Failure Analysis Engineer

Foxconn Industrial Internet USA; Mount Pleasant (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits package

401K with employer contribution

Paid time off

Job summary

A technology company in the United States is seeking a Failure Analysis Engineer responsible for resolving hardware issues through engineering investigations and collaboration with internal teams. The role requires a Bachelor's or Master's degree in electrical or computer engineering and a minimum of 4 years of experience with computing platforms. Ideal candidates will have knowledge of server technologies and will drive improvements in production test yields while also providing training to team members. A comprehensive benefits package is offered.

Qualifications

• Minimum of 4 years' experience in designing and debugging computing platforms.
• Experience in hardware/firmware/software development preferred.
• Knowledge of key server technologies like DDR 4/5 and NAND memory.

Responsibilities

• Interface with customers to root cause hardware issues.
• Perform engineering investigations of customer escalations.
• Monitor test failure trends to improve production yields.
• Design and develop debug tools.
• Provide training on debug procedures to technicians.

Skills

Designing and debugging Industry Standard Computing platforms

Hardware/firmware/software development and test methodologies

Knowledge of server technologies (Intel, AMD, ARM)

Education

Bachelor's or Master's degree in electrical or computer engineering

Job description

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Test and Reliability Engineering Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Test and Reliability Engineering Department as needed.

Job Responsibilities

• Interface with customers and internal cross‑functional teams to root cause hardware issues to the component level
• Perform engineering investigations of significant customer field and line escalations related to hardware issues
• Monitor test failure trends in NPI and provide corrective actions to improve production test yields
• Design and develop debug tools to improve debug process and efficiency
• Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting
• Support internal communications of techniques and processes for WW RMA & Service Centers
• Drive "best practices" across WW Operational, RMA & Service Sites
• Program manage CSP/Enterprise account Reliability requirements
• Facilitate Reliability strategy discussions
• Other duties as assigned

Qualifications

• Bachelor's or Master's degree in electrical or computer engineering required
• Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required
• Experience in hardware/firmware/software development and test methodologies preferred
• Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred

Reasons you should work for us

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

About FII USA, Inc., a Foxconn Technology Group Company: FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.

FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.