Facility Maintenance Manager, Spectrum Center, CRVA

ZipRecruiter; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Facility Maintenance Manager to ensure seamless operations at the Spectrum Center. This pivotal role involves overseeing all building maintenance and system operations, collaborating with various departments, and leading a dedicated team. The ideal candidate will possess advanced knowledge in electrical, HVAC, plumbing, and building automation systems, along with strong organizational and problem-solving skills. Join a dynamic environment where your expertise will contribute to creating memorable experiences for visitors and the community. If you thrive in a fast-paced setting and are passionate about facility management, this opportunity is perfect for you.

Benefits

Education Reimbursement

457 Plan

CRVA University

Employee 1st Culture

CORE Values

Qualifications

• 2-3 years of specialized schooling and 5-6 years of related experience required.
• Advanced understanding of building systems including HVAC and plumbing.

Responsibilities

• Direct all building maintenance and system operations for the Spectrum Center.
• Manage a team of 10 full-time Maintenance department employees.

Skills

Electrical Systems

HVAC Systems

Plumbing

Lighting

Carpentry

Building Automation

Organizational Skills

Problem-Solving

Communication Skills

Education

High School Diploma

Specialized Schooling

Job description

Job Description

Who We Are

The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and the community. Through leadership in destination development, marketing, and venue management expertise, the CRVA leads efforts to maximize the region’s economic potential through visitor spending, creating jobs, and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte, and Visitor Info Centers.

Job Summary

The Facility Maintenance Manager directs all building maintenance and system operations to ensure the Spectrum Center operates normally at all times, including during events. This role requires collaboration with other CRVA departments and acts as the main contact for the Hornets on team-related projects.

Job Responsibilities

1. Essential Job Duties

• Operate, identify, and prioritize all plant and system repairs.
• Provide guidance to Maintenance Technicians, assigning duties based on work orders or special projects, considering their individual trade knowledge and abilities.
• Emphasize safety within the department daily.
• Maintain familiarity with operational systems such as HVAC, Fire Suppression, Security, AV, Plumbing, Food Services, and Operable Doors.
• Suggest additional training to enhance Technicians’ skills.
• Promote a culture of self-improvement among staff.
• Schedule lighting and other systems to match event schedules and optimize energy efficiency.
• Coordinate with JCI regarding HVAC system operation and maintenance.
• Develop and manage a preventive maintenance schedule for all plant and system equipment.
• Recommend when outside contractors are needed for projects beyond staff capabilities.
• Forecast and order equipment necessary for repairs.
• Create work orders to ensure timely completion of tasks.
• Assess staff skills and abilities.
• Document processes and prepare monthly reports on special projects.
• Implement accountability measures, including daily activity worksheets and monthly reports.
• Manage ADP and scheduling requirements for proper staffing coverage.
• Process payroll for full-time engineers.
• Approve time-off requests, ensuring adequate coverage.
• Coordinate event schedules with supervisors and managers for effective leadership.
• Monitor all life safety systems to ensure operational readiness for events.
• Supervise facility events and delegate tasks accordingly.
• Work varying hours based on event schedules.
• Maintain positive relationships with CRVA employees.
• Manage department budget, including development, tracking, and reconciliation.
• Sit on the safety committee.
• Serve as CRVA MOD during assigned events and shifts.
• Develop department goals and KPIs.
• Perform other duties as required.

1. Consistently deliver excellent customer service, inspiring the team and fostering strong relationships internally and externally, applying the Service Philosophy to create memorable experiences.

3. Champion CRVA’s mission, vision, and core values, and adhere to organizational policies and procedures.

Scope of Responsibility

• Access to confidential data, including customer quotes, product costs, and company plans, designs, and programs.

Supervisory Responsibility

• Manage 10 full-time Maintenance department employees.
• Perform supervisory responsibilities in accordance with policies and laws, including hiring, training, performance appraisal, and discipline.

Knowledge and Skill Requirements

• Advanced understanding of electrical, HVAC, plumbing, lighting, carpentry, and building automation systems.
• Build strong vendor relationships.
• Excellent organizational and scheduling skills.
• Ability to read and interpret safety rules, manuals, blueprints, and instructions.
• Effective report writing and communication skills.
• Mathematical skills including basic algebra and geometry.
• Problem-solving abilities in practical situations.
• Ability to interpret various instructions and documentation.

Education and Experience

• High School Diploma, plus 2-3 years of specialized schooling and 5-6 years of related experience, or equivalent education and experience.

Physical Demands

• Regularly lift/move up to 50 pounds.
• Require close vision; frequently sit, stand, walk, and use power tools.

Work Environment

• Moderate noise level; work days, nights, weekends, holidays.

Travel Required

• No travel requirements.

What We Offer

• Education Reimbursement, 457 Plan, CRVA University, Employee 1st Culture, CORE Values.

To perform this job successfully, individuals must perform each duty satisfactorily. Reasonable accommodations will be provided for disabilities. Our “employee first” culture encourages engagement and values diverse voices, making us stronger. Diverse candidates are encouraged to apply.