Fair Hearing Process Examiner—Benefits Specialist

NYC Department of Social Services; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

NYC Department of Social Services seeks an Associate Benefits Opportunity Specialist I to support the Fair Hearing Tracking & Monitoring Review Unit. You will supervise specialists, ensure timely case actions, review data, and prepare reports necessary for fair hearings.

Responsibilities include validating Aid-to-Continue, Default and Resolution actions, coordinating with divisions, and ensuring accurate data entry in FHIS, FHEMS, POS and NYCWAY systems.

Qualifications

• Four-year high school diploma or its educational equivalent, plus three years of full-time satisfactory experience in social/human services or related setting.
• Bachelor’s degree plus eighteen months of relevant experience as described above.
• College credits may substitute for experience per policy, with minimum 18 months in a Benefits Opportunity role.

Responsibilities

• Supervise the activities of the Fair Hearing Process Specialist and ensure timely unit reports.
• Review and authorize Aid-to-Continue, Default and Resolution actions; ensure data accuracy.
• Prepare weekly and comprehensive reports; provide training to subordinates as needed.
• Sign off on actions and ensure FHIS/FHEMS/POS/NYCWAY data integrity for hearings.

Skills

Communication skills

Policy knowledge

Eligibility knowledge

Interpersonal skills

Education

High school diploma or equivalent

Bachelor's degree

Tools

FHEMS

FHIS

WMS

POS

NYCWAY

SEAMS

WARM

Job description

NYC Department of Social Services seeks an Associate Benefits Opportunity Specialist I to support the Fair Hearing Tracking & Monitoring Review Unit. You will supervise specialists, ensure timely case actions, review data, and prepare reports necessary for fair hearings.

Responsibilities include validating Aid-to-Continue, Default and Resolution actions, coordinating with divisions, and ensuring accurate data entry in FHIS, FHEMS, POS and NYCWAY systems.