Facility Based Crisis Behavioral Health Tech Nights

00 RHA Health Services, LLC; Burlington (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

RHA Health Services is hiring a Facility Based Crisis Behavioral Health Tech for night shifts. You will provide direct support, monitor safety, and assist with activities of daily living in a crisis or residential setting. A trauma-informed, respectful environment is emphasized as you implement treatment interventions.

Responsibilities include de-escalation during crises, documentation in the EHR, and collaboration with an interdisciplinary team to promote patient well-being and treatment goals.

Qualifications

• High school diploma or GED required; experience in behavioral health preferred but not required.
• Must be at least 18 years old; valid driver?s license and reliable transportation may be required.

Responsibilities

• Directly supports individuals with psychiatric or co-occurring disorders and monitors safety.
• Follow care plans, safety checks, observations, and supervise activities of daily living.
• De-escalate crises, provide crisis intervention, and support therapeutic engagement.
• Document observations and interventions in the EHR; participate in team hand-offs.
• Maintain a structured, safe environment and support treatment goals.
• Participate in quality improvement and adhere to policies and infection control practices.

Education

High school diploma or GED

18 years old minimum

Job description

We are hiring for: Facility Based Crisis Behavioral Health Tech Nights Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

The Behavioral Health Technician (BHT) provides direct support, supervision, and therapeutic assistance to individuals receiving behavioral health services in facility-based, crisis, or residential treatment settings. The BHT plays a critical role in maintaining safety, supporting stabilization, monitoring behaviors, implementing treatment interventions, and promoting the emotional and physical well-being of each individual served.

This position supports a trauma-informed, person-centered environment and ensures that care is delivered with dignity, respect, and cultural humility.

DUTIES AND RESPONSIBILITIES:

Direct Support and Patient Care

• Provides direct patient care to individuals with psychiatric or co-occurring disorders, ensuring safety and well-being at all times.
• Follows the plan of care, including observation levels, safety checks, and supervision.
• Assists individuals with activities of daily living (ADLs) such as hygiene, meals, mobility, and personal care, while promoting autonomy.
• Monitors and documents behavior, mood, affect, sleep, intake/output, and participation in programming.
• Supports individuals experiencing crisis using de-escalation, grounding, redirection, and therapeutic engagement techniques.
• Responds appropriately to behavioral or medical emergencies and all facility codes.

Therapeutic Environment and Program Support

• Helps maintain a structured, safe, and therapeutic environment within the unit or crisis setting.
• Leads or co-facilitates skills groups, recreational activities, psychoeducational sessions, and coping-skills practice as assigned.
• Encourages patient participation in therapeutic activities and supports treatment goals.
• Monitors and supports individuals during transitions, meals, quiet room time, visitation, and safe transport.

Safety, Crisis Prevention, and Intervention

• Identifies triggers, early warning signs, and changes in behavior; reports concerns to clinical and nursing staff promptly.
• Utilizes trauma-informed, least-restrictive intervention strategies to prevent escalation.
• Implements protocols for special precautions, suicide prevention, elopement risk, violence precautions, and environmental safety rounds.
• Demonstrates appropriate techniques for managing aggressive or unsafe behavior.

Documentation and Communication

• Accurately documents observations, interventions, incidents, and care in the electronic health record (EHR).
• Communicates effectively with the interdisciplinary team regarding patient needs, risk factors, and progress.
• Participates in interdisciplinary treatment team meetings, shift reports, and clinical hand-offs.

Teamwork, Professionalism, and Quality

• Participates in quality improvement activities and adheres to organizational policies, procedures, and regulatory standards.
• Demonstrates infection control practices and contributes to a clean, safe environment.
• Maintains professional boundaries and models respectful, trauma-informed interactions.
• Supports new team members during onboarding by demonstrating proper unit routines and protocols.

Other Duties

• Perform other duties as assigned to support the health, safety, and well-being of the individuals served.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities

MINIMUM QUALIFICATIONS:

• High school diploma or GED.
• Experience in behavioral health, inpatient psychiatric care, crisis units, emergency departments, or residential treatment programs roles preferred, not required.
• Valid driver's license, auto insurance, and reliable transportation.
• Must be at least 18 years of age.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Regularly required to lift 20 lbs.
• Must be able to lift a minimum of 30 lbs.
• Must be able to pull a minimum of 20 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop.
• Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
• Required to regularly stand and walk.
• Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment screening: Complete criminal background Name checked