Fairfield Inn & Suites Minneapolis St Paul Airport - FT and PT Front Desk Agent/Driver

Aimbridge Hospitality; Mendota Heights (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A hospitality company is seeking dedicated Front Desk Agents to provide exceptional guest services at the Fairfield Inn & Suites Minneapolis St Paul Airport. This entry-level position involves managing guest interactions, resolving issues, and ensuring a smooth front desk operation. Ideal candidates will have a high school diploma and demonstrate outstanding communication and problem-solving skills. Competitive benefits are included after an initial waiting period, along with a pay of $18.00/hr.

Benefits

Medical, Dental, and Vision Coverage

Paid Time Off

401k Retirement Plan

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide outstanding service to guests, maintaining a friendly and warm demeanor.
• Effectively convey information and address guest inquiries and issues promptly.
• Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.

Skills

Customer Service Excellence

Communication

Problem-Solving

Multitasking Ability

Financial Skills

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

Fairfield Inn & Suites Minneapolis St Paul Airport - FT and PT Front Desk Agent/Driver

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Fairfield Inn & Suites Minneapolis St Paul Airport - FT and PT Front Desk Agent/Driver

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Aimbridge Hospitality provided pay range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $18.00/hr

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

Key Skills/Responsibilities

• Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed.
  
  

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.
  
  

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
  
  

Property Information

Welcome to the Fairfield Inn & Suites Minneapolis Saint Paul Airport hotel. Whether you are here for business or leisure, we are sure to have everything you need. We are just minutes away from the Mall of America, Downtown St. Paul, events at Target Field, Xcel Energy Center – home of the Minnesota Wild, US Bank Stadium, and Minnesota Vikings training camp in Eagan MN.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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