Family Advocate

Acelero Learning Delaware; White Oak (OH); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA Contributions

FSA

401(k) Match

Disability Insurance

Life Insurance

Professional Development

Employee Discounts

EAP

Wellness Programs

Pet Insurance

Legal Assistance

Job summary

Acelero Learning Delaware - White Oak is seeking a dedicated family support advocate to partner with families, set and achieve goals for their child's education, health, and well-being, and connect families with community resources.

You will conduct family assessments, prepare family partnership agreements, and track progress toward goals, while advocating for families in program planning and collaborating with teachers and community partners; Fall 2026 start with a $22.19/hr wage and

Qualifications

• Associate’s degree or higher in a related field; Bachelor’s preferred.
• Pass a physical exam and background check.
• Valid driver’s license or reliable transportation.
• Experience in family advocacy, case management, or community outreach preferred.

Responsibilities

• Partner with families to set and achieve goals that support their child’s education, health, and well-being.
• Connect families with community resources such as healthcare, employment, housing, and social services.
• Conduct family assessments, develop family partnership agreements, and track progress toward goals.
• Support families in navigating transitions, including preparing children for kindergarten.
• Facilitate parent meetings, workshops, and events that strengthen family engagement.
• Advocate for families and their needs, ensuring their voices are included in program planning and decision-making.
• Collaborate with teachers, center staff, and community partners to provide holistic support for children and families.

Education

Associate’s degree in Social Work, Human Services, Family Services, or related field (Bachelor’s preferred)

Job description

What You’ll Do

• Partner with families to set and achieve goals that support their child’s education, health, and well-being.
• Connect families with community resources such as healthcare, employment, housing, and social services.
• Conduct family assessments, develop family partnership agreements, and track progress toward goals.
• Support families in navigating transitions, including preparing children for kindergarten.
• Facilitate parent meetings, workshops, and events that strengthen family engagement.
• Advocate for families and their needs, ensuring their voices are included in program planning and decision-making.
• Collaborate with teachers, center staff, and community partners to provide holistic support for children and families.

Who You Are

We’re looking for someone who is: Passionate about building strong family partnerships and helping families succeed. Compassionate, resourceful, and an excellent listener. Organized and able to manage multiple priorities with attention to detail. Comfortable connecting with people from diverse cultural and socioeconomic backgrounds. Bilingual (Spanish-English) is a plus!

Minimum Qualifications

• Associate’s degree in Social Work, Human Services, Family Services, or related field (Bachelor’s preferred).
• Pass a physical exam and background check.
• Valid driver’s license or reliable transportation required.
• Experience in family advocacy, case management, or community outreach preferred.

Why You’ll Love Working with Us

• A meaningful mission that drives real change in the lives of children and families.
• A collaborative, inclusive team that values your growth and well‑being.

When/Where/How Much

• When: Fall 2026
• Where: Acelero Learning Delaware - White Oak
• How Much: $22.19/hr + Comprehensive Benefits Package

Benefits

• Medical, Dental, and Vision Insurance with multiple plan options
• Health Savings Account (HSA) with company contributions
• Flexible Spending Accounts (FSA) for health and dependent care
• 401(k) with up to 4% company match and immediate vesting
• Company-paid Short-Term and Long-Term Disability and Basic Life Insurance
• Up to $500/year in Professional Development Reimbursement
• EAP with counseling and wellness support
• Virtual wellness programs
• Pet Insurance, Legal Assistance, and Employee Discount Perks

Why Acelero Learning or Shine Early Learning?

• Ability to make an impact in the lives of the children, families, and partners we serve
• Career growth and professional development opportunities
• Supportive working environment
• Average of 5 weeks of paid time off during 1st year of employment
• Comprehensive benefits, including 401K matching and 100% vesting program

We are an equal opportunity employer, committed to creating a diverse and healthy work place.

Acelero Learning's mission is to bring a relentless focus on positive family and child outcomes to close the achievement gap and build a better future for children, families, and communities served by the Head Start program.

Our company values guide us as we work towards our mission: Embracing Diversity, Open Communication, Teamwork and Community, Data-Informed Learning, and Follow-Through. At Acelero Learning, we believe that all children can achieve and succeed, and we work to empower families to advocate for their children and themselves.