:

A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities in an area related to the duties described above; or

High school graduation or equivalent and six years of experience in community work or community-centered activities in an area related to the duties as described above; or

Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills:

• Ability to speak in Spanish or additional languages other than English is a plus.
• Prior experience conducting health program community outreach and engagement.
• Experience providing health care navigation for families with children in NYC.
• Experience working with families experiencing housing instability or homelessness.
• Experience working in shelters and/or with shelter staff.
• Excellent communication and documentation skills, including the ability to tailor communication style appropriately for various stakeholders.

Public Service Loan Forgiveness:

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website.

Residency Requirement:

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of the interview.

Additional Information:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.