Family Advocate

Rooftop of Virginia; Galax (VA); On-site; USD 44,000 - 52,000; Full time

Job summary

Rooftop of Virginia in Galax, VA seeks a Family Advocate to provide case management for families with children in Head Start. This fulltime, 12-month role supports parents to reach goals and self-sufficiency while enrolling qualifying families in the Whole Family Approach.

You will handle ERSEA activities, maintain family partnership agreements, coordinate health information, and document attendance and reports as required by program standards.

Qualifications

• Credential or certification must be obtained within 18 months of hire.
• Willingness to complete/continue trainings/certifications

Responsibilities

• A. Case Management – Data Entry and Family Partnership Agreements; monitor attendance.
• B. ERSEA activities: recruit, assist with applications, attend recruitment fairs, build relationships with schools/community agencies, monitor attendance.
• C. Parent Involvement.
• D. Perform duties as requested by Supervisor, Head Start Director, COO, and CEO.

Education

Credential or certification in social work, human services, family services, counseling or related field

Willingness to complete trainings/certifications

Job description

Rooftop of Virginia CAP
Job Description
Position: Family Advocate
Duration: Fulltime – 12 Months
Supervised By: Family Engagement and ERSEA Manager
I.

OBJECTIVE:

Department: Head Start
Pay Grade: H3 Non-Exempt
Supervises: No One
Provide case management to families with children enrolled in the child development centers by
maintaining Family Partnership Agreements through individual meetings and home visits; support parents in
attaining their goals and achieving self-sufficiency while identifying qualifying families for the Whole Family
Approach.

II.

III.

RESPONSIBILITIES & DUTIES:

• A. Case Management – Data Entry -
  Family Services Information/Events - - - -
  Family Partnership Agreements
  Physicals/Immunizations and all other Health Information
  Contacts, Custody Papers
  Monitors attendance (Rilya Wilson Act)
• B. ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance)
  a. Perform annual procedures for recruitment
  b. Assists parents in completion of application if necessary
  c. Assists in recruitment fair
  d. Establishes relationships with local school systems and community agencies
  e. Monitors attendance for children
• C. Parent Involvement
• D. Performing duties requested by Supervisor, Head Start Director, COO, and CEO.

UNIVERSAL STANDARDS:

• A. Communication
  • 1. Ability to communicate (in-person and electronically) with staff, superiors, community officials, families
    effectively and appropriately.
• B. Cultural Competence and Ethics
  • 1. Positive, caring and supportive attitude characterized by understanding and non-judgmental
    commitment to participant families, coworkers, superiors, and all other persons with whom interaction
    occurs.
  • 2. Comply with all Standards of Conduct and Confidentiality Policies as these are considered of the utmost
    importance in working with community residents.
• C. Organization
  • 1. Ability to manage time, energy and workspace well in order to accomplish all assigned tasks successfully.
• D. Reporting
  • 1. Ability to complete weekly, monthly, quarterly, and yearly reports.
  • a. Weekly – Family Contacts, Attendance Reports
  • b. Bi-Weekly - Timesheet
  • c. Monthly – Family Services Summary Report, End of Month Reports
  • d. Quarterly – PIR
  • e. Yearly – PIR
• E. Health and Safety
  • 1. Ability to squat, sit, stand, walk, bend, stoop, reach, hear, see, speak, and lift and/or carry at least 40lbs.
  • 2. Knowingness of possibility to exposure of blood, bodily fluids, or tissues
  • 3. Knowingness of possibility to exposure of communicable diseases
• F. Technology
  • 1. Microsoft Office (Word, Excel, etc.) proficient.
  • 2. Willingness to train in program and agency data management systems
• G. Professionalism
  • 1. Ability to casually present oneself.
  • 2. Accountability – Timely, Attendance
  • 3. Team Oriented
  • 4. Possess problem solving skills.
  • 5. Continue to expand knowledge by attending trainings, etc.

IV.

V.

VI.

EDUCATIONAL REQUIREMENTS:

• A. 45 CFR §1302.91(e)(7) A program must ensure family services staff who work directly with families on the
  family partnership process…have, within 18 months of hire, at a minimum, a credential or certification in
  social work, human services, family services, counseling or a related field.
• B. Willingness to complete/continue trainings/certifications

ADDITIONAL KNOWLEDGE & COMPETENCIES:

• A. Knowledge of the Head Start Parent, Family, Community Engagement Framework and Relationship Based
  Competencies for Early Childhood Professionals

ADDITIONAL REQUIREMENTS:

• Comply with all background checks required by the program.
• Valid Virginia Driver’s Licenses may be required

* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job. Duties, responsibilities, activities, assigned location, and
hours of work, may change at any time with or without notice.
Name: _________________________________________ Date: _____________________________

AN EQUAL OPPORTUNITY EMPLOYER