Facility Systems Technician II (Non-Exempt)

Mercy Co; Springfield (MO); On-site; USD 52,000 - 75,000; Full time

Job summary

Mercy seeks a skilled Facility Systems Technician to operate, maintain, and repair boiler, HVAC, refrigeration, electrical distribution, plumbing, and related systems across Mercy locations. The role requires minimal supervision and a focus on safety, quality, and service to hospitals, clinics, and outpatient facilities.

You will support an Environment of Care through proactive maintenance, strong communication, and professional workmanship, helping Mercy deliver reliable, safe facilities for

Qualifications

• Higher-level communication skills for customer interactions and written instructions.
• Ability to read and understand technical manuals and procedures.
• Strong numerical and mathematical capability for testing and estimating.
• Ability to prioritize tasks and manage time efficiently.
• Strong manual dexterity and spatial understanding for installations and repairs.
• Comfort with reading blueprints and using computer software.

Skills

Communication skills

Oral communication

Numerical ability

Time management

Mechanical aptitude

Form perception

Spatial ability

Manual dexterity

Reading technical manuals

Basic math knowledge

Blueprints understanding

Customer service

Education

High school diploma or equivalent preferred

Technical or Vocational School training (2+ years)

Boiler/HVAC/Refrigeration licensure

Electrical and/or Plumbing licensure

NFPA 80 training for fire door inspection

UL fire stopping training

ASSE 6040 training for medical gas maintenance

Tools

Outlook

TMS

Nuvolo

Job description

Find your calling at Mercy!

This is a skilled position requiring advanced knowledge of boiler, HVAC, refrigeration, electrical distribution, control system maintenance and operation, plumbing, electricity, carpentry, and painting. The position will minimal supervision and support small and midsize hospitals, critical access hospitals, small inpatient/outpatient facilities, and clinics. The Facility Systems Technician provides the necessary skill to operate, maintain, and repair various electrical/plumbing systems, movable equipment, physical plant equipment, furniture, walls, ceilings, and floors. Utilizes exceptional customer service and communication skills. The purpose of this position is to ensure a safe working environment and support an exceptional Environment of Care for Mercy.

Position Details:

Minimum Required Qualifications

• Education: None
• Licensure:
• - Valid Driver's License for all Mercy locations
• - Mercy Arkansas Hospitals require High Pressure Boiler Operator's License administered by Arkansas Dept. of Labor and Licensing where boilers are installed. Incumbents must have license. New hires must obtain licensure within 1 year of employment.
• - Mercy Hospital OKC requires Class III Boiler Operator's License administered by Oklahoma Dept. of Labor where boilers are installed. Incumbents must have license. New hires must obtain licensure within 90 days of employment.
• - Class C Tank Operator Training and Certification required for all Mercy locations. Must achieve certification within 90 days of employment.
• - EPA Universal Certification as required by 40CFR, Part 82, Subpart F for all Mercy locations. Must achieve certification within 12 months of employment.
• - Fire door maintenance training program with certificate of completion. Incumbents must have training. New hires will be required to complete training within 90 days of employment.
• - UL fire stop training with certificate of completion. Incumbents must have training. New hires will be required to complete training within 90 days of employment.
• Experience: 1 to 3 years commercial experience working with HVAC, boilers, and refrigeration equipment.
• Other Skills and Knowledge:
• - Requires oral and written communication skills to communicate with customers and follow instructions.
• - Verbal ability required to read and understand technical manuals.
• - Numerical ability required to make calculations for testing, installation, measurement, estimation and repair of equipment.
• - Ability to prioritize work assignments, conceptualize and formulate finished product.
• - Form perception is required when measuring and installing parts and equipment.
• - Spatial ability required to understand forms and relationships when working from blueprints or specifications.
• - Requires knowledge and use of various computer software such as Outlook, TMS and/or Nuvolo.
• - Ability to manage time and materials efficiently. Completes work assignments in a high-quality manner and the lowest cost to Mercy.
• - Requires exceptional customer service skills and ability to achieve department goals.
• - Incumbent must achieve favorable results on both oral and written competency exam prior to advancing to Facility Systems Technician III.
• - Requires general manual dexterity, basic math knowledge, and mechanical aptitude.
• - Exposure to extreme temperatures, electric shock, and loud noise.

Preferred Qualifications

• Education: High school diploma or equivalent preferred; 2 or more years of training in a Technical or Vocational School.
• Licensure: Boiler, HVAC, or Refrigeration. Electrical and/or Plumbing.
• Experience: 5 or more years working in a facility maintenance position within a healthcare environment
• Certification/Registration: Prefer training in NFPA 80 regulations for fire door inspection and maintenance.
• Prefer training in UL standards for fire stopping.
• ASSE 6040 training for medical gas maintenance
• Other Skills and Knowledge:

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.