Facility Admissions Liaison - Spaulding

Mass General Brigham Incorporated; Sandwich (MA); Hybrid; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking a Community Outreach professional to evaluate referrals and develop preadmission assessments, while reaching out to local organizations and healthcare providers. The role emphasizes building partnerships, educating partners about services, and coordinating with clinicians to improve patient access.

The position requires experience in community outreach and healthcare, and offers a hybrid work arrangement with travel within the Cape Cod area.

Qualifications

• Bachelor's degree in healthcare management, public relations, or related field.
• 2-3 years of community outreach experience and 1-2 years in healthcare/managed care.
• Massachusetts licensure preferred (LCSW, LICSW, RN, OT, PT, SLP).

Responsibilities

• Build and maintain relationships with stakeholders to promote the hospital's services and referral pathways.
• Educate community partners and healthcare providers about the hospital's services, programs, and resources.
• Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals.
• Conduct assessments to identify healthcare needs and gaps in the community.
• Organize and participate in community events, health fairs, seminars, and workshops to promote services.
• Collaborate with marketing/PR teams to develop targeted outreach materials.

Skills

Communication skills

Interpersonal skills

Public speaking

Driver's license

Education

Bachelor's degree in Healthcare Management

Bachelor's degree in Public Relations

Bachelor's degree in Related Field

Job description

Site: Rehabilitation Hospital of the Cape and Islands Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Come join our team at Spaulding Rehabilitation on beautiful Cape Cod. Spaulding Rehabilitation Cape Cod is a nationally recognized rehabilitation leader in a unique Cape Cod setting. As the Cape’s only hospital-level rehabilitation provider with inpatient and outpatient programs, we are part of the Spaulding Rehabilitation Network and Mass General Brigham. We offer a collaborative, patient-centered environment where employees can build meaningful careers and help patients regain independence. Candidates are drawn to our strong reputation, supportive culture, development opportunities, and career-growth pathways. Spaulding Cape Cod is a strong destination for clinical, administrative, operational, and support employees who want to grow, contribute, and make a meaningful impact.

Job details

This position will evaluate/manage referrals to develop comprehensive preadmission assessments while meeting productivity goals and ensuring clinical, regulatory, and performance expectations are met to overcome admission barriers. Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.

• Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
• Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
• Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
• Conduct assessments to identify healthcare needs and gaps in the community.
• Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
• Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.

Qualifications

Education Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Licensed Clinical Social Worker [LCSW - Massachusetts License] - preferred
• Social Worker [Licensed Independent Clinical Social Worker - LICSW - Massachusetts License] - preferred
• Occupational Therapist [Massachusetts License] - preferred
• Physical Therapist [Massachusetts License] - preferred
• Registered Nurse [RN - Massachusetts License] - preferred
• Speech-language Pathologist [Massachusetts License] - preferred

Experience

Community Outreach Experience 2-3 years required and Healthcare/Managed Care Experience 1-2 years required

Knowledge, Skills and Abilities

• Knowledge of local healthcare resources and community organizations.
• Familiarity with healthcare regulations, privacy laws, and ethical standards.
• Strong communication, presentation, and interpersonal skills.
• Ability to establish and maintain positive relationships with diverse stakeholders.
• Excellent organizational and time management abilities to manage multiple initiatives simultaneously.
• Valid driver's license and willingness to travel within the community as needed.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasions (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type Hybrid Work Location 311 Service Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

Pay Range $34.13 - $49.63/Hourly Grade 7

EEO Statement

1500 Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease.

Hold a hand.

Help people.

Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.