Facility Based Crisis Behavioral Health Technician
We are hiring for a Facility Based Crisis Behavioral Health Technician (BHT) who will provide direct support, supervision, and therapeutic assistance to individuals receiving behavioral health services in facility-based, crisis, or residential treatment settings.
Duties and Responsibilities
- Direct Support and Patient Care:
- Provide direct patient care to individuals with psychiatric or co-occurring disorders, ensuring safety and well-being at all times.
- Follow the plan of care, including observation levels, safety checks, and supervision.
- Assist individuals with activities of daily living (ADLs) such as hygiene, meals, mobility, and personal care while promoting autonomy.
- Monitor and document behavior, mood, affect, sleep, intake/output, and participation in programming.
- Support individuals experiencing crisis using de-escalation, grounding, redirection, and therapeutic engagement techniques.
- Respond appropriately to behavioral or medical emergencies and all facility codes.
- Therapeutic Environment and Program Support:
- Maintain a structured, safe, and therapeutic environment within the unit or crisis setting.
- Lead or co-facilitate skills groups, recreational activities, psychoeducational sessions, and coping-skills practice as assigned.
- Encourage patient participation in therapeutic activities and support treatment goals.
- Monitor and support individuals during transitions, meals, quiet-room time, visitation, and safe transport.
- Safety, Crisis Prevention, and Intervention:
- Identify triggers, early warning signs, and changes in behavior; report concerns to clinical and nursing staff promptly.
- Utilize trauma-informed, least-restrictive intervention strategies to prevent escalation.
- Implement protocols for special precautions, suicide prevention, elopement risk, violence precautions, and environmental safety rounds.
- Demonstrate appropriate techniques for managing aggressive or unsafe behavior.
- Documentation and Communication:
- Accurately document observations, interventions, incidents, and care in the electronic health record (EHR).
- Communicate effectively with the interdisciplinary team regarding patient needs, risk factors, and progress.
- Participate in interdisciplinary treatment team meetings, shift reports, and clinical hand-offs.
- Teamwork, Professionalism, and Quality:
- Participate in quality improvement activities and adhere to organizational policies, procedures, and regulatory standards.
- Demonstrate infection control practices and contribute to a clean, safe environment.
- Maintain professional boundaries and model respectful, trauma-informed interactions.
- Support new team members during onboarding by demonstrating proper unit routines and protocols.
- Other Duties: Perform other duties as assigned to support the health, safety, and well‑being of the individuals served.
Minimum Qualifications
- High school diploma or GED.
- Experience in behavioral health, inpatient psychiatric care, crisis units, emergency departments, or residential treatment programs roles preferred, not required.
- Valid driver’s license, auto insurance, and reliable transportation.
- Must be at least 18 years of age.
Physical Demands and Work Environment
- Regularly required to lift 20 lbs.
- Must be able to lift a minimum of 30 lbs.
- Must be able to pull a minimum of 20 lbs.
- Must be able to squat, kneel, crawl, crouch, climb, and stoop.
- Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
- Required to regularly stand and walk.
- Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting.
Benefits
- Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
- Employee perks and discount program: to help you save money!
- Paid Time Off (full-time employees only)
- Health/Insurance (full-time employees only)
- 401(k) retirement savings program
- Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
- Training: Free CPR, first aid, and job-specific training opportunities
EEO Statement
RHA is an equal opportunity employer. We prohibit discrimination based on race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. RHA provides reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.