Families First Service Facilitator

Professional Services Group & Community Impact Programs; Kenosha (WI); Hybrid; USD 26,708 - 38,038; Full time

Benefits offered by this job

Health, vision, dental, and life insurance

Paid time off and company holidays

401k and profit sharing

Employee Assistance Program (EAP)

Job summary

Professional Services Group & Community Impact Programs in Kenosha is hiring a Service Facilitator for their Families First Program. This role involves providing intensive case management services to children and families facing severe emotional disabilities, ensuring they receive optimal care through multidisciplinary approaches.

Ideal candidates are those passionate about helping youth and families. The position offers competitive benefits, flexible work schedules, and the opportunity to make a significant impact within the community.

Qualifications

• Must have reliable transportation and a valid driver's license.
• Experience with severely emotionally disabled population preferred.

Responsibilities

• Provide intensive case management services to families.
• Collaborate with various support providers for client care.
• Develop multi-disciplinary treatment plans.

Skills

Case management

Crisis intervention

Communication skills

Problem-solving

Education

Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related

Job description

Professional Services Group is now hiring for the Service Facilitator in our Families First Program!

Are you passionate about helping youth and families achieve their greatest potential? Do you want to make a real difference in your community? Join our team with PSG! PSG is a community-based social services organization dedicated to supporting at‑risk families through dynamic, innovative, and culturally responsive programming.

JOB SUMMARY

In this role, you will provide intensive case management services to children and their families, who have severe emotional disabilities (SED) and are at‑risk of psychiatric inpatient hospitalization or other out‑of‑home placements. You will use the wraparound model of service delivery to identify needed services and develop multi‑disciplinary treatment plans that address both the strengths and needs of the family. As the Service Facilitator, you will collaborate with case managers, family advocates, mental health providers, AODA providers, school support staff, juvenile justice workers, and child welfare workers to ensure our clients receive the best possible care.

This is a great opportunity for both experienced professionals and recent graduates looking to explore career opportunities in the mental health and human/social services field.

KEY RESPONSIBILITIES OF THE SERVICE FACILITATOR

• Complete Strengths and Needs assessments for each child and their family.
• Create individual treatment plans and update as changes occur.
• Develop a family support team comprised of formal and informal supports.
• Facilitate team meetings with service providers, family members, and family supports in which progress of goals and services are monitored.
• Develop a crisis/safety plan for the client and family.
• Exercise judgment to intervene as an advocate for clients in emergency and crisis situations.
• Attend client/family IEP meetings, psychiatry appointments, court proceedings, or other appointments that may require family support or advocacy.
• Safely transport clients as needed.

SALARY

$23.50 per hour

LOCATION

Kenosha Job Center with flexibility for hybrid work scheduling. Local travel is required to meet with clients within the home and other community spaces, with mileage reimbursement.

SCHEDULE

Monday-Friday between 8:00am-5:00pm. May need to flex hours to accommodate client availability. Must be available by phone from 7:00am-7:00pm.

WHY WORK WITH PSG/CIP?

• Be part of a passionate team dedicated to making a difference in the community!
• Work culture that values not only the well‑being of the clients we serve but also our staff
• Competitive benefits package, including: paid time off and company holidays; health, vision, dental, and life insurance; short‑term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
  • One of our health insurance plan options with employee‑only coverage is offered with no monthly premium!
• Use of company vehicles; or mileage reimbursement if personal vehicle is used for work travel

REQUIREMENTS

• Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.
• Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related.
• One year experience working with the severely emotionally disabled population is preferred, but not required.

Equal Employment Opportunity/M/F/disability/protected veteran status