Facility Specialist

Colonial Parking, Inc.; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Job summary

Colonial Parking, Inc. is hiring a Facility Specialist for a full-time role at EAST END The Lansburgh, Washington, DC. The position involves moving between sites, adapting to different parking operation styles (manual, automatic, or valet), and delivering standard customer service.

Responsibilities include handling payments securely, processing exceptions, issuing receipts, upholding safety procedures, reporting maintenance needs, and supervising daily activity reports.

Qualifications

• Must be able to move between locations as required.
• Adapt to different parking operations (manual, automatic, or valet).
• Flexible schedule including nights and weekends if needed.

Responsibilities

• Move around and work at different locations as needed.
• Adapt to different parking locations' manual, automatic, or valet positions.
• Flexible working schedule with nights and weekends if required.
• Collect payments via cash, credit card, or validation; secure cash per SOP.
• Process exception transactions (lost tickets, grace period tickets) per policy; complete forms.
• Provide correct change and issue receipts for all fee transactions.
• Maintain uniform appearance and greet customers; answer questions and resolve issues.
• Ensure sites follow safety procedures; verify licenses for field staff.
• Identify maintenance/repair needs and forward to Operations manager.
• Supervise daily activity reports and complete accident reports.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Facility Specialist

Full Time EAST END The Lansburgh Washington, DC, US

3 days ago Requisition ID: 1545

• Able to move around and work in different locations where they might be needed.
• Able to adapt to different parking location's manual, automatic, or valet positions
• Flexible working schedule and ability to work nights and weekends if needed.
• Collect payment either through cash, credit card, or validation, always securing cash according to the company’s standard operating procedures.
• Accurately process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Provide the correct change for cash transactions and issue a receipt for all fee transactions.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• Ensures that sites are maintained properly, and the company’s safety procedures are being observed at all times, including facility safety checks and confirming that each field employee is equipped with all required licenses and that the licenses are valid.
• Determine the need for maintenance and/ or repairs and forward to Operations manager.
• Supervises completion of daily activity reports for facility; responsible for completion of accident report.