Facility Associate I

Goodwill Industries of the Inland Northwest; Ponderay (ID); On-site; USD 19,000 - 26,000; Full time

Job summary

The Facility Associate I primarily works in the processing/production area of the facility, handling donated goods and stocking shelves while providing customer service on the sales floor. Part-time positions may be available with some benefits. Must pass background check.

Essential duties include assisting customers, adhering to Goodwill policies, wearing PPE, and maintaining safety and confidentiality. Other duties as assigned.

Qualifications

• Customer service experience in a retail or donation setting.
• Able to stand for extended periods and lift moderate weights.
• Background check required.

Responsibilities

• Assist in processing donated items in the backroom.
• Stock shelves and merchandise on the sales floor.
• Provide excellent customer service at the register and on the floor.

Skills

Customer service

Stocking shelves

Cashier support

Tools

POS system

Job description

Closes: 12/6/26 - Ponderay, ID - Full &/or Part-Time/Hourly

Wage: $16.31 p/h

Employment Benefits: https://discovergoodwill.org/benefits/

Summary:

The Facility Associate I primarily works in the processing/production area of the facility, handling a variety of donated goods and/or on the sales floor stocking shelves and providing customer service. Part-time positions may be available with some benefits. Must pass background check.

Essential Duties and Responsibilities include the following:

Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.

Merchandise Stocker

• Transport items to and from the sales floor
• Place items on shelves, in floor fixtures or on racks
• Face shelves, racks, and/or floor fixtures according to display standards
• Remove old items from display and place in totes or carts, as assigned
• Assist at cash register wrapping or bagging merchandiseProvide excellent customer service
• Provide carry out service as needed

Tagger/Ticketer

• Prepare items for sale by hanging clothing, cleaning items as needed and/or bagging items that need to be kept together.
• Tag, mark and/or code items selected for sale according to designated prices and type of merchandise.
• Tally amounts and/or prices of processed items

• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).
• Other duties as assigned.