Facility Manager

CyrusOne; United States; On-site; USD 110,000 - 170,000; Full time

Job summary

CyrusOne is seeking an Data Center Operations Manager to ensure optimal performance of data center environments, systems and personnel. You will guide administrative and maintenance functions and coordinate with Security and Operations teams.

Responsibilities include managing critical infrastructure, capacity reporting, and service delivery processes. A Bachelor’s degree in a related field and relevant certifications are preferred.

Qualifications

• Extensive experience with electrical and mechanical equipment operations and maintenance (critical infrastructure).
• Experience with building automation, monitoring and control systems.
• Proven project management experience in facilities or data center environments.
• Strong leadership and ability to supervise cross-functional teams.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee day-to-day data center and facility operations, including cooling, electrical, and security systems.
• Troubleshoot critical infrastructure issues using test equipment and monitoring tools.
• Plan and implement maintenance for critical infrastructure and general facility upkeep.
• Coordinate with Operations and Sales to communicate environmental issues to customers and report SLA activities.
• Manage capacity reporting and future capacity forecasting within the facility.
• Oversee access control, security coordination, and incident post-mortems.
• Direct building services (janitorial, grounds, plumbing, etc.) and manage subcontractor agreements.
• Maintain cable plant, fiber entry, raised floors, and automation/control systems.
• Develop operational standards, maintenance schedules, training, testing procedures, and vendor relationships.
• Establish environmental monitoring and ensure service delivery monitoring is in place.
• Maintain asset tracking processes and support customer implementations.

Skills

Electrical systems

Mechanical systems

Project management

AutoCAD

Visio

Building automation

Energy audits

Leadership

Customer service

Communication skills

Analytical skills

Education

Bachelor's Degree in Computer Science, Engineering or Facilities Management

Tools

Trane Tracer Summit

SquareD PowerLogic

Caterpillar/ISO Power Lynx

Eaton Foreseer

Job description

The Data Center Operations Manager is responsible for ensuring optimal performance of data center and facility environments, systems and personnel, as well as, the daily over‑site and guidance for administrative and maintenance functions.

Essential Functions:

• Environmental Management Manage day to day operations of cooling (production & distribution) and electrical systems
• Troubleshoot issues related to the critical infrastructure using test equipment, observation and automation, monitoring and control applications
• Proactively develop and implement maintenance activities to include both critical infrastructure and general maintenance of the physical plant (appearance)
• Work with Operations and Sales leadership to assure all environmental issues are handled and communicated correctly to the customer
• Report on all SLA required activities
• Capacity Management Maintain current status and future status reporting on all capacity thresholds within the facility
• Access Management Work with Security Manager to assure all access points are monitored and controlled
• In conjunction with Security Manager, manage all security issues to resolution and conduct post mortems
• Building Management Management of the building and its related services such as janitorial, grounds, plumbing, fuel, phone systems, etc.
• Manage all sub‑contractor agreements to maintain the facility
• Operation and maintenance of cable plant and fiber entrance, raised floor systems, automation and control systems, fire detection and suppression systems and security systems
• Develop and document operational standards, maintenance schedules, training and testing procedures, emergency contacts, inventory requirements and vendor relationships
• Environmental Services Management Set up and maintain environmental monitoring solutions for all managed facilities
• Work with Operations to assure monitoring is in place for delivered services
• Asset Management Management of asset tracking processes and systems
• Support of Customer Implementations Work with Implementation Manager to assure a smooth implementation process for the customer
• Review and close tickets
• Design and create service delivery procedural manual
• Oversee training and development process for service delivery group
• Participate in 24 X 7 X 365 rotation

Minimum Requirements:

• Extensive experience and knowledge of electrical and mechanical equipment and systems operations and maintenance including, but not limited to, Caterpillar generator sets, Square D paralleling gear, MGE UPS systems, Trane Chiller plants and pumps, smoke detection systems and fire alarm systems
• Cable plant design and management
• Experience with building automation, monitoring and control systems (i.e. Trane Tracer Summit, SquareD PowerLogic, Caterpillar/ISO Power Lynx and Eaton Foreseer)
• Energy audits
• Project management
• AutoCad & Visio a plus
• Knowledge of building automation, monitoring and control systems including Trane Tracer Summit, SquareD PowerLogic, and Caterpillar/ISO Power Lynx
• Energy audits
• Ability to work well with all facility personnel and delegate tasks appropriately
• Strong customer service skills
• Excellent oral and written communication skills
• Ability to develop and document procedures and train other personnel
• Must be able to work with people at all levels internally and within the customer environment
• Must be able to work in a team environment
• Strong analytical and problem‑solving skills
• Ability to work under pressure and manage multiple concurrent priorities
• Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane
• Strong Leadership skills and capabilities

Education: Bachelor’s Degree in Computer Science, Engineering or Facilities Management (or related field). May substitute work‑related experience for degree

Certifications: Certified Plant Engineer (CPE), Certified Plant Maintenance manager (CPMM) or similar facilities‑based certification preferred

U.S. Citizenship may be required for this position pursuant to a government contract requirement and/or for security clearance reasons.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal!

CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here. CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call: 806-589-0141. We will make a determination on your request for reasonable accommodation on a case‑by‑case basis.

CyrusOne is a leading global data center developer and operator specializing in delivering state‑of‑the‑art digital infrastructure solutions. With more than 50 high‑performance mission‑critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne’s leading global platform of hybrid‑cloud and multi‑cloud deployments offers customers colocation, hyperscale, and build‑to‑suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world‑class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long‑term stability and strategic advantage at scale.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information. As a Federal Contractor, CyrusOne is required to participate in the E‑Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E‑Verify.