Family Advocate

Acelero Learning; White Oak (AL); On-site; USD 2,617,000 - 3,444,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

HSA with company contributions

Flexible Spending Accounts

401(k) with company match

Disability and Life Insurance

Professional Development Reimbursement

Employee Wellness programs

Other voluntary benefits

Job summary

Acelero Learning Delaware is seeking a compassionate Family Advocate to build trusting relationships with families, connect them with essential resources, and support their child’s school and life success. You will partner with families to set goals and navigate transitions, including preparing children for kindergarten, while collaborating with staff and community partners to deliver holistic support.

We value bilingualism, strong listening, and organizational skills to manage multiple

Qualifications

• Associate’s degree in Social Work, Human Services, Family Services, or related field (Bachelor’s preferred).
• Pass a physical exam and background check.
• Valid driver’s license or reliable transportation required.
• Experience in family advocacy, case management, or community outreach preferred.

Responsibilities

• Partner with families to set and achieve goals that support their child’s education, health, and well-being.
• Connect families with community resources such as healthcare, employment, housing, and social services.
• Conduct family assessments, develop family partnership agreements, and track progress toward goals.
• Support families in navigating transitions, including preparing children for kindergarten.
• Facilitate parent meetings, workshops, and events that strengthen family engagement.
• Advocate for families and their needs, ensuring their voices are included in program planning and decision-making.
• Collaborate with teachers, center staff, and community partners to provide holistic support for children and families.

Skills

Family advocacy

Case management

Community outreach

Bilingual (Spanish-English)

Education

Associate’s degree in Social Work

Human Services

Family Services

Bachelor’s degree (preferred)

Job description

Are you a socially conscious, dedicated individual who is committed to building a better future for children, families, and their communities? If so, join us as we support early childhood education programs across the country to create positive outcomes for the children and families served.

Every child deserves a champion. Be that champion with us.

At Acelero Learning Delaware, we’re transforming early childhood education—and we’re looking for caring, resourceful, and community-driven professionals to partner with families in achieving their goals. As a Family Advocate, you’ll build trusting relationships with families, connect them with resources, and support their child’s success in school and in life.

What You’ll Do

As a Family Advocate, you will:

• Partner with families to set and achieve goals that support their child’s education, health, and well-being.
• Connect families with community resources such as healthcare, employment, housing, and social services.
• Conduct family assessments, develop family partnership agreements, and track progress toward goals.
• Support families in navigating transitions, including preparing children for kindergarten.
• Facilitate parent meetings, workshops, and events that strengthen family engagement.
• Advocate for families and their needs, ensuring their voices are included in program planning and decision-making.
• Collaborate with teachers, center staff, and community partners to provide holistic support for children and families.

Who You Are

We’re looking for someone who is:

• Passionate about building strong family partnerships and helping families succeed.
• Compassionate, resourceful, and an excellent listener.
• Organized and able to manage multiple priorities with attention to detail.
• Comfortable connecting with people from diverse cultural and socioeconomic backgrounds.
• Bilingual (Spanish-English) is a plus!

Minimum Qualifications

• Associate’s degree in Social Work, Human Services, Family Services, or related field (Bachelor’s preferred).
• Pass a physical exam and background check.
• Valid driver’s license or reliable transportation required.
• Experience in family advocacy, case management, or community outreach preferred.

Why You’ll Love Working with Us

• A meaningful mission that drives real change in the lives of children and families
• A collaborative, inclusive team that values your growth and well-being

When/Where/How Much:

When: Fall 2026

Where: Acelero Learning Delaware - White Oak

How Much: $22.19/hr + Comprehensive Benefits Package

Robust benefits that support your total wellbeing, including:

• Medical, Dental, and Vision Insurance with multiple plan options
• Health Savings Account (HSA) with company contributions
• Flexible Spending Accounts (FSA) for health and dependent care
• 401(k) with up to 4% company match and immediate vesting
• Company-paid Short-Term and Long-Term Disability and Basic Life Insurance
• Up to $500/year in Professional Development Reimbursement
• EAP with counseling and wellness support
• Virtual wellness programs
• Pet Insurance, Legal Assistance, and Employee Discount Perks

Why Acelero Learning or Shine Early Learning?

• Ability to make an impact in the lives of the children, families, and partners we serve
• Career growth and professional development opportunities
• Supportive working environment
• Average of 5 weeks of paid time off during 1st year of employment
• Comprehensive benefits, including 401K matching and 100% vesting program

We are an equal opportunity employer, committed to creating a diverse and healthy work place.