Fairmont Gold Attendant - Part Time

Accor Hotels; San Diego (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Accor Hotels is seeking a Fairmont Gold Attendant in San Diego to deliver personalized service to guests, enhancing their experience in our exclusive Gold Lounge. This role involves serving food and beverages, maintaining service standards, and fostering guest loyalty, all while working in a dynamic and fast-paced environment.

Benefits

Employee benefit card for discounts

Access to Accor Academies

Opportunity for career development

Competitive wages and benefits

Qualifications

• Previous customer-related experience preferred.
• Strong interpersonal and problem-solving abilities.
• Must possess a professional presentation.

Responsibilities

• Provide professional, friendly service to guests.
• Serve food and beverages according to Fairmont Gold standards.
• Maintain strong guest relationships to ensure loyalty.

Skills

Interpersonal skills

Problem solving

Ability to work under pressure

Teamwork

Tools

Microsoft Windows applications

Job description

Company Description

At Fairmont, our passion is to connect our guests to the very best of our destinations. Our hotels offer guests extraordinary places, created by combining unique architecture, expressive décor and artistry and magnificent features. Add engaging service and the result is an unforgettable guest experience.

Fairmont Chicago, Millennium Park features beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 83 newly renovated rooms and Fairmont Gold Lounge along with our recently launched pan-Latin Restaurant in partnership with Richard Sandoval Hospitality. Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

Job Description

Fairmont Gold is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Attendant will create a sense of loyalty that will ensure their return.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Access to Accor Academies world class learning opportunities
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Competitive wages and benefits

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Serve and set-up all food and beverage presentations adhering to Fairmont Gold service standards
• Provide service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards
• Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty
• Assist guests regarding hotel facilities in an informative and helpful way
• Provide exceptionalinformation to our Guests about local and area attractions
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous customer related experience preferred
• Previous restaurant experience as busser or server an asset
• Previous PMS experience an asset
• Computer literate in Microsoft Window applications an asset
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs.
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

Hourly Rate of Pay: $18.45 per hour

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Ready to Shape Excellence Apply Now!

All your information will be kept confidential according to EEO guidelines.