Facilities Supervisor - PARC

The Road Home; South Salt Lake (UT); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

HSA, FSA, HRA

403B retirement plan

Free Life Insurance

Paid Time Off

Floating Holiday

Disability insurance

Employee Assistance Program

Training & Development

Tuition Assistance

Public Service Loan Forgiveness

Job summary

The Road Home is seeking a Facilities Supervisor to oversee daily maintenance at Pamela Atkinson Resource Center in South Salt Lake, UT. The role covers buildings, grounds, and equipment with supervision of custodial and maintenance staff.

Responsibilities include staffing, scheduling, safety compliance, and collaboration with the Facilities Manager. Requires a high school diploma, 3+ years supervisory experience, and willingness to undergo trauma-informed trainings. In-person work only.

Qualifications

• High school diploma/GED required.
• Three years of supervisory/managerial experience preferred.
• Basic understanding of commercial HVAC, plumbing, and electrical.
• Commercial building upkeep and repair experience.
• Inventory control and materials management experience.
• Proficient in building maintenance trades.

Responsibilities

• Perform general maintenance across the Resource Center property.
• Develop and implement a preventative maintenance program.
• Inspect and maintain building systems and equipment.
• Manage inventory and purchasing of supplies.
• Coordinate with vendors for servicing and supply distribution.
• Oversee warehouse operations and safety compliance.
• Conduct regular safety and training collaborations with staff.

Skills

Staff supervision

Budgets & planning

Trauma-Informed Care

Team leadership

Safety compliance

Education

High school diploma or GED

Vocational/technical training

Spanish language (preferred)

Tools

HVAC

Plumbing

Electrical basics

Job description

WHO WE ARE

The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community.We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities.
The Road Home is an Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

BENEFIT SUMMARY

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!
• Public Service Loan Forgiveness (PSLF) qualifying agency

JOB SUMMARY

The Facilities Supervisor oversees the daily maintenance and repair of the agency’s Resource Centers, including buildings, grounds, and equipment. This role ensuresappropriate staffinglevels for day and swing shifts and supervises custodial, maintenance, and warehouse staff, including interviewing, hiring, onboarding, and training.The Facilities Supervisor ensures that all cleaning, maintenance, inventory control, and related facility operations are completed in alignment with agency procedures and through a Trauma-Informed Care lens. This role coordinates services completed by onsite staff and by contracted providers such as Advantage Services. The Supervisor also oversees warehouse operations, including inventory management and accountability for tools and equipment.In partnership with the Facilities Manager, the Supervisor helps develop policies and procedures for facility operationsand maintenance. This position attends weekly meetings with the Facilities Manager and meets bi-weekly with custodial staff to support communication, consistency, and team development.

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

*This is an in-person position.

Location Pamela Atkinson Resource Center (PARC)
3380 S 1000 W, South Salt Lake, UT 84119

Reports to Facilities Manager

Position Status Full-Time (40hrs)

Shift/Schedule Monday-Friday
7:30 AM - 4:00 PM

Pay Grade and Starting Rate Grade 7/$20.04

FLSA Status Exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Perform general maintenance, repairs, and minor construction across the Resource Center property.
2. Develop and implement a preventative maintenance program with the Facilities Manager.
3. Conduct routine inspections and complete maintenance of building systems and equipment.
4. Manage inventory andpurchasing ofoffice, custodial, and maintenance supplies.
5. Coordinate with vendors and partner agencies for equipment servicing and supply distribution.
6. Manage waste disposal systems and pest control in coordination with vendors or partners.
7. Prioritize and respond to incoming work orders ina timelyand efficient manner.
8. Maintain warehouse and shop operations, ensuring cleanliness, organization, and compliance with safety standards.
9. Keep outdoor areas clean, including trash removal, sweeping, and power washing.
10. Maintain landscaping, sprinkler systems, and othergroundsupkeep year-round, as applicable.
11. Ensure winter safety by completing snow removal and de-icing of sidewalks and parking lots, as applicable.
12. Safelyoperateagency vehicles and equipment; serve as a backup driver when needed.
13. Assistwith donation procedures.
14. Support the maintenance, custodial, and housekeeping teams as needed. This role requires flexibility and a willingness to take on tasks outside theroutinedaily operations.
15. Attendmandatory agencytrainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more.
16. Participate in emergency drills and environmental safety activities, asrequired.
17. Follow all agency protocols for security, safety, and sanitation tomaintaina clean and secure environment for guests and staff.
18. Maintain regular and reliable attendance as an essential function of this position.

Supervisor Duties and Responsibilities

1. Model trauma-informed leadership in all interactions with staff and guests.
2. Provide clear, constructive feedback to staff regularly, fostering growth and accountability.
3. Hire, train, mentor, and support team members through hands-on guidance and resource sharing.
4. Delegate tasks effectively while ensuring equitable distribution of workload.
5. Resolve conflicts promptly and professionally, using de-escalation techniques and leading difficult conversations with kindness and directness.
6. Uphold agency policies consistently and lead by example.
7. Conduct regular one-on-one meetings with employees to exchange feedback, actively listen, and address professional development needs.
8. Develop and implement performance improvement plans and other corrective actions when needed, with measurable goals, equipping staff with the tools and guidance to achieve success.
9. Collaborate cross-departmentally to align team goals with organizational mission.
10. Monitor and ensure completion of all mandatory training, while maintaining accurate participation records.
11. Track and report on team performance metrics (attendance, outcomes, etc.), as needed.
12. Perform employee evaluations as scheduled, offering actionable feedback and tailored support.
13. Advocate for staff needs while balancing operational priorities.

Promoting Best Practice

• Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve.
• Advance the agency’s commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging.
• Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission.
• Maintain healthy boundaries using trauma-informed approaches in all interactions.

*Other duties as assigned.
*Must pass a pre-employment background check and drug screening.

*Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply.

EDUCATION AND EXPERIENCE

• High school diploma/GEDrequired.
• Experience working with diverseand/or vulnerablepopulationsis preferred.
• Threeyears of the following experience preferred:
  • Minimum ofthreeyears’ supervisory or managerial experience.
  • Basic understanding of commercial HVAC, plumbing, and electrical.
  • Commercial building equipment upkeep and repair.
  • Material/equipment management and inventory control.
  • Proficient in building maintenance trades.
• Completion of vocational/technical school preferred.
• Bilingual in Spanish preferred.

SKILLS AND EXPECTATIONS

• Ensure quality assurance,accuraterecord keeping, and effective budgeting for maintenance and facility needs.
• Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication.
• Ability to accept supervision, direction, and feedback with openness.
• Use basic computer programs (email, spreadsheets, and more) and have basic computer skills.
• Provide thoughtful and attentive customer service by communicating clearly and handlingdifficult situationswith professionalism, patience, and empathy.
• Strong interpersonal skills and ability to work with diverse populations.
• Work independently and take initiative when completing tasks or resolving issues.
• Ability to handledifficult situationswith patience, professionalism, and empathy.
• Uphold confidentiality,maintainprofessional boundaries, and address challenges with creative problem-solving.
• Maintain positive and respectful relationships with guests, staff, vendors, and community partners.
• Adapt to changing priorities with flexibilityanda strong work ethic.
• Demonstrate cultural sensitivity and support the agency’s diversity, equity, inclusion, and belonging efforts.
• Communicate clearly, professionally, and compassionately, using a Trauma-Informed Care approach.

PHYSICAL AND EQUIPMENT REQUIREMENTS

• Ability to lift and move heavy itemsup to 50 pounds.
• Ability to sit, stand, andmovefor at least an hour at a time or more.
• Ability to bend, squat, kneel, twist, push, and pull to perform job functions.
• Ability to safely climb stairs, ladders, and step stools.
• Ability tooperateequipment and machinery, as needed.
• Wear OSHA-required protective gear for safety.
• Must be at least 21 years old, have avalid, unexpired driver’s license,andthe ability to drive a vehicle, as needed.