Falcon - Behavioral Health Associate 1 - FT - 4p-12:30a

Acadia Healthcare; Moosic (Lackawanna County); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare facility in Moosic is seeking a dedicated Patient Support staff member to ensure the safety and well-being of patients. The role involves providing exceptional customer service, conducting safety checks, and assisting patients with daily activities in a structured environment. Candidates should have a high school diploma and be certified in CPR and de-escalation techniques.

Qualifications

• At least six months of experience working with specific populations preferred.
• Must be able to document clinical information accurately.
• Able to perform basic patient care tasks and interact positively with patients.

Responsibilities

• Ensure patient safety and provide excellent customer service.
• Conduct safety checks and document observations.
• Assist patients with activities of daily living.

Skills

Customer Service

Patient Safety

Empathy

Education

High school diploma or equivalent

Tools

CPR certification

De-escalation and restraint techniques

Job description

Job Category: *Patient Support

Requisition Number: FALCO094757

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• Posted : January 13, 2025
• Full-Time

Locations

Showing 1 location

Moosic, PA 18507, USA

Description

ESSENTIAL FUNCTIONS:

· Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.

· Ensure the well-being of patients and provide a positive, supportive and structured environment.

· Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

· Document timely, accurate and appropriate clinical information in patient's medical record.

· Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.

· Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.

· May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.

· May obtain patient's vital signs, height and weight as assigned and document in patient record.

· Engage patients in activities and interactions designed to encourage achievement of treatment goals.

· Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.

· May provide transportation for patient or coordinate transportation with appropriate staff member.

· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

· Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· High school diploma or equivalent required.

· Six months or more experience working with the specific population of the facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).

· First aid may be required based on state or facility requirements.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.