Facilities Supervisor, 40 hours, Days

UMass Memorial Health; Worcester (MA); On-site; USD 74,000 - 133,000; Full time

Benefits offered by this job

Signing bonus possible

Job summary

UMass Memorial Health is seeking a Facilities Manager to oversee maintenance operations for hospital campuses and off-site properties. You will coordinate maintenance, manage CMMS workloads, and supervise staff and contractors to ensure safe, efficient, and compliant operations.

A key focus is planning, regulatory compliance, and delivering high-quality facilities service to patients and staff. The role requires an associate degree (bachelor's preferred), three years in healthcare facilities

Qualifications

• Associate degree required; bachelor’s preferred.
• CHFM certification is a plus.
• Minimum three years in healthcare facilities maintenance or related field.
• Strong leadership, communication and customer service skills.
• Experience with CMMS and building automation systems.

Responsibilities

• Coordinate maintenance, repair and improvement for facilities and infrastructure.
• Monitor CMMS activities for prioritization, assignment and closure.
• Analyze metrics to improve service delivery and customer satisfaction.
• Supervise maintenance staff and contractors to ensure safety and quality.
• Perform routine inspections to identify deficiencies and opportunities.

Skills

HVAC systems

Electrical systems

Plumbing systems

Life safety systems

Leadership potential

Customer service

Communication

Organization

CMMS usage

Education

Associate degree in Facilities Management, Construction Management, or related field

Bachelor's degree in Facilities Management, Engineering, Construction Management, or related field

Certified Healthcare Facility Manager (CHFM)

Tools

CMMS

Job description

Exemption Status:

Exempt

Hiring Range:

$73,756.80 - $132,787.20

(based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday, On Call - Required, Weekends (Saturday and Sunday)

Scheduled Hours:

8AM - 4:30PM

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10030 - 5290 Maintenance Realty

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Assists the Facilities Manager with the coordination and management of maintenance functions for UMass Memorial Health campuses and off-site properties as assigned. Supports the planning, organization, and oversight of maintenance activities including plant operations, building systems, grounds, utilities, preventive maintenance, contractor management, regulatory compliance, and work order management. Serves as a departmental leader responsible for ensuring the safe, efficient, and compliant operation of hospital facilities and infrastructure.

I. Major Responsibilities:

1. Assists in coordinating maintenance, repair, and improvement activities for UMMH-owned and leased facilities, ensuring buildings, grounds, and infrastructure are maintained in a safe, reliable, and operational condition.

2. Checks daily work order activities through the Computerized Maintenance Management System (CMMS), for prioritization, assignment, monitoring, and closure of corrective, preventive, and demand maintenance activities.

3. Monitors work order and preventive maintenance performance metrics and develop recommendations to improve service delivery, staff productivity, and customer satisfaction.

4. Coordinates and supervises maintenance personnel and contracted service providers to ensure work is completed safely, efficiently, and in accordance with applicable codes, standards, and project specifications.

5. Performs routine inspections of facilities, grounds, and building systems to identify deficiencies, equipment failures, safety concerns, and opportunities for operational improvements.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Associate degree in Facilities Management, Construction Management, or related field.

2. Valid driver's license.

Preferred:

1. Bachelor's degree in Facilities Management, Engineering, Construction Management, or related field.

2. Certified Healthcare Facility Manager (CHFM)

Experience/Skills:

Required:

1. Minimum three years' experience in healthcare facilities maintenance, building operations, engineering, construction, or related field.

2. Demonstrated Leadership potential.

3. Working knowledge of HVAC, electrical, plumbing, life safety, utility systems, and building automation systems.

4. Experience utilizing Computerized Maintenance Management Systems (CMMS).

5. Strong organizational, communication, leadership, and customer service skills.

Preferred:

1. Previous experience supervising maintenance staff, trades personnel, contractors, or service providers.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.