Facility Specialist Medical Staff Services

Sentara Health; Virginia; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, Fertility and Surrogacy Reim

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Disability

Short-Term Disability

Critical Illness plans

Life Insurance

Legal Resources Plan

Annual discretionary bonus potential

Job summary

SRMH Orthopedics and Spine Center, part of Sentara Health, is hiring a full-time Patient Care Specialist for a remote role. You will handle non-clinical tasks to support patient care and ensure an excellent experience by fielding calls, scheduling, and answering queries.

Collaboration is emphasized within a strong team environment. The position requires 3 years in customer service and related health-insurance or medical data experience.

Qualifications

• 3 years customer service experience.
• 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers.

Responsibilities

• Provide non-clinical support in a physician's office with a focus on a superb patient experience.
• Answer phones, schedule appointments, and respond to patient questions.

Skills

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Job description

Work Shift

SRMH Orthopedics and Spine Center is now hiring a full-time Patient Care Specialist.

This is a remote position.

Clinic Hours

Monday-Friday, 8:00AM - 4:30PM, dayshift.

Patient Care Specialist

with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

3 years Customer Service experience (
1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers
( Patient Care Specialist, Talroo-Allied Health, Medical Office

The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; paid time off (vacation, sick time, and holidays); Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer

and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: