Facility Construction Inspector

Johnson, Mirmiran & Thompson, Inc.; Norcross (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Life insurance

Employee training and development programs

Job summary

Join Numotion as a Service Technician in Norcross, Georgia, where you'll play a vital role in servicing and repairing complex wheelchairs and medical equipment. You will be responsible for ensuring customer satisfaction through dependable repairs and maintenance.

This position requires strong mechanical skills and at least two years of relevant experience. Numotion offers a competitive compensation package including health benefits, a 401(k) plan, and continual training opportunities.

Qualifications

• High School diploma or GED required, or minimum one year of related experience.
• Minimum of two years of relevant mechanical experience.
• Experience with medical equipment is preferred.

Responsibilities

• Diagnose and repair equipment both in the shop and in the field.
• Maintain rental and stock equipment for customer use.
• Ensure a clean, organized, and safe work environment.
• Educate customers on proper use and safety of the equipment.

Skills

Mechanical skills

Proficiency with hand and power tools

Problem-solving ability

Customer service skills

Education

High School diploma or GED

Tools

Hand and power tools

Job description

Join Numotion: The Leader in Complex Rehabilitation Technology – Become a Service Technician!

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

We believe that our success comes from having a workforce with a diverse mix of minds, backgrounds, and experiences. We are committed to maintaining an inclusive work environment based on open dialogue, active listening, and continuous improvement. Join us, and contribute to fulfilling our mission to provide life-changing mobility solutions.

As a Service Technician at Numotion, you will play a critical role in servicing and repairing complex manual and powered wheelchairs, as well as other essential medical equipment. This position requires a strong understanding of manufacturer specifications and the ability to use current resources to ensure proper repair, maintenance, and functionality of our products. You will directly contribute to customer satisfaction, ensuring the equipment is safe, reliable, and ready for the individuals who depend on it every day.

Key Responsibilities

• Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field.
• Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use.
• Work Environment Maintenance: Ensure a clean, organized, and safe work environment in the shop/warehouse at all times.
• Delivery Vehicle Maintenance: Maintain delivery vehicles to ensure they are in safe operating condition, keeping them clean and organized.
• Parts Management: Receive, store, and ship parts for equipment, ensuring accurate inventory tracking.
• Accurate Documentation: Complete documentation in a thorough and timely manner, including obtaining necessary signatures and submitting reports.
• Customer Education: Educate customers and caregivers on proper use, care, and safety of the equipment.
• Equipment Fitting & Adjustments: Perform minor fittings and adjustments to ensure the equipment is customized and comfortable for each user.
• Safety Compliance: Follow all safety procedures and regulations.
• Training & Development: Participate in required in‑service training to stay updated with the latest industry practices and product knowledge.

Required Qualifications, Skills, and Experience

• Education: High School diploma or GED required, or minimum one year of related experience.
• Experience: Minimum of two years of relevant mechanical experience. Experience with medical equipment is preferred.
• Technical Skills: Proficiency with hand and power tools for equipment repair.
• Computer Skills: Basic knowledge of Word Processing, Email, and Internet.
• Problem‑Solving: Ability to assess situations quickly and make sound decisions to resolve equipment issues.
• Driving: Valid State Driver’s License with a satisfactory driving record; may involve travel to various locations.

Preferred Qualifications

• Previous Experience with Wheelchair Repair or Medical Equipment: Hands‑on experience with mobility equipment is highly desirable.
• Efficiency in a Fast‑Paced Environment: Ability to manage multiple tasks while maintaining attention to detail.

Physical Requirements

This role requires the ability to meet the physical demands of the job, with or without reasonable accommodations:

• Lifting: Ability to lift up to 50 lbs and pull/push equipment weighing over 100 lbs as necessary.
• Physical Endurance: Prolonged periods of standing, bending, and kneeling are required.
• Fine Dexterity: Strong manual dexterity needed for equipment manipulation and repairs.
• Weather Conditions: Ability to work in inclement weather conditions, especially during field operations.
• Overtime: Ability to work overtime when required, based on business needs.

Why Join Numotion?

We offer a competitive compensation package, which includes:

• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Short- and long-term disability.
• Life insurance.
• Employee training and development programs.

Equal Opportunity Employer

Numotion is proud to be an equal opportunity employer. We are dedicated to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. We do not tolerate discrimination in any form and are committed to fostering a work environment that reflects the diverse communities we serve. All candidates must pass a drug test as part of the hiring process.

Ready to Make a Difference?

If you are passionate about delivering life-changing mobility solutions and providing exceptional customer service, apply today to join the Numotion team and help us empower individuals to live more independent, fulfilling lives.

Join Numotion – where your work makes a real difference in the lives of those who need it most!

Numotion is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.