Facility Attendant Lead - Movies Under the Stars

Murfreesboro; Murfreesboro (TN); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Facility Attendant Lead to oversee operations at various recreational venues. This role involves ensuring customer satisfaction, maintaining facility cleanliness, and managing staff. The ideal candidate will possess strong communication skills and experience in customer service. Flexibility in scheduling is essential, as weekend and evening work may be required. Join a team dedicated to providing a safe and enjoyable environment for all visitors, and make a positive impact in your community.

Qualifications

• 3 months experience as a facility attendant or customer service representative.
• CPR/AED certifications required within 3 months of hire.

Responsibilities

• Oversees facility operations and ensures a positive experience for users.
• Maintains cleanliness and performs general repairs on the facility.

Skills

Customer Service

Communication Skills

Facility Maintenance

Cash Handling

Education

High School Diploma or GED

Tools

Facility Management Software

Job description

This position is considered a Safety-Sensitive position. Applicants who pass the interview process will be subject to drug and alcohol testing.

Depending on the department, the Facility Attendant Lead is responsible for assisting, in a leadership role, with the operation of the assigned park or facility, such as a gymnasium, athletic field, wellness area, reception area, concession stand, recreation venue, airport terminal, and other airport facilities.

Essential Functions:

1. Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
2. Greets customers/users as they enter the park or facility and assist them with their needs. Provide accurate information regarding activities and department information.
3. Oversees and monitors the assigned facility to ensure a positive experience.
4. Observes and enforces the rules and regulations of their assigned area for the safety and welfare of the staff and participants. Listens and responds to participant complaints.
5. Oversees facility maintenance and cleanliness. Keeps the assigned area clean, neat, and orderly.
6. Performs general repair and maintenance on the facility or coordinates with contractors.
7. Operates a computer with facility management software; processes daily admission, balances cash drawer; prepares bank deposits, collects funds, issues receipts, and records transactions.
8. Receives and records reservations; maintains and monitors schedules and calendars.
9. Maintains accurate records as assigned, which may include inventory, registrations, incident reports, and similar.
10. Opens and closes the facility as needed; ensures that the building is secure and that all participants have left before closing the facility.
11. Manages staff; provides guidance and instruction.
12. Ability to work a flexible schedule with some weekend, evening, and holiday work required.
13. Performs other work as assigned.

Supplemental Information:

• Set-up, run, and maintain Movies Under the Stars equipment and shows. Available to work Monday, Thursday, Friday, and Saturday nights from 6:00 p.m. to 10:00 p.m.

Physical Demands:

• Performs light work that involves walking or standing most of the time and exerting up to 20 pounds of force regularly.

Minimum Education and Experience Requirements:

• Must be at least sixteen (16) years old. High School diploma or GED preferred but not required. Three (3) months experience as a facility attendant, customer service representative, or closely related experience is required.

Special Certifications and Licenses:

• Must possess current (not expired) CPR/AED certifications or the ability to acquire within three (3) months from the date of hire.

The City of Murfreesboro is an Equal Opportunity Employer.