FACT Care Manager (Leon)

Apalachee Center; Tallahassee (FL); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long term disability

Paid time off

Job summary

Apalachee Center, Inc. in North Florida seeks a FACT Care Manager to join a multidisciplinary team serving adults with severe mental illness. You will conduct comprehensive assessments and develop treatment plans to support recovery and independence.

Core duties include ITT coordination, case management, CSP development, and documenting progress in Avatar within 48 hours. Full-time staff receive competitive benefits including health, dental, and life insurance.

Responsibilities

• Assessment: conducts comprehensive mental health assessments and ongoing assessments of persons served mental illness, symptoms, status, and response to treatment.
• ITT: schedules Individualized Treatment Team meetings a month in advance of service plan expiration and provides input on client progress and goals.
• Case Management Service Delivery: coordinates care, advocates for participants, and provides access to services and supports (healthcare, housing, transportation, etc.).
• Client Service Plan: develops CSPs with measurable goals and timelines, updates them every 6 months, and adapts interventions as needed.
• Progress Notes: documents progress in Avatar within 48 hours of service delivery and links efforts to CSP goals.

Job description

Apalachee Center, Inc. is best known for helping individuals and families of North Florida succeed in recovering from emotional, psychiatric, and substance abuse crises. Apalachee Center, Inc. provides comprehensive behavioral health services across 8 counties (Franklin, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor, and Wakulla Counties).

Apalachee Center, Inc. offers competitive benefits for our full-time positions to include health, dental, vision, basic life insurance, long term disability, paid time off, and more.

Overview

Florida Assertive Community Treatment (FACT) is a dynamic multidisciplinary treatment team dedicated to delivering intensive community-based support to the severely mentally ill adult population. The purpose of FACT Care Manger is to be an integral part of multidisciplinary treatment team and carry out the rehabilitation and support functions under clinical supervision to help clients meet their needs in all aspects of living in the community. The Case Manager is responsible for completing thorough assessments to develop specific treatment plans that address the individual’s needs and challenges to optimize the functioning of recipients by coordinating the provision of quality treatment and support services in the most efficient and effective manner. Services and service frequency should accurately reflect the individual needs, goals, and ability of each recipient.

Essential/Core Job-specific Duties And Responsibilities

Assessment: Conducts comprehensive mental health assessments and ongoing assessments of persons served mental illness, symptoms, status, and response to treatment. Communicates client’s mental health status and history to the FACT team and helps the team to determine level of care based on client’s individual needs. Completes initial assessment for assigned clients in collaboration with the team within 60 days and updates required assessments in accordance with established guidelines. Collect collateral information (i.e. family and other providers, with appropriate consent) to complete thorough assessments of client’s need. Finalizes all documents in Avatar and turns in all assessments within 48 hours.

Individualized Treatment Team (ITT): Schedules Individualized Treatment Team (ITT) meetings a month in advance of service plan expiring for assigned clients. Offers input and feedback (i.e. new issues, client response to treatment, client’s progress/lack of progress on service plan) to review clients’ progress and employment goals for the treatment plan with each client.

Case Management Service Delivery: The FACT case manager coordinates care, advocates on behalf of the participant, and provides access to a variety of services and supports. Core duties include:

• Access to primary health care (medical and dental)
• Address basic needs (i.e. food, housing, transportation)
• Links with resources, services, and opportunities (i.e. transportation, SS benefits, education)
• Legal services (i.e. writing letters to the court about client’s progress, coordinating with client’s probation officer)
• Supported housing (i.e. assist clients in finding and maintaining permanent housing)
• Transport clients to appointments for services outlined in the CSP
• Competency Training (i.e. providing training to assist the participant through the legal process and to regain competency)

Client Service Plan: Develops individualized Client Service Plans (CSP) in partnership with the client and the client’s guardian (if applicable), especially with employment goals. Develops CSP’s that include measurable goals and objectives derived from the client’s assessment and identifies time frames for achievement on goals which are signed and dated by the client and client’s guardian, if applicable. Assists with the implementation of the service plan, and follows-up with the client’s services to determine the status and the effectiveness of CSP towards enhancing the client’s inclusion in the community and autonomy. Updates CSPs at least every 6 months. Makes appropriate changes in CSP to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which put persons served at risk (e.g., suicidality, hospitalizations, relapse). CSP must incorporate items obtained using enhancement funds and explain how it promotes client’s recovery goals.

Progress Notes: Documents progress of persons served to maintain a permanent record of individual activity per established methods and procedures. Documentation must be finalized in Avatar within 48 hours from the time the services were rendered. Progress notes must be detailed and clearly reflect how the staff’s efforts are linked to the services and goals in the client’s service plan and the client’s progress or lack of progress relative to the service plan.