Factory Service Foreman

Jayco Family; Middlebury (IN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Disability Insurance

Life Insurance

401k Matching

On-site Fitness

Health Clinic

Employee Assistance

Job summary

Jayco is seeking a Service Shop Supervisor to oversee all shop activities and personnel, ensuring repairs are completed on time and to high quality standards.

Responsibilities include organizing work for technicians, securing resources, monitoring performance, training staff, and approving repairs. Some travel may be required.

Qualifications

• 5-7 years of related experience.
• Strong working knowledge of RV construction techniques.
• Thorough understanding of HVAC, refrigeration and electrical systems.
• Manufacturing background preferred.
• Ability to use hand tools and test equipment; instruct others.
• Knowledge of RV industry codes and standards.

Responsibilities

• Organizes, plans and assigns current work activities to technicians to meet established schedule commitments.
• Secures additional resources to manage Service Shop backlog.
• Monitors and controls individual performance by checking work in progress and recommending corrective actions when necessary.
• Selects and trains new employees; leads, instructs and supervises existing employees in methods and procedures; appraises work assignments of others; and recommends disciplinary actions.
• Checks and approves all repair jobs completed in Service Shop.
• Assists Service Writers in determining customer needs and scheduling into Service Shop.
• Assists Warranty Technicians in determining best course of repairs for units in the field.
• Assists in pricing of all service and repair job estimates.

Job description

Purpose:

this position exists to supervise all shop activities and personnel to ensure all repairs are completed timely and in a high quality manner.

Essential Functions:

• Organizes, plans and assigns current work activities to technicians to meet established schedule commitments.


• Secures additional resources to manage Service Shop backlog.


• Monitors and controls individual performance by checking work in progress and recommending corrective actions when necessary.


• Selects and trains new employees; leads, instructs and supervises existing employees in methods and procedures; appraises work assignments of others; and recommends disciplinary actions.


• Checks and approves all repair jobs completed in Service Shop.

Additional Functions:

• Assists Service Writers in determining customer needs and scheduling into Service Shop.


• Assists Warranty Technicians in determining best course of repairs for units in the field.


• Assists in pricing of all service and repair job estimates.

Required Experience/ Knowledge:

• 5-7 years prior related experience is required.


• Must possess a strong working knowledge of construction techniques for all types of RVs.


• Requires a thorough understanding of heating, ventilation, air conditioning, refrigeration and electrical systems.


• Manufacturing background preferred.


• Requires a thorough working knowledge of RV industry codes and standards.


• Requires the ability to use a wide variety of hand tools and test equipment as well as to instruct others in proper usage.

Necessary Skills & Abilities:

• Strong communication skills are required.


• Strong organizational skills with the ability to prioritize multiple projects efficiently while maintaining a positive attitude.


• Proficient in MicroSoft Office software.

Work Requirements:

• This position may require sitting, standing, working in front of a computer monitor in an office setting approximately 50% of the day and walking, standing in a service shop setting.


• Requires ability to occasionally travel between field locations. Regularly required to sit, stand, walk, and stoop, kneel, or crouch; use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms. Must be able to frequently lift and move up to 25 pounds.


• This position is a full-time position, which may require some flexibility in hours & days worked (including Saturdays, as needed).


• Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Jayco offers a generous benefits package including:

• (2) Medical Insurance plan options, HSAs, and FSAs


• Family Care Clinic for employees and dependents enrolled in a Jayco medical plan (IN only)


• Vision insurance


• Disability and Life Insurance


• 401k plan with an annual discretionary match


• On-site Fitness Center access (IN only)


• Health Clinic for employee use (IN only)


• Employee Assistance Program (EAP) Benefits