Facilities Team Leader

Helen Ross McNabb Center; Knoxville (TN); On-site; USD 26,000 - 37,000; Full time

Job summary

Helen Ross McNabb Center in Knox County, Tennessee, seeks a Facilities Team Leader to oversee corrective and preventive maintenance across multiple properties. You will supervise the housing facilities technician, assign work orders, coordinate with vendors, and help drive continuous improvement to achieve 95% maintenance passing.

This on-site, full-time role requires reliable attendance, strong budgeting, documentation, and communication with internal customers and vendors.

Qualifications

• Three years' experience in building maintenance and/or construction.
• Two years of supervisory experience.
• Knowledge of electrical, plumbing, HVAC systems.
• Must have good communication with vendors.

Responsibilities

• Manages assigned staff according to Administrative and Personnel Policy and Procedure.
• Completes facilities staff appraisals on time, adheres to progressive disciplinary procedures to address staff performance and behavior issues.
• Complies with reporting requirements regarding FMLA eligible absences, disciplinary actions, workplace accidents, safety issues, etc.
• Coordinates facilities projects by regularly communicating with involved organizational customers and vendors to ensure project success.
• Completes modules work orders, opening and closing of tickets, timely.
• Oversees documentation
• Completes the required purchase order or expense request for projects.
• Provides first bid for projects and works with procurement for the best vendor and price.
• Benchmarks for your team will be created as a base standard for your team to review and improve on yearly.
• Completing 75% of work orders within four business days.
• Monthly and annual documentation of PM's
• Reports QA/QI indicators quarterly.
• Customer Service
• Oversees the recording and tracking of all calls into software.
• Priorities and assigns all work orders
• Orders all required materials for both scheduled and unscheduled work requests
• Coordinates all center office moves.

Skills

Computer literacy

Communication skills

Supervisory experience

Vendor coordination

Education

High school diploma or GED

Associate degree preferred

Tools

iPad

Cell phone

Computer software

Job description

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?

Or help people navigate the tough spots in their life?

And do it all while working where your hard work is appreciated.

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Facilities Team Leader today!

The Facilities Team Leader

Job Summary

• Oversees the corrective maintenance and preventive maintenance of all properties and facilities.


• The position will supervise the housing facilities technician and work with them on continual improvement to reach the goal of 95% passing. Assign work orders, follow up with vendors and manage the daily task of operating multiple facilities in multiple counties.


• An essential job function is reliable, predictable 40 hours per week job, on site and in the community, with regular attendance.

Job Duties/Responsibilities

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

• Manages assigned staff according to Administrative and Personnel Policy and Procedure.


• Completes facilities staff appraisals on time, adheres to progressive disciplinary procedures to address staff performance and behavior issues.


• Complies with reporting requirements regarding FMLA eligible absences, disciplinary actions, workplace accidents, safety issues, etc.


• Coordinates facilities projects by regularly communicating with involved organizational customers and vendors to ensure project success.


• Completes modules work orders, opening and closing of tickets, timely.


• Oversees documentation


• Completes the required purchase order or expense request for projects.


• Provides first bid for projects and works with procurement for the best vendor and price.


• Benchmarks for your team will be created as a base standard for your team to review and improve on yearly.


• Completing 75% of work orders within four business days.


• Monthly and annual documentation of PM's


• Reports QA/QI indicators quarterly.


• Customer Service


• Oversees the recording and tracking of all calls into software.


• Priorities and assigns all work orders


• Orders all required materials for both scheduled and unscheduled work requests


• Coordinates all center office moves.

Compensation

• Starting salary for this position is approximately $22.57 /hr based on relevant experience and education.

Experience

QUALIFICATIONS - Facilities Team Leader

• Minimum of three years' experience is required in the field of building maintenance and/or construction.


• Least two years of supervisory experience.


• Knowledge of computers and computer software, iPad, and cell phone is required.

Education /Knowledge

• High school diploma or GED, associate's degree or 2 years' experience in the field preferred.


• Basic understanding and knowledge of electrical, plumbing, HVAC systems.


• Computer work is required; ability to multi-task and follow up on project management items is required.


• Must have good communication skills and the ability to work with vendors.

Physical

• Must be able to lift 25 lbs.


• Proficient in reading.


• Ability to communicate effectively.


• Ability to type proficiently. Normal facility operations environment.

Location

• Knox County, Tennessee

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

Compensation details

22.57-22.57 Hourly Wage