Facility Operations Shift Lead

Tier1usa; San Francisco (CA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation

Job summary

CloudKitchens in San Francisco is seeking a Facility Operations Associate to ensure smooth order flow, handle admin tasks, troubleshoot issues, and deliver top-notch service to partners and drivers. You will organize transport of orders, scan accurately, and maintain a clean facility in a dynamic, tech-driven food delivery environment.

Role emphasizes reliability, hands-on problem solving, and strong communication across kitchens, partners, and drivers in a fast-paced setting.

Qualifications

• Ability to lift up to 50 pounds and navigate stairs.
• Excellent organizational and multitasking skills.
• Independent problem-solving ability.
• Effective communication in person and electronically.
• Positive attitude in a fast-paced environment.
• Previous experience in customer service, food service, or delivery drivers is a good fit.

Responsibilities

• Be the reliable face of our business.
• Retrieve orders from kitchens to central processing.
• Provide outstanding service to the facility team, restaurant customers, and drivers.

Skills

Organizational skills

Multitasking

Communication

Problem solving

Positive attitude

Job description

Description

Facility Operations Shift Lead CloudKitchens

Address 1200 Market Street, San Francisco, CA, 94102, US

Compensation $21.50 - $22.50/hour

Join CloudKitchens as a Facility Operations Associate!

Ready to thrive in our dynamic environment? As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service.

About the Role:

Organize and transport food orders with accurate scanning and smart handoffs.

Handle admin duties, maintain clean facilities, and be the go-to problem solver.

Create a community bridge between CloudKitchens, restaurant partners, and drivers.

What You'll Do:

Be the reliable face of our business.

Retrieve orders from kitchens to central processing.

Provide outstanding service to the facility team, restaurant customers, and drivers.

Qualifications:

Ability to lift up to 50 pounds and navigate stairs.

Excellent organizational and multitasking skills.

Independent problem-solving ability.

Effective communication skills in person and electronically.

Positive attitude in a fast-paced environment.

Previous experience in Customer service, food service, or delivery app drivers are usually a good fit.

About CloudKitchens : We're an ambitious tech startup revolutionizing food delivery - you can watch a quick video about what we do here . Join us and shape the future of food delivery!

Follow us on our Instagram to learn more about what we're doing, hear from customers & stay connected!

• Job Type: bothPart‑time and FTE
• Pay: $21.50 - $22.50/hour
• Locations: USA - CA - San Francisco - Union Square - 1200 Market St
• Experience: None required
• Shift Availability: We operate 7 days a week, from morning to night - share your availability, and we'll match you with the right facility/shift.
• Expected Hours: from15h/week to FTE (40h/week)
• Physical Setting: Quick service & fast-food restaurant

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Benefits Summary (Full Time)

• Medical, dental, and vision insurance (multiple plans, incl. HSA options)
• Company-paid life and disability insurance (short- and long-term)
• Voluntary insurance: accident, critical illness, hospital indemnity
• Optional supplemental life insurance for self, spouse, and children
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• 401(k)
• Paid Vacation Time (1h for every 52h worked)
• 8 paid holidays per year

Benefits Summary (Part Time)

• Paid Vacation Time (1h for every 52h worked)
• 8 paid holidays per year

Benefits are subject to change at the company's discretion. CSS accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?