Facilities Supervisor

Canopy Growth Corporation; City of Syracuse (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

NYCANNA LLC seeks an experienced Facilities Supervisor to oversee daily facility operations, maintenance, safety, and overall functionality of company facilities on site. The role requires hands-on leadership, PM program ownership, and coordination with contractors and vendors.

You will manage maintenance records, ensure compliance with NY regulations, and lead a team of facilities technicians with a focus on proactive problem-solving and reliability.

Qualifications

• 3–5+ years hands-on multi-trade maintenance in commercial, industrial, or controlled-environment settings.
• Experience with HVAC, electrical, plumbing, and mechanical systems.
• Ability to read, write, and understand blueprints/technical drawings.
• Strong knowledge of safety practices and procedures.
• Experience coordinating with external contractors and vendors.

Responsibilities

• Oversee daily facility operations to ensure buildings, equipment, and systems operate efficiently.
• Coordinate preventive maintenance and emergency repairs.
• Monitor HVAC, electrical, plumbing, lighting, and other building systems.
• Supervise facilities staff and coordinate with HR for talent development.
• Maintain maintenance records and support budget management.

Skills

HVAC maintenance

Electrical work

Plumbing

Mechanical aptitude

Team leadership

Safety compliance

Education

High School diploma or equivalent

EPA 608 certification

OSHA 10/30 certification

Forklift certification

Tools

CMMS software

Microsoft Office

Job description

Why NYCANNA LLC?
NYCANNA LLC¨NBSP;is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.
Who you’ll work for (employer’s name): NYCANNA LLC

Our Culture

Here at Canopy USA, LLC, we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.
We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!

About The Role (job Title And Summary)

The Facilities Supervisor is responsible for overseeing the daily operations, maintenance, safety, and overall functionality of company facilities. We are looking for a true self-starter who takes complete ownership of facility operations and is comfortable being the sole facility professional on site. This person must be hands-on, highly organized, resourceful, and proactive. They will own the preventive maintenance (PM) program and CMMS, manage work orders and asset records, oversee the facilities staff, source parts and competitive quotes, coordinate and oversee outside vendors, and ensure maintenance activities stay within budget. Most importantly, this individual needs to anticipate problems rather than simply react to them!
This role involves troubleshooting mechanical, electrical, plumbing, and general maintenance issues, as well as coordinating with contractors when necessary. In addition to hands-on repair work, the supervisor maintains accurate records, follows scheduled maintenance plans, and supports compliance efforts, all while demonstrating strong problem-solving skills, teamwork, and attention to detail.

How you’ll make a difference (required duties and responsibilities):

Maintenance Responsibilities

• Oversee daily facility operations to ensure buildings, equipment, and systems operate efficiently.
• Coordinate routine inspections, preventive maintenance, and emergency repairs.
• Monitor HVAC, electrical, plumbing, lighting, and other building systems, as applicable.
• Complies with NY regulations, building codes and safety standards for all maintenance and repairs.
• Identify maintenance issues and ensure corrective actions are completed promptly.
• Maintain facility cleanliness, organization, and overall appearance.
• Respond to facility-related emergencies on timely basis with effective and appropriate resolutions.
• Maintain accurate records of maintenance and repair work performed.
• Partner with Facility Director & HR for talent selection, onboarding, offboarding, employee relations concerns and talent development of facilities technicians.
• Stay updated on industry trends, technologies, and best practices.
• Perform minor repairs independently and assist with major repairs including coordinating with external contractors as needed.
• Collaborates with external suppliers on approved major repairs, renovation and/or new construction projects
• Follow scheduled maintenance plans, conduct routine inspections, and address issues proactively.
• Operate, maintain, and ensure the safe use of vehicles, tools, materials, and equipment.
• Execute and maintain work request systems, logging all maintenance and repair activities.
• Provides support to other departments as well as facility cleaning and light maintenance.

Supervisory Responsibilities

• Supervise, train, and evaluate facilities and maintenance personnel.
• Delegate daily work orders, maintenance tasks, and priorities.
• Develop staff schedules and ensure adequate coverage for facility operations.
• Monitor employee performance, productivity, attendance, and compliance with procedures.
• Promote teamwork, accountability, and a strong customer-service culture.
• Lead and encourage effective communication amongst the facilities team fostering a positive work environment.
• Skills to be Successful (minimum qualifications):Must be 21 years of age or older
• High School diploma or equivalent - Required
• General trade license/certs: EPA 608, OSHA 10/30, lift/forklift certification.-Preferred
• 3–5+ years hands-on multi-trade maintenance (HVAC/R, electrical, plumbing, mechanical) in a commercial, industrial, or controlled-environment setting.- Required
• Excellent mechanical aptitude; highly proficient in using plumbing tools and equipment
• Strong knowledge of building maintenance procedures, techniques and industry best practices.
• Familiarity with machinery, equipment, hand tools and power tools used in building maintenance and repair.
• Understanding of occupational hazards, safety precautions, and best practices to ensure a safe work environment.
• Ability to read, write, and understand instructions, correspondence and memos.

oAbility to read and follow blueprints, technical drawings and assembly instructions.

Computers and Technology

• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Ability to learn, navigate and accurately utilize computerized maintenance management and project management software
• Knowledgeable about and highly experienced with using different facility systems such as: HVAC/dehumidification, irrigation/fertigation, RO water, cultivation lighting, environmental controls

Perks & Benefits

• Full suite of medical, dental, and vision insurance
• Paid parental leave
• 401 (k)
• Paid Time Off
• Short Term and Long-Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and ADD&D
• Pet insurance
• FSA and HAS available
• Based on eligibility.

Schedule

• Minimally a Monday – Friday on site, work schedule with the ability to work evenings, weekends and holidays (as necessary)
• Subject to change as business needs.

Work Environment And Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions