Facility Associate

Mountaineers; Seattle (WA); On-site; USD 25,000 - 33,000; Full time

Job summary

The Mountaineers in Seattle seeks a dedicated Facility Associate to maintain the program center and support rental events. You will help with event setup, on-site coordination, and basic A/V tasks, while delivering strong customer service.

This role requires reliability, the ability to work evenings/weekends, and a commitment to equity and safety. The position reports to the Associate Director of Operations and is based at Magnuson Park.

Qualifications

• Must align with The Mountaineers values and mission.
• Able to work evenings and weekends.
• Work independently with accuracy and efficiency.
• Learn event operations including AV equipment, floorplans, and setup.
• Valid Driver's License required.
• Willing to pass a background check for youth work.
• Commitment to equity and belonging in a diverse team.

Responsibilities

• Provide setup/breakdown and basic audio/visual support for events.
• Deliver excellent customer service before, during and after events.
• Assist Operations Manager and Facilities Manager in planning large member events and managing AV needs.
• Act as on-site event contact for day-of rental activities.
• Support overall cleanliness of the building pre/post events as needed.
• Assist with janitorial duties and restocking bathroom materials.

Skills

Customer service

Event support

Attention to detail

Problem solving

Team collaboration

Job description

Who We Are

The Mountaineers is a community of outdoor recreationists and conservationists founded in 1906 to explore the peaks and waterways of the Pacific Northwest. Today, we have more than 16,000 members and seven branches in Western Washington, where we deliver most of our outdoor education programming. Thanks to the work of generations of volunteers and our internationally recognized publishing division, we continue to enjoy an outstanding reputation in the fields of outdoor education, recreation, and public lands conservation and advocacy.

Our dedicated volunteers and staff get people outside to experience the power of the natural world. We advocate for access and protection of recreational lands so that future generations can enjoy these places too. Our core value of community reflects the belief that a diverse and inclusive outdoors inspires unity, respect, and passion for the places we love. Our 65 staff members, divided between our program centers and our nonprofit publishing division, Mountaineers Books, and 2,500+ volunteers work together to achieve our mission to enrich lives by helping people explore, conserve, learn about, and enjoy the lands and waters of the Pacific Northwest and beyond.

Learn more at mountaineers.org.

Position Overview

The Mountaineers is currently searching for a new Facility Associate to support our growing community of outdoor enthusiasts and event rental clients. The Facility Associate performs a range of building maintenance and event support tasks, including event preparation, event set up, on-site event support, event breakdown, and customer service. This position reports directly to the Associate Director of Operations.

You’ll love this job if:

• You’re mission driven and have a passion for the outdoors.
• You enjoy working with volunteers and community stakeholders.
• You excel in helping to plan and host events.
• You enjoy problem solving and working with your hands.

Key Responsibilities

Room Set Up and Event Services

• Provide setup/breakdown and basic audio/visual support for Mountaineers events and rental client events.
• Provide excellent internal and external customer service, anticipating and responding to customer requests and room setup requirements.
• Support the Operations Manager and Facilities Manager in planning large member events and managing audio/visual needs.
• Act as the on-site event contact for day-of rental event activities.

Janitorial

• Support overall cleanliness of the building by carrying out janitorial duties pre/post events.
• Regularly clean and sanitize the facility and work areas. Cleaning responsibilities may include:
  • Vacuuming
  • Mopping
  • Wiping down of surfaces
  • Window washing
  • Carpet cleaning
  • Dusting
  • Restocking bathroom materials
  • Trash removal
• Additional janitorial hours as agreed upon with Facility Manager and Associate Director of Operations.

Requirements

• Passion for the mission of The Mountaineers and ability to exemplify the organization’s values.
• Comfortable working alone in a large building and on the outside grounds at non-standard evening and weekend hours.
• Strong desire and ability to work in a diverse, team-centric, goal-focused environment.
• Demonstrated ability to work independently with a high degree of accuracy and efficiency.
• Knowledge of, or willingness to learn, about event operations, including audio-visual equipment, floorplans, and set up.
• Ability to handle cleaning chemicals and solvents daily.
• Valid Driver's License
• Willing and able to submit and pass a background check for approval to work with unaccompanied youth.

Desired Qualifications

• Demonstrated ability to communicate effectively at all levels and to build and maintain strong internal and external customer relationships.
• Experience working with volunteers and within a nonprofit organization.

Commitment to Equity and Belonging

Cultivating an inclusive staff is central to The Mountaineers focus on advancing equity in alignment with our core values. We’re interested in hearing from people who can work with colleagues of varied professional and lived experience. We encourage you to apply even if your background is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.

We are also committed to building a culture where all people feel emotionally and physically safe. In support of this commitment, all prospective employees must agree to abide by The Mountaineers Code of Ethics and our Child Protection Policies. We do not tolerate discrimination, sexual misconduct, harassment, micro-aggressions, retaliation, assault, or any form of child abuse.

Work Environment

This role is based in Seattle, WA, at The Mountaineers Seattle Program Center in Magnuson Park. The Facility Associate is expected to be on-site as scheduled.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must be able to lift 100lbs. with proper assistance and tools. While performing the duties of this Job, the employee is regularly required to stand, kneel, bend, and climb ladders and stairs and consistently lift and/or move up to 20 lbs.