Facility Services Officer

National Security Agency; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

NSA is seeking a skilled Facility Services Officer (Mid Level) for the Texas facility in San Antonio. The role focuses on the operation, maintenance, and inspection of agency facilities, with a 24x7 watch duty and supervision of chilled water and electrical distribution systems.

Ideal candidates bring a degree in a related field and multiple years of facilities experience, including project management, budgeting, and space planning.

Qualifications

• The qualifications listed are the minimum acceptable to be considered.
• Degree must be in Architecture, Interior Design, Electrical or Mechanical Engineering, or related fields; or Business related fields.
• Relevant experience must include two or more of: space planning, construction, finance, project management, HVAC, fire protection, or facilities operations.

Responsibilities

• Monitor and oversee operation, maintenance, and repair of Agency facilities.
• Supervise 24/7 watch team for chilled water and electrical systems.
• Coordinate outages with maintenance customers and mission support.
• Prepare daily logs and alarm summaries; ensure follow-up actions.
• Provide emergency response and staffing for campus systems.

Skills

Problem Solving

Interpersonal Skills

Partnering

Customer Service

Accountability

Continual Learning

Resilience

Education

Bachelor's degree in related field

Job description

NSA has received approval from the Department of War to hire for specific critical positions during the hiring freeze, per DoW memorandum 'Immediate Civilian Hiring Freeze for Alignment with National Defense Priorities' dated 28 February.

Job Description

Facility Services Officer - Mid Level (Texas)

NSA/CSS Texas, San Antonio TX, TX

Pay Plan: GG , Grade: 11/1 to 12/10

Open: 2026-09-07, Close: 2026-09-10

Job Posting: 1262385

Responsibilities

NSA is hiring for Facility Services Officers (FSOs) with knowledge of Mechanical and Electrical Systems to serve on our 24x7 Watch Team in Texas. FSOs are responsible for oversight of the operation, maintenance, repair, modification, design, construction, and inspection of Agency facilities. Specific responsibilities vary based upon areas of expertise. Facility Services Officers: Assigned to the 24/7 Facilities Watch Team, monitor the Chilled Water and Electrical distribution systems at the NSA complex. Responsible for monitoring the condition of all other facilities systems during scheduled and unscheduled outages, construction projects, and activities that place the facility in an abnormal condition. Key component services provided to assure reliable operations:

• Coordinate all utility outages with other maintenance customers and mission support elements.


• Ensure that timely notification of facility emergencies are made to all personnel that are impacted.


• Prepare and review daily logs and alarm summaries to ensure that follow-up actions are taken.


• Provide shift coverage to maintain the recommended staffing levels needed to operate the campus systems and provide emergency response to facility emergencies.


• Supervise Campus Utility outages when needed and assist with shutdown sequences and outage coordination.


• Review day to day operations of the Chilled Water and Electrical distribution systems and coordinate plant changes with Building Maintenance & Operations personnel.


• Provide accurate monitoring of the Agency's HVAC and Chilled Water Distribution systems through the Agency's Energy Management and Control Systems (EMCS).


• Provide accurate monitoring of the Agency's Electrical Distribution systems through the Agency's Supervisory Control and Data Acquisition (SCADA) System.


• Monitoring of the Chilled Water and Electrical distribution systems and coordinate plant changes with Building Maintenance & Operations personnel.


• Initiate daily plant status reports and make operator log entries to reflect the health and welfare of the systems.


• Maintain Operator logs to reflect any plant reconfigurations, responses to problem areas by tour persons, as well as any impact to Chilled Water distribution, Electrical distribution and Fire alarm operations.


• Conduct routine Mechanical and Electrical Systems Tours to inspect and monitor maintenance activities to assure availability of systems are not interrupted.


• Respond and/or dispatch facility personnel to emergencies and routine service calls as needed.


• Take necessary actions to control or repair the problems and provide follow up details for Watch logs.

Job Summary

NSA is in need of skilled/experienced Facilities professionals.

Qualifications

The qualifications listed are the minimum acceptable to be considered for the position. If qualifying with a degree, degree must be in Architecture, Interior Design, Electrical Engineering, Mechanical Engineering, or a related field (for example, Construction Management and Space Planning) or a Business related field (for example, Economics, Marketing, Accounting, Business Administration, and Finance). Relevant experience must include two or more of the following: space planning or interior design; community or campus planning; construction; business administration; architecture; engineering (for example, facilities or infrastructure related field); finance; property or space management; trades or facilities operations; facilities system integration or interaction; hospitality; budgeting, cost estimating, project management activities in a related facilities or trade environment; building systems; HVAC; fire protection; plumbing. Certification in a relevant field (for example, electrical, mechanical, interior design) may count for up to one year of experience. FULL PERFORMANCEEntry is with a high school diploma or GED plus 7 years of relevant experience, or vocational/technical training in a relevant field plus 6 years of relevant experience, or an Associate's degree plus 5 years of relevant experience, or a Bachelor's degree plus 3 years of relevant experience, or Master's degree plus 1 year of relevant experience, or a Journeyman license in a relevant field plus 2 additional years of relevant experience.

The ideal candidate demonstrates the following:

• Problem Solving


• Interpersonal Skills


• Partnering


• Customer Service


• Accountability


• Continual Learning


• Resilience