Facilities Staff - Building Operations

The Pabst Theater Group; Milwaukee (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

The Pabst Theater Group is seeking a hands-on Facilities Staff – Night of Show to keep Milwaukee venues safe, functional and welcoming during live events. You’ll handle preventative maintenance, minor repairs, and respond to issues as they arise, working with a tight-knit team in iconic spaces.

This role emphasizes responsive problem-solving, basic repair work (plumbing, electrical, carpentry), and coordination with House Management.

Qualifications

• High School diploma or GED required.
• Minimum 2 years of experience in facilities, maintenance, operations, or event support.
• OSHA 10 and CPR/First Aid certifications preferred.
• Experience with plumbing, HVAC, electrical or carpentry is a plus.

Responsibilities

• Serve as on-site Facilities contact during events and respond to issues.
• Perform preventative maintenance, inspections, and minor repairs before and during events.
• Monitor building temperatures and HVAC equipment during shows.
• Address minor plumbing, lighting, electrical, and door issues.
• Assist House Management and other staff during shows.
• Identify safety or cleanliness concerns and report them.
• Assist with snow and ice removal to maintain access.

Skills

Strong problem-solving

Attention to detail

Excellent communication

Customer-facing experience

Education

High School diploma or GED

OSHA 10 certification

CPR/First Aid certification

Tools

Upkeep maintenance software

Gmail

Job description

Be part of the action behind Milwaukee’s live music scene!At Pabst Theater Group, the energy doesn’t start when the lights go up—it starts with the people who make every show possible. We’re looking for a knowledgable and dependable Facilities Staff – Night of Show team member who supports the running of the venues as by creating a safe, functional and comfortable environment.By keeping things running smoothly throughout the night, you’ll be an essential part of the show. You’ll work alongside a passionate team in some of Milwaukee’s most iconic entertainment spaces, surrounded by live music, events, and the excitement that comes with being part of the Pabst Theater Group.If you’re a hands-on problem solver who takes pride in creating a clean, safe, and welcoming environment—and you want a behind-the-scenes role where no two nights are exactly alike—this could be the perfect gig for you.Come help us make the night happen!PRIMARY PURPOSE: The Event Facilities Staff provides on-site facilities support during events to help maintain a safe, functional, and comfortable venue environment. This position performs assigned preventative maintenance, inspections, work orders, and minor repairs prior to events and responds to facilities-related issues as they arrive during shows. The role serves as the primary on-site facilities resource during assigned events and escalates issues when additional support is required.MAJOR DUTIES AND RESPONSIBILITIES:Serves as the on-site Facilities contact during assigned shows and events, responding to building-related issues as they arise.Performs assigned preventative maintenance tasks, inspections, work orders, and minor repairs prior to and during events as time allows.Monitors and adjusts building temperatures and related HVAC equipment during shows and events.Responds to minor plumbing issues, including restroom and fixture problems.Performs minor theater seat repairs and adjustments.Troubleshoots and addresses minor lighting, electrical, door, hardware, plumbing, and other building-related issues within the scope of the position.Replaces light bulbs and performs other routine building maintenance as needed.Provides facilities-related assistance to House Management and other event staff during shows and events.Identifies safety, cleanliness, or functionality concerns and addresses or reports them as appropriate.Assists with minor snow and ice removal as needed to maintain safe building access.Performs other duties as assigned.MINIMUM EDUCATION AND EXPERIENCE REQUIRED:High School diploma or GED.2 years of experience in facilities, maintenance, operations, or event support.PREFERRED QUALIFICATIONS:Experience in the areas of plumbing, HVAC, electrical and carpentry.Experience in venues, theaters, hospitality, or customer-facing operations preferred.Hands-on experience with basic repairs, contractor support, and maintenance systems.OSHA 10 certification.CPR/First Aid certification.GENERAL SKILLS/QUALIFICATIONS:Familiarity with basic building systems and repair tools.Comfort using or learning maintenance software (e.g., Upkeep).Attention to detail and follow-through on routine tasks.Ability to be flexible and make quick decisions, inform others of decisions, and provide rationale for decisions.Strong interpersonal skills.Ability to work with a wide range of people from different backgrounds.Ability to resolve complaints and issues while maintaining a professional and calm demeanor.Excellent verbal and written communication skills.Strong problem-solving skills.Strong organizational skills.Proficiency with computers and Gmail.Strong work ethic.Ability to work autonomously.Strong analytical thinking skills.PHYSICAL REQUIREMENTS:Able to regularly lift and/or move up to 25 lbs. and occasionally lift and/or move up to 50 lbs.Able to use close vision, distance vision, depth perception, color determination, and adjustment of focus.Able to use hands to grasp, reach and operate objects, tools, or controls.Regularly required to sit, stand, walk, talk, and hear.Regularly required to bend, twist, climb, kneel and balance.Must comply with any safety or PPE requirements.Reasonable accommodations are made to enable individuals with disabilities to perform essential job functions.WORK LOCATION(s):Any Pabst Theater Group location within the metropolitan Milwaukee area.SCHEDULE:Primary schedule has this position working evenings and weekends during events and shows. Shifts typically begin approximately one hour prior to doors to allow time for assigned preventative maintenance and facilities tasks before transitioning to event coverage. There are opportunities for additional hours during the day to help full time staff with larger projects.WORK ENVIRONMENT:The work environment consists of historic buildings that host live music. While performing the duties of this job, the employee may be exposed to outside weather conditions while performing certain work duties. The noise level in the work environment can range from quiet to loud. Conditions can include normal to low light conditions.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.Travel: Travel is typically not required between venues, and occasionally required to obtain supplies.