Facility Management Services Lead (West)

Cannon Design; United States; On-site; USD 107,000 - 135,000; Full time

Job summary

An established industry player is seeking a dynamic leader to enhance facility management services in the Western United States. This role involves driving strategic growth, nurturing client relationships, and leading a talented team. With a focus on innovation and quality, you'll contribute to the firm's success while promoting a culture of excellence. If you're passionate about optimizing facility operations and have a proven track record in leadership, this opportunity is perfect for you. Join a team that values integrity, creativity, and collaboration, and help shape the future of facility management.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending

Paid Time Off

Flexible Schedules

Remote Work Options

401(k)

Employee Perks

Qualifications

• 12+ years of experience in strategic growth and market leadership.
• Current industry credentials in Architecture, Interior Design, or Engineering preferred.

Responsibilities

• Lead facility management services and develop client relationships.
• Achieve 10% annual growth in facility management service line.

Skills

Strategic Growth

Market Leadership

Client Engagement

Team Leadership

Business Acumen

Presentation Skills

Risk Management

Education

Bachelor’s Degree

Job description

If you believe your skills, experience, and aspirations align with this position, we encourage you to apply. This role supports the Western United States and may be based at any CannonDesign location within this region.

ABOUT THE ROLE

Your primary responsibility is to lead our facility management services within Facility Optimization Solutions, LLC (FOS), a subsidiary of CannonDesign, focusing on the Western US. You will develop existing and new client relationships, drive top-line sales aligned with the Facilities Services Business Plan, and contribute to the firm's success through client outreach, business development, team leadership, mentoring, and enhancing work quality. You will also manage the integration and delivery of our full range of facility services, oversee processes, and ensure strong financial performance. As a brand ambassador, you will promote Living-Centered Design and embody our purpose: to help people flourish through every client interaction.

HERE'S WHAT YOU'LL DO

You will split your time between growing our facility management services and leading client projects. Success will be measured by:

1. Market Growth: Developing new business and expanding current client relationships to achieve at least 10% annual growth in the facility management service line, contributing to both top-line and bottom-line success.
2. Client Leadership: Engaging with clients at high levels on project-specific work, fostering innovative solutions, and building long-term relationships for future opportunities.
3. Market Brand Enhancement: Representing the firm at speaking engagements, writing, and other activities that elevate our market presence.
4. Practice Support: Promoting our integrated services and mentoring team members across markets, recruiting talented professionals, and supporting practice development globally.

AREAS OF FOCUS

Key responsibilities include:

1. Market Leadership: Developing and executing a strategic business plan to grow the service line, differentiate FOS, and align with firm-wide goals.
2. Top Line Development: Collaborating with leadership and marketing teams to identify and pursue new clients, nurture existing relationships, and achieve a personal target of $5M annual net signed fees.
3. Client and Team Leadership: Demonstrating active leadership on client projects and mentoring team members.
4. Understanding the Service: Staying informed about future trends and opportunities in facility management.
5. Bottom Line Success: Supporting profitability targets of 20%, working with leadership to implement business initiatives.
6. Staff Development: Mentoring and recruiting to build a diverse, high-performing team, fostering a culture of leadership, integrity, and innovation.

REQUIREMENTS

• Bachelor’s degree in a relevant field.
• Minimum 12 years of experience in strategic growth, market, and team leadership, with a successful track record.
• Current industry credentials; registration or licensure in Architecture, Interior Design, or Engineering is preferred.
• Strong presentation, writing, client, and leadership skills.
• Professional maturity with authentic communication.
• Proven business acumen and strategic execution ability.
• Ability to inspire and develop teams.
• Sound judgment regarding risk management.
• Up to 50% travel required.

COMPENSATION & BENEFITS

The salary range is $107,600 to $134,500 annually, with potential bonuses. Benefits include medical, dental, vision, flexible spending, voluntary insurances, paid time off, flexible schedules, remote work options, 401(k), and employee perks. Actual pay may vary based on location, experience, and skills. For more details, visit our benefits page.

ABOUT FOS

Facility Optimization Solutions, LLC (FOS) is a multidisciplinary firm ranked #1 worldwide for facility-related services by World Architecture 100. Founded in 2009, FOS has grown into a major practice with multiple offices, committed to helping clients optimize facility operations.

Note: Applications are accepted only through our official Careers site. Beware of scams on other platforms. Please include your resume and portfolio when applying.

All employees must complete mandatory training and adhere to company policies and our Code of Conduct.

FOS and CannonDesign are Equal Opportunity Employers, committed to a discrimination- and harassment-free workplace, prohibiting discrimination based on race, gender, age, disability, and other protected categories, and retaliation against those who report misconduct.