Factory IT Service Delivery Specialist - Cheonan-si

Hitachi Automotive Systems Americas, Inc.; Republic (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Meal Allowance Program

Group-Term Life Insurance

Flexible Working hours

Job summary

Hitachi Automotive Systems Americas, Inc. is looking for a Factory IT Service Delivery Specialist to lead the IT team at the Cheonan-si site. This full-time role includes managing IT delivery, ensuring governance and security, and overseeing IT projects.

The ideal candidate will have a Bachelor's degree in Computer Science or Engineering, along with over 5 years of IT experience. Strong skills in project management and a commitment to safety and integrity are essential for this role.

Qualifications

• 5+ years of prior experience in IT.
• 2 years of experience in project management of complex global projects.
• Flexibility to manage multiple shifts of IT resources.

Responsibilities

• Lead the Site IT team and act as a point of contact for IT topics.
• Manage IT delivery onsite and ensure governance.
• Plan and manage factory/site IT budget and cost control.

Skills

IT Project Management

Stakeholder Management

Business Process Improvement

Fluent English communication

Education

Bachelor's degree in Computer Science or Engineering

Tools

SAP S4Hana

Microsoft Azure

Service Now Enterprise IT Management Platform

Job description

## Factory IT Service Delivery Specialist - Cheonan-siApplyremote type: Onsitelocations: Cheonan-si, Chungcheongnam-do, Republic of Koreatime type: Full timeposted on: Posted Todayjob requisition id: R0129972**Location:**Cheonan-si, Chungcheongnam-do, Republic of Korea**Job ID:**R0129972**Date Posted:**2026-05-18**Company Name:**HITACHI ENERGY KOREA LTD.**Profession (Job Category):**IT, Telecom & Internet**Job Schedule:**Full time**Remote:**No**Job Description:****The opportunity**Hitachi Energy serves customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact on our communities and society.**How you’ll make an impact*** You will lead the Site IT team/ resources in the factory or Hitachi Energy site, act as a point of contact for IT supplier and CDC teams for IT related topics also ensure the Ticket Mgt, Ticket Triage and Escalation.* You will provide Infrastructure support/ delivery onsite also maintain governance and security onsite, collect and manage the demand business requirements for factory / office.* You will provide IT Build project management, provide a first line support and governance for applications also ensure OT Asset IT/OT Cybersecurity operational management and ensure first response for Cybersecurity emergencies.* You will plan and manage factory/ site IT Budget and cost control, ensure machine connectivity with network core switches and manage vendor coordination and network connectivity. (PLC programming out of scope)* You will ensure access to relevant applications for the factory or Hitachi Energy site, ensures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed also guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee.* You will Work Onsite to the site or factory your assigned to full time during working week (5days a week).* You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines.* Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.**Your background*** You hold a bachelor’s degree in computer science or engineering preferred, or 10+ years of experience in Information Systems.* Required with 5+years prior experience in IT, 2 years of experience in project management of complex global projects.* Experience in process management, business process improvement, business process management, or value stream mapping.* Experience with manufacturing operations methods, processes, and change management is an advantage.* Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.* Flexibility to manage multiple shifts of IT resources in a factory environment.* Tools experience as such MS Office Products-Excel, Word, SharePoint, Teams, Outlook, SNOW Service Now Enterprise IT Management Platform, Microsoft DevOps, Microsoft Azure, SAP S4Hana and Information/Data & Analytics/Business Intelligence.* Methodologies of this role: ITIL 4 Preferred, L6S Lean 6 Sigma Certified, PM/Agile PM and COBIT.* Fluent English communication skills & good local language skills of the major country of responsibility.**More about us**Hitachi Energy Korea have been awarded the following honor [Best Practice in Remote Work Implementation (2021.02), Great Place To Work (2023.06), Best Work places for Senior Employees/Women (2024.11) Etc.] We also offering a several range of benefit programs, such as below* Congratulatory & Condolence Support* Meal Allowance Program* Group-Term Life Insurance* Appreciation and Recognition Program* Medical Check-up (including one additional family member)* Flexible Working hours* Remote Work* Self-Development ProgramAre you interested in our company? Welcome to Apply! If you have any questions regarding our opening position, please don’t hesitate to contact Talent Acquisition Team via email ([e-mail]).