Facility Administrator - WCH1

WellCare Homes; Elk Grove (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

WellCare Homes in Elk Grove, CA, is seeking a Facility Administrator to oversee daily operations of a residential care facility for individuals with developmental disabilities. The role emphasizes staff supervision, regulatory compliance, and high-quality resident care.

The position requires Title 17/22 compliance, leadership experience, and the ability to coordinate with regional centers and healthcare providers. Travel between facilities and on-call availability may be required.

Qualifications

• Must be at least 21 years of age per Title 22 licensing.
• High School Diploma or GED required.
• Current ARF Administrator Certification required.
• Must possess and maintain applicable certification or licensure (Administrator certificate, ProAct Training instructor, ProACT Restraint Instructor, Ukeru Instructor Certificate, etc.).
• Minimum two (2) years of experience providing services to individuals with developmental disabilities and challenging behaviors.
• Prior supervisory or management experience in a residential care, healthcare, behavioral health, or related setting preferred.
• DSP 1 and DSP 2 certifications required.
• Knowledge of Title 17, Title 22, DDS requirements, Community Care Licensing standards, and residential care operations preferred.
• Ability to supervise employees, manage operations, exercise sound judgment, and make independent decisions regarding facility administration and resident care services.
• Strong leadership, communication, organizational, documentation, and problem-solving skills.
• Current CPR and First Aid certification required.
• Successful completion of DOJ/FBI fingerprint clearance, health screening, and TB clearance required.
• Valid California drivers license with an acceptable driving record and eligibility to drive under the company's insurance requirements required.
• Must be authorized to work in the United States.

Responsibilities

• Direct, oversee, and manage the daily operations of the residential facility and residential care programs.
• Exercise independent judgment and discretion regarding staffing, resident care coordination, operational procedures, policy implementation, and regulatory compliance matters.
• Ensure facility operations remain compliant with Title 17, Title 22, DDS, Community Care Licensing standards, labor laws, and all applicable regulations.
• Serve as primary liaison with Regional Centers, DDS, CCLD, healthcare providers, consultants, outside agencies, and resident family members.
• Implement and enforce company policies, procedures, operational standards, and quality assurance measures.
• Maintain accurate and confidential resident, personnel, operational, financial, training, and regulatory records in compliance with policy and regulations.
• Review and monitor incident reports, medication records, behavioral documentation, data collection, and other required records for accuracy and follow-up.
• Ensure mandated reporting and regulatory documentation are completed timel y and appropriately.
• Oversee facility purchasing, inventory, vendor coordination, expenditures, and maintenance within budgets.
• Coordinate emergency preparedness procedures, evacuation planning, and drills.
• Participate in audits, licensing visits, inspections, investigations, and regulatory reviews.
• Supervise, direct, train, coach, evaluate, and monitor staff performance.

Skills

Staff supervision

Regulatory compliance

Leadership

Communication

Education

High School Diploma or GED

ARF Administrator Certification

DOJ/FBI fingerprint clearance

CPR and First Aid certification

Job description

Job Title: Facility Administrator
Site: WellCare Homes 1
Reports To: Director of Services & Staff Development
Classification: Exempt
Pay Status: Salary
Pay Range: $70,304 to $74,880 annually
Work Schedule: Full-time (Monday to Friday, 9:00 am to 5:00 pm)

Position Summary

The Facility Administratoris responsible forthe overall management, administration, operation, staffing, and regulatory compliance of the residential care facility serving individuals with developmental disabilities and behavioral support needs. The Facility Administrator exercises independent judgment and discretion in directing facility operations, supervising employees, coordinating resident services, ensuring compliance with Title 17 and Title 22 requirements, and implementing company policies and procedures.

The primary duty of this position is management of the facility and supervision of staff. The Facility Administratoris responsible foroverseeing daily operations,maintainingregulatory compliance, managing personnel functions, ensuring quality resident care, and promoting a safe and effective work environment. This position regularly directs the work of two or more employees andparticipatesin personnel decisions including hiring recommendations, scheduling, training, performance management, corrective action, and disciplinary recommendations. This position operates within a residential care setting and may require evening, weekend, holiday, and on-call availability. Travel between facilities and attendance at off-site meetings or appointments may be required.

Essential Job Duties and Responsibilities

• Direct, oversee, and manage the daily operations of the residential facility and residential care programs.
• Exercise independent judgment and discretion regarding staffing, resident care coordination, operational procedures, policy implementation, and regulatory compliance matters.
• Ensure facility operations remain compliant with Title 17, Title 22, DDS, Community Care Licensing (CCLD), labor laws, and all applicable federal, state, and local regulations.
• Serve as the primary liaison with Regional Centers, DDS, CCLD, healthcare providers, consultants, outside agencies, and resident family members.
• Implement and enforce company policies, procedures, operational standards, and quality assurance measures.
• Maintain accurate and confidential resident, personnel, operational, financial, training, and regulatory records in compliance with company policy and applicable regulations.
• Review and monitor incident reports, medication records, behavioral documentation, data collection, and other required records to ensure accuracy, compliance, and appropriate follow-up.
• Ensure mandated reporting requirements and regulatory documentation are completed in a timely and appropriate manner.
• Oversee facility purchasing, inventory, vendor coordination, operational expenditures, and maintenance needs within approved budgets.
• Ensure the facility environment, grounds, equipment, and company vehicles remain clean, safe, sanitary, properly maintained, and adequately supplied.
• Coordinate emergency preparedness procedures, evacuation planning, and required emergency drills.
• Participate in audits, licensing visits, inspections, investigations, and regulatory reviews.
• Supervise, direct, train, coach, evaluate, and monitor the performance of Assistant Administrators, Lead Direct Support Professionals, Direct Support Professionals, and other assigned personnel.
• Develop, implement, and monitor staffing schedules to ensure adequate staffing coverage and operational continuity.
• Participate in interviewing, hiring recommendations, employee onboarding, performance evaluations, corrective action, disciplinary actions, and termination recommendations.
• Ensure employees maintain required certifications, mandatory trainings, continuing education, and competency requirements.
• Monitor employee attendance, professionalism, work performance, and compliance with company policies and procedures.
• Conduct staff meetings, trainings, and operational reviews as required.
• Address workplace concerns and employee conflicts in coordination with management and Human Resources.
• Promote professionalism, resident rights, abuse prevention, confidentiality, and a safe work environment.
• Coordinate and participate in IPP, ISP, IBSP, interdisciplinary team meetings, behavioral review meetings, and other resident care planning meetings.
• Oversee implementation and monitoring of resident care plans, behavioral support plans, healthcare coordination, and person-centered services.
• Monitor facility operations to ensure residents receive appropriate supervision, healthcare coordination, behavioral support, nutrition, transportation, and daily living assistance.
• Coordinate resident medical, dental, psychiatric, therapy, and other healthcare appointments and follow-up care as necessary.
• Ensure staff complete required resident documentation, progress notes, medication records, incident reports, and data collection accurately and timely.
• Monitor resident safety, behaviors, supervision levels, incidents, and service needs and implement appropriate interventions when necessary.
• Promote resident rights, dignity, safety, confidentiality, and person-centered practices throughout facility operations.
• Maintain professional communication and working relationships with residents, family members, healthcare professionals, consultants, and regulatory representatives.
• Respond to emergencies, staffing issues, resident incidents, behavioral crises, licensing concerns, and operational matters as necessary.
• Transport residents to appointments, community activities, and approved outings using company vehicles as needed.
• Maintain a valid California driver's license, acceptable driving record, and eligibility to drive under company insurance requirements.
• Follow company policies and safety procedures related to resident transportation and vehicle operation.
• Provide limited direct care or operational coverage as necessary to support resident safety, emergencies, or staffing shortages.
• Attend required meetings, trainings, certifications, continuing education programs, and company functions.
• Perform other job-related duties and responsibilities as assigned consistent with operational and business needs.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The qualifications listed below are representative of the knowledge, skills, abilities, education, and experiencerequiredfor the position.

Preferred candidates willpossessthe following:

• Must be at least 21 years of agein accordance withapplicable Title 22 licensing requirements.
• High School Diploma or GEDrequired.
• Current ARF Administrator Certificationrequired
• Must possess and maintain applicable certification or licensure (Administrator certificate, ProAct Training instructor, ProACT Restraint Instructor, Ukeru Instructor Certificate, etc.)
• Minimum two (2) years of experience providing services to individuals with developmental disabilities and challenging behaviors.
• Prior supervisory or management experience ina residentialcare, healthcare, behavioral health, or related setting preferred.
• DSP 1 and DSP 2 certificationsrequired.
• Knowledge of Title 17, Title 22, DDS requirements, Community Care Licensing standards, and residential care operations preferred.
• Ability to supervise employees, manage operations, exercise sound judgment, and make independent decisionsregardingfacility administration and resident care services.
• Strong leadership, communication, organizational, documentation, and problem-solving skills.
• Current CPR and First Aid certificationrequired.
• Successful completion of DOJ/FBI fingerprint clearance, health screening, and TB clearancerequired.
• Valid California driver's license with an acceptable driving record and eligibility to drive under the company's insurance requirementsrequired.
• Mustbe authorized towork in the United States.

We value team members who are patient, professional, reliable, and passionate about making a meaningful difference in the lives of others.

Physical Requirements and Work Environment

• Employees must be able to perform the essential functions of the position with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position,in accordance withapplicable law.
• Ability tofrequentlystand, walk, bend, squat, kneel, reach, climb stairs, sit, lift, push, pull, andassistwith transferring or supporting up to 50 pounds, with or without reasonable accommodation.
• Ability to work in residential care homes, community settings, medical facilities, office environments, and other program-related locations.
• Position may require evenings, weekends, holidays, overtime, overnight oversight, on-call responsibilities, and flexible scheduling based on operational needs.
• Regular interaction with individuals who may display aggressive, self-injurious, unpredictable, or challenging behaviors.
• Possible exposureto communicable diseases, blood-borne pathogens, bodily fluids, cleaning chemicals, medicinal preparations, and other conditions common to healthcare and residential care environments.
• Ability to effectively respond during emergencies, behavioral incidents, staffing shortages, evacuations, and crisis situations.

Equal Employment Opportunity Statement

WellCare Homes1 is proud to be an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination, harassment, and retaliation based on race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, citizenship, age, disability, medical condition, genetic information, military or veteran status, protected leave status, reproductive health decision-making, or any other status protected under federal, state, or local law.