Facility Manager

Roberts Resorts & Communities; Bellemont (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid time off

Complimentary resort stays

Job summary

Roberts Resorts & Communities is seeking a Facility Manager to lead maintenance operations across a nationwide resort portfolio. You will supervise maintenance staff, coordinate vendor relationships, and ensure the safety and optimal condition of utilities, grounds, and amenities.

Ideal candidates bring strong maintenance leadership, safety compliance, and budget management skills, with flexibility for varied schedules.

Qualifications

• High School Diploma or equivalent required; prior facility maintenance experience preferred.
• Strong communication, safety compliance, and ability to work independently.
• Willingness to work varied shifts, including weekends/holidays if needed.

Responsibilities

• Oversee maintenance staff and on-site contractors to maintain resort facilities.
• Coordinate routine maintenance and emergency repairs across utilities, grounds, and amenities.
• Uphold safety regulations and OSHA standards in all tasks.
• Manage maintenance budget and inventory; report on CAPEX variances.
• Ensure guest areas are clean, safe, and functioning to high standards.

Skills

Customer Service

Effective Communication

Adaptability

Problem-Solving

Maintenance Management

Facility Maintenance

Safety Compliance

Inventory Management

Leadership & Collaboration

Education

High School Diploma or Equivalent

Experience in Facility Maintenance

Maintenance Tools Knowledge

OSHA Safety Knowledge

Strong Communication

Independent & Team Work

Flexibility to Work Weekends/Holidays

Tools

Maintenance Tools & Equipment

Job description

Description

About Roberts Resorts & Communities

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Position Summary

The Facility Manager at an RV resort oversees the maintenance, repair, and overall condition of the resort’s infrastructure, including utilities, grounds, and amenities. They ensure that the resort remains in top operating condition, coordinating routine maintenance and emergency repairs as needed. Additionally, the Facility Manager supervises maintenance staff, manages vendor relationships, and ensures compliance with safety regulations. They play a key role in creating a positive guest experience by maintaining high standards of cleanliness and functionality throughout the resort.

Performance Objectives

• Establish, prioritize, and follow up on daily maintenance work to be completed by the maintenance team.?
• Ensure the efficient and thorough completion of assigned work orders?
• Oversee maintenance projects and manage on-site contractors?
• Establish emergency maintenance on-call schedule?
• Assist in all aspects of resort maintenance and repair of grounds, facilities, amenities, and various utility systems?
• Perform duties in a safe manner, adhering to all safety procedures and properly using safety equipment?
• Ensure proper maintenance of all community vehicles and equipment?
• Ensure safe storage of all hazardous chemicals/equipment?
• Maintain inventory of equipment, tools, and supplies?
• Conduct regular inspections of RV guest sites and issue rule reminders, violation notices and follow-ups in accordance with resort guidelines.?
• Participate in the selection of contractual services as needed I the Resort?
• Assist the community manager with aspects of the Capital Expenditures Program, including reviewing budget variances, as needed?
• Ensure adherence to all company operating procedures?
• Responsible for the maintenance budget?

Requirements

Key Competencies

1. Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence
2. Effective Communication: Ability to convey information clearly and persuasively to individuals and groups of customers or associates
3. Adaptability: Capable of applying common sense understanding to carry out instructions provided in various formats, whether written, oral, or diagram form
4. Problem-Solving Abilities: Skilled in addressing challenges that may arise, particularly those involving multiple variables in standardized situations
5. Maintenance Management: Demonstrated ability to establish, prioritize, and oversee daily maintenance tasks for the maintenance team, ensuring efficient completion and thoroughness. Skilled in coordinating maintenance projects and managing on-site contractors to achieve timely and satisfactory results
6. Facility Maintenance Expertise: Experienced in all aspects of ground and facility maintenance, including repair of amenities and various utility systems. Capable of prioritizing tasks and following up on completed work to ensure the upkeep of the facility
7. Compliance and Safety: Thorough understanding and adherence to health, safety, and OSHA standards in all maintenance activities. Proficient in the safe use of equipment and proper handling of hazardous chemicals, ensuring the safety of oneself and others
8. Inventory Management: Competent in maintaining inventory of equipment, tools, and supplies, ensuring availability when needed for maintenance tasks
9. Leadership and Collaboration: Skilled in collaborating with General Manager to establish maintenance schedules, emergency protocols, and capital expenditure plans. Able to lead a maintenance team effectively, providing guidance and support as needed

Education & Experience

• High School Diploma or equivalent.
• Prior experience in facility maintenance or related field preferred.
• Familiarity with common maintenance tools and equipment.
• Knowledge of health, safety, and OSHA standards preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Flexibility to work varying schedules, including weekends and holidays if necessary.

Physical Requirements

• Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands
• Manual dexterity for using facility equipment
• Clear vision and hearing to communicate effectively
• Capability to lift up and carry up to 50 pounds

Benefits and Perks

We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you’ll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including:

• Medical, Dental, and Vision coverage for you and your dependents
• Employer-paid life insurance for peace of mind
• A full menu of voluntary coverages — STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans
• 80 hours of PTO plus 11 paid holidays to recharge and refresh
• 401(k) with a 3% company match to invest in your future
• The chance to be part of an inclusive, supportive community where your contributions matter
• Complimentary stay at one of our resorts — enjoy the lifestyle you help create!

Commitment to Diversity

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.