Facilities Sr Representative

Athene; West Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Athene is seeking a Facilities Support specialist in West Des Moines to ensure a safe, functional workplace. You will coordinate furniture installation, moves, and facility projects while partnering with vendors and internal teams.

The role requires hands-on experience with furniture and basic maintenance, a customer-service mindset, and the ability to manage multiple priorities. A valid driver’s license and a high school diploma are required.

Qualifications

• 1+ years of facilities or related experience.
• Experience with hands-on furniture installation and office moves.
• Strong customer service and organizational skills.

Responsibilities

• Perform office furniture installation, relocation, reconfiguration, repairs, and inventory management.
• Coordinate office moves and conference room setups with vendors and internal teams.
• Perform routine facility maintenance and inspections to ensure a safe workplace.
• Monitor work requests and ensure timely completion with proper documentation.

Skills

Facilities maintenance

Office furniture installation

Customer service

Problem solving

Education

High school diploma

Job description

We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.

Purpose: This position is responsible for providing Facilities support services to ensure a safe, functional, and professional workplace environment at our West Des Moines offices. The role coordinates facility maintenance activities, vendor services, furniture installation and management, workplace repairs, and facilities-related documentation while delivering exceptional customer service to employees and visitors.

Accountabilities

• Perform office furniture installation, relocation, reconfiguration, repairs, and inventory management to support evolving business needs.
• Coordinate office moves, workspace improvements, conference room setups, artwork placement, and facility projects while partnering with internal stakeholders and external vendors.
• Complete general building maintenance activities including furniture adjustments, picture hanging, minor carpet repairs, workplace upkeep, preventative maintenance support, and routine facility inspections.
• Monitor facilities work requests, respond to service issues, and ensure timely completion of work orders, documentation, and customer requests.
• Support vendor coordination by monitoring service quality, confirming work is completed to company standards, and assisting with seasonal outdoor and after-hours facility support as needed.
• Perform other miscellaneous duties, projects, and responsibilities as assigned.

Qualifications and Experience

• 1+ years of facilities, maintenance, office services, building operations, or relevant experience.
• Experience performing hands-on furniture installation, office moves, basic building maintenance, or coordinating facility-related services.
• Strong customer service, organizational, and problem-solving skills with the ability to manage multiple priorities and work independently.
• Ability to interpret furniture layouts, floor plans, or workspace configurations while maintaining attention to detail and a commitment to quality.
• Ability to lift, move, and assemble office furniture and equipment, and provide support during occasional evenings or weekends when business needs require.
• Valid driver's license.
• High school diploma or equivalent.
• Drive.
• Discipline.
• Confidence.
• Focus.
• Commitment.

Learn more about working at Athene. Athene is a Military Friendly Employer! Learn more about how we support our Veterans. Athene is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.

We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.