Failure Analysis Technician

Eaton; Raleigh (NC); On-site; USD 56,000 - 83,000; Full time

Job summary

Eaton is seeking a Failure Analysis Technician in Raleigh, NC to troubleshoot and analyze product failures, identify root causes, and drive corrective actions with Engineering, Quality, Test, and Production teams. The role focuses on improving reliability and manufacturing performance while upholding safety and quality standards.

Required: associate degree or certificate in electronics technology and 2+ years of troubleshooting experience. On-site position with competitive pay and benefits.

Qualifications

• Associate degree or certificate in electronics engineering technology or electrical engineering technology.
• 2+ years of troubleshooting electronic equipment.
• Proficient with Microsoft Office and documentation systems.
• Ability to read drawings, manufacturing documents, and schematics.

Responsibilities

• Troubleshoot and screen failed components from systems test and complete required rework.
• Analyze failures to determine root cause and implement corrective actions.
• Develop test plans for analysis of new product components and coordinate testing capabilities.
• Review logs to facilitate failure analysis and document root causes and corrective actions.
• Manage Failure Analysis logistics including material transport, transactions, and disposition.

Skills

Troubleshooting electronics

Root cause analysis

Test equipment use

Analytical thinking

Communication skills

Teamwork

Education

Associate degree in electronics

Bachelor’s degree in Electrical Engineering

Tools

SAP

Job description

Eaton’s Critical Power Solutions Division is currently seeking a Failure Analysis Technician to join our team. This position is based in Raleigh, NC at the Raleigh Plant Operations facility.

As a Failure Analysis Technician, you will be a key member of the Raleigh Plant Operations team, responsible for troubleshooting and analyzing product failures to identify root causes and drive corrective actions. You will collaborate closely with Engineering, Quality, Test, and Production teams to improve product reliability and manufacturing performance through detailed failure investigations, data analysis, and continuous improvement initiatives. In this role, you will help ensure the highest standards of safety, quality, and operational excellence while supporting the development of robust solutions that enhance customer satisfaction and product performance.

The expected annual salary range for this role is: $56,000 - $83,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You’ll Do

• Troubleshoot/ Screen failed components from systems test and identify and complete any rework needed
• Analyze failures to determine root cause and suggest corrective actions
• Develop test plans for analysis of any new product components and coordinate any new functional testing capabilities
• Review product operational event and history logs to facilitate failure analysis
• Document failure information including root cause and possible corrective and preventive actions as a feedback loop to improve product quality and provide input to new product development processes
• Manage Failure Analysis area logistics including transportation of material, material transactions, and disposition of product
• Support/ Maintain test equipment in accordance with calibration system requirements
• Collaborate cross-functionally with engineering, quality, test, and production
• Serve as plant champion of Electrostatic Discharge (ESD) controls
• Maintain 5S+ in the work areas associated with the failure analysis process
• Foster an environment that promotes Eaton’s financial and aspirational goals, encouraging continuous improvement through participation and teamwork
• Assist in facilitating and supporting company internal and external audits
• Maintain internal documentation control system of all company processes and procedures
• Adhere to all environmental, health, and safety policies and procedures and work procedures

Qualifications

Basic Qualifications:

• Associates Degree or Certificate in Electronics Engineering Technology or Electrical Engineering Technology
• Minimum 2 years of experience in troubleshooting electronic equipment
• Proficient in Microsoft Office applications, web-based information, and documentation systems
• Ability to read, understand and interpret product drawings, manufacturing documents and electronic schematics
• Relocation Assistance is not available for this position. Only candidates within a 60-mile radius of Raleigh, NC, will be considered
• Must be legally authorized to work in the United States without company sponsorship

Preferred

• Bachelor’s Degree in Electrical Engineering, Electrical Engineering Technology, or Electrical and Computer Engineering from an accredited educational institution
• Experience in failure analysis of electronic systems to root cause and identification of corrective actions
• 5 years of experience in troubleshooting electronic equipment
• PCBA Failure Analysis experience
• Previous work experience of problem-solving methods such as: Six Sigma, 8D, root cause analysis, and the associated statistical tools used to analyze problems, evaluate, and complete improvement projects.
• Certification in IPC-A-610 standard
• Knowledge of Quality standards, ISO-9001
• SAP Experience

Skills

• Electrical technical knowledge of troubleshooting/failure analysis of failures down to the component level on printed circuit boards to determine root cause based on findings and test information of failures
• Must have excellent analytical and problem-solving skills
• Good knowledge of analog and digital electronic circuit theory, and communications with external equipment and software applications
• Ability to perform tests and utilize test equipment needed based on information of failures
• Good written and oral communication skills
• Proactive team player able to work with Test, Quality and Engineers in finding root cause for failures.
• Independently setting priorities based on failure analysis product needs

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.