Facility Attendant Lead - Bradley Museum

City of Murfreesboro; Murfreesboro (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking city organization as a Facility Attendant Lead at a historic museum. This role combines leadership, guest services, and facility management, ensuring a welcoming and safe environment for visitors. You will oversee event operations and engage with the community, all while maintaining the museum's standards. If you're proactive, customer-focused, and ready to make a difference in a vibrant cultural setting, this position offers a unique opportunity to contribute to the city's heritage and community engagement efforts.

Qualifications

• Experience in facility management or customer service preferred.
• Must be at least 16 years old with a valid driver's license.

Responsibilities

• Oversee facility operations and ensure a positive experience for guests.
• Manage event setups and maintain cleanliness of the facility.

Skills

Customer Service

Facility Management

Communication Skills

Event Coordination

Education

High School Diploma or GED

Tools

Facility Management Software

Job description

DESCRIPTION

This position is considered a Safety-Sensitive position. Applicants who pass the interview process will be subject to drug and alcohol testing.

General Description:

The Facility Attendant Lead - Bradley Museum serves a leadership role in the operation and oversight of the museum facility, especially during evening and weekend hours, private rentals, and special events. This position requires a proactive, customer-focused individual with the ability to manage the facility independently, lead guest engagement, support event operations, and ensure a secure, clean, and welcoming environment. The role combines facility oversight, guest services, custodial duties, and programmatic support in one of the City of Murfreesboro's historic and cultural venues.

EXAMPLES OF ESSENTIAL DUTIES

Essential Functions:

• Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
• Greets customers/users as they enter the park or facility and assist them with their needs. Provide accurate information regarding activities and department information.
• Oversees and monitors the assigned facility to ensure a positive experience.
• Observes and enforce the rules and regulations of their assigned area for the safety and welfare of the staff and participants. Listens and responds to participant complaints.
• Oversees facility maintenance and cleanliness. Keeps the assigned area clean, neat, and orderly.
• Performs general repair and maintenance on the facility or coordinates with contractors.
• Operates a computer with facility management software; processes daily admission, balances cash drawer; prepares bank deposits, collects funds, issues receipts, and records transactions.
• Receives and records reservations; maintains and monitors schedules and calendars.
• Maintains accurate records as assigned, which may include inventory, registrations, incident reports, and similar.
• Opens and closes the facility as needed; ensures that the building is secure and that all participants have left before closing the facility.
• Manages staff; provides guidance and instruction.
• Ability to work a flexible schedule with some weekend, evening, and holiday work required.

• Performs other work as assigned.

Additional Duties:

• Assigned areas will include specific training and expectations within the scope of the job description.
• Supports seasonal exhibitions, educational programs, and community events.
• Participates in museum staff meetings, trainings, and emergency preparedness drills.

Guest Services and Visitor Engagement

• Greets and assists museum visitors, providing information about current exhibits, events, and programs.
• Ensures a welcoming, safe, and inclusive experience for all guests.
• Responds promptly and professionally to visitor inquiries, requests, and concerns.
• Leads informative and engaging museum tours for individuals, groups, and school programs, adapting content to suit audience interests.

Event and Rental Oversight

• Serves as the primary point of contact for private rentals, special events, and museum functions held during evenings and weekends.
• Supervises event operations, ensuring the safety and satisfaction of renters and guests.
• Assists with event setup and teardown, including arranging tables, chairs, equipment, and signage.
• Monitors adherence to museum and City policies during events, addressing any issues that arise.

Facility Monitoring and Maintenance

• Monitors the cleanliness and condition of the museum; performs custodial duties including sweeping, mopping, dusting, emptying trash, and sanitizing restrooms and high-traffic areas.
• Reports facility-related issues to museum management or Parks & Recreation supervisors in a timely manner.

Physical Demands:

• Performs light work that involves walking or standing most of the time and exerting up to 50 pounds of force regularly.
• May involve climbing ladders or performing light repairs using tools.

TYPICAL QUALIFICATIONS

Minimum Education and Experience Requirements:

• Must be a minimum of sixteen (16) years of age. High School diploma or GED equivalent preferred but not required. Requires three months experience as a facility attendant, customer service representative, or closely related experience.
• Experience in a cultural, recreational, or educational setting preferred.

Special Certifications and Licenses:

• Must possess current (not expired) CPR/AED certifications or the ability to acquire same within three (3) months from the date of hire.
• Must possess a valid driver's license.

The City of Murfreesboro is an Equal Opportunity Employer.

CITY OF MURFREESBORO
BI-WEEKLY PAYROLL CALENDAR FOR 2025
WORK WEEK: SUNDAY - SATURDAY
26 PAY DATES
Two Week Pay Cycle	Two Week Pay Cycle
START	END	CHECK DATE	START	END	CHECK DATE
29-Dec-24	11-Jan-25	24-Jan-25	29-Jun-25	12-Jul-25	25-Jul-25
12-Jan-25	25-Jan-25	7-Feb-25	13-Jul-25	26-Jul-25	8-Aug-25
26-Jan-25	8-Feb-25	21-Feb-25	27-Jul-25	9-Aug-25	22-Aug-25
9-Feb-25	22-Feb-25	7-Mar-25	10-Aug-25	23-Aug-25	5-Sep-25
23-Feb-25	8-Mar-25	21-Mar-25	24-Aug-25	6-Sep-25	19-Sep-25
9-Mar-25	22-Mar-25	4-Apr-25	7-Sep-25	20-Sep-25	3-Oct-25
23-Mar-25	5-Apr-25	18-Apr-25	21-Sep-25	4-Oct-25	17-Oct-25
6-Apr-25	19-Apr-25	2-May-25	5-Oct-25	18-Oct-25	31-Oct-25
20-Apr-25	3-May-25	16-May-25	19-Oct-25	1-Nov-25	14-Nov-25
4-May-25	17-May-25	30-May-25	2-Nov-25	15-Nov-25	26-Nov-25
18-May-25	31-May-25	13-Jun-25	16-Nov-25	29-Nov-25	12-Dec-25
1-Jun-25	14-Jun-25	27-Jun-25	30-Nov-25	13-Dec-25	26-Dec-25
15-Jun-25	28-Jun-25	11-Jul-25	14-Dec-25	27-Dec-25	9-Jan-26
HOLIDAYS - 2025
Holiday	Month	Day	Day of Week
New Years Day	January	1	Wednesday
Martin Luther King Day	January	20	Monday
President's Day	February	17	Monday
Memorial Day	May	26	Monday
Juneteenth Holiday	June	19	Thursday
Independence Day	July	4	Friday
Labor Day	September	1	Monday
Veterans Day	November	11	Tuesday
Thanksgiving Day	November	27	Thursday
Day after Thanksgiving	November	28	Friday
Christmas Eve	December	24	Wednesday
Christmas Day	December	25	Thursday