Facilities Specialist / Senior Facilities Specialist

AvalonBay Communities; Arlington (VA); On-site; USD 48,000 - 88,800; Full time

Benefits offered by this job

Health, dental and vision benefits

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

Employee stock purchase plan

Job summary

AvalonBay Communities is seeking a hands-on Facilities Specialist / Senior Facilities Specialist to maintain a safe and functional headquarters environment in Arlington, VA. You will support daily operations, coordinate repairs, and assist with office moves while delivering excellent customer service.

The role requires 5+ years in facilities or related operations, strong IT and communication skills, and the ability to work independently in a fast-paced setting.

Qualifications

• High school diploma or GED is required.
• Minimum of 5 years of facilities, building maintenance, or workplace operations experience in a service-focused environment.

Responsibilities

• Maintain and support headquarters operations including daily facility inspections and conference room readiness.
• Respond to and resolve day-to-day facilities requests (HVAC, plumbing, furniture, copier, and office equipment).
• Perform preventative maintenance on pantry equipment (dishwashers, microwaves, ice makers, coffee machines, water dispensers).
• Troubleshoot facility-related issues and coordinate vendor service calls when needed.
• Serve as the primary facilities contact when the Facilities Manager is off-site.

Skills

Facilities maintenance

HVAC knowledge

Preventive maintenance

Vendor management

Customer service

Communication skills

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Overview

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Position Details

• Position Type: Full time
• Weekly Scheduled Hours: 40
• State: Virginia
• City: Arlington
• Zip Code: 22203

The Role

This role has two salary ranges, depending on the level at which the candidate is hired:

• Facilities Specialist: $48,000.00 - $71,900.00
• Senior Facilities Specialist: $59,300.00 - $88,800.00

AvalonBay Communities is looking for a hands‑on, service-oriented Facilities Specialist / Senior Facilities Specialist to support our corporate headquarters. In this role, you'll be responsible for maintaining a safe, functional, and professional workplace environment for our associates, guests, and business partners. From troubleshooting building issues to coordinating repairs and supporting office moves, you'll play a critical role in the daily operations of our headquarters facility. If you enjoy solving problems, working with your hands, and providing exceptional customer service in a fast‑paced environment, we'd love to hear from you.

What You'll Do

Maintain and Support Headquarters Operations

• Conduct daily facility inspections focused on HVAC performance, lighting, cleanliness, organization, conference room readiness, restrooms, copy rooms, and common areas
• Respond to and resolve day‑to‑day facilities requests including HVAC, plumbing, furniture, appliance, copier, shipping, and office equipment issues
• Perform preventative maintenance on pantry equipment including dishwashers, microwaves, ice makers, coffee machines, and water dispensers
• Troubleshoot facility‑related issues and coordinate vendor service calls when needed
• Serve as the primary facilities contact when the Facilities Manager is off‑site

Perform Maintenance and Repairs

• Complete minor repairs including painting, wall touch‑ups, furniture repairs, door adjustments, carpet repairs, and basic plumbing work
• Replace light bulbs, copier toner, water filters, CO₂ tanks, and other consumable supplies
• Maintain office equipment and ensure shared spaces remain fully operational and presentable

Manage Vendors and Facility Projects

• Coordinate contractor repairs and maintenance for furnishings, flooring, doors, lighting, plumbing, electrical systems, and other building components
• Review completed work and ensure repairs meet company standards
• Submit and manage service requests through building management systems and coordinate with building engineers

Support Workplace Services

• Set up conference rooms, training spaces, and event areas for meetings and special events
• Assist with office relocations and internal moves
• Partner with Information Services to prepare workstations for new hires and departing associates
• Communicate proactively with associates regarding repairs, projects, and facility‑related updates

Maintain Safety and Security

• Maintain Automated External Defibrillators (AEDs) and related supplies, including routine testing
• Participate on the Emergency Preparedness Team
• Provide backup support for building access and security systems, including badge and access management
• Maintain organized storage areas and facilities inventory

What You Bring

Required Qualifications

• High school diploma or GED
• Minimum of 5 years of facilities, building maintenance, or workplace operations experience in a service‑focused environment

Knowledge, Skills, And Abilities

• Basic carpentry, painting, and plumbing skills
• Experience performing minor repairs and preventative maintenance
• Strong customer service mindset with the ability to support a wide range of internal clients
• Ability to prioritize multiple tasks and work independently in a fast‑paced environment
• Strong verbal and written communication skills
• Proficiency with Microsoft Office applications
• Ability to perform basic mathematical calculations and measurements

Physical Requirements

• Frequently stand, walk, bend, kneel, crawl, and climb stairs or ladders
• Lift and move objects weighing more than 30 pounds
• Operate maintenance tools, equipment, and supplies safely
• Occasionally work evenings or weekends to support business needs

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We Offer

• Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.
• Growth based on achievement and promotion from within.
• Associate recognition (a company‑wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).
• A 20% discount on our incredible apartment homes.
• A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications are being accepted on an ongoing basis.

AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/).