Family Activities Host & Event Leader

Dollywood Parks & Resorts; Pigeon Forge (TN); On-site; USD 44,083,000 - 46,838,000; Full time

Job summary

The Dollywood Company invites applications for a Recreation Attendant at Dollywood's HeartSong Lodge & Resort. This full-time seasonal role centers on delivering exceptional guest experiences, coordinating family-friendly activities, and assisting with seasonal events across the resort.

Ideal candidates greet guests warmly, engage children with crafts and games, and support various programs throughout the year, including holidays. A positive, collaborative spirit is essential.

Qualifications

• Must be a minimum of 17 years of age
• Must have at least 6-month’s job-related experience
• Basic computer knowledge and usage preferred

Responsibilities

• Assists in leading and coordinating activities throughout the Resort, including other events on other properties
• Be prepared to greet all guests in an engaging, friendly way
• Finds out children’s names and interests and utilize all the knowledge discovered to make long lasting connections with visiting families throughout their entire stay
• Hosts and provides crafts in the lobby areas and outdoors, including packaging all supplies and working behind the scenes to prep for all events
• Serves beverages to guests daily at check in time and act as an ambassador, answering questions and ensuring guests feel exceptionally welcomed
• Sets up/Monitors/Facilitates seasonal programming such as; Outdoor Family Movie Nights, Swimming Hole Games, Game Hours, Festival Cross Promotions
• Assists with elevated children’s events, entertainment pieces, and programs during all holidays. For example; Easter Sunrise Service, Gingerbread House Decorating, Memorial Day Pool Party, New Year’s Eve Celebration, Festival programming offsite
• Preps for our nightly S’mores Roasting, making s’mores kits, preparing the area, building a fire, and hosting the event
• Engages a crowd as you read Bedtime Stories from the Imagination Library each night to guests
• Assists with creating and implementing family activities such as trivia nights, bingo, and lawn games, etc
• Contributes ideas for new crafts and other activities
• Performs as special characters throughout the year. This could be anything from being an Elf character during the Christmas season to wearing a costume for special holidays. Assists other departments as needed and be receptive to cross training
• Presents a patient, enthusiastic and loving attitude towards guests and fellow hosts at all times

Job description

The Dollywood Company invites applications for a Recreation Attendant at Dollywood's HeartSong Lodge & Resort. This full-time seasonal role centers on delivering exceptional guest experiences, coordinating family-friendly activities, and assisting with seasonal events across the resort.

Ideal candidates greet guests warmly, engage children with crafts and games, and support various programs throughout the year, including holidays. A positive, collaborative spirit is essential.