Facilities Specialist

Casa Esperanza; Boston (MA); On-site; USD 80,231,000 - 91,693,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Holiday Pay

PTO - 18+ days

Sick Pay

Job summary

Casa Esperanza, Inc. seeks a Facilities Specialist to keep all properties safe, clean, and accessible, and to manage maintenance with outside vendors. You’ll support the Operations Manager, handle work orders, and oversee safety and equipment operation across multiple sites.

The role requires 3–5 years in building maintenance, HVAC/electrical/plumbing knowledge, and bilingual English/Spanish ability. A valid MA driver’s license and CPR/First Aid certification are preferred.

Qualifications

• 3-5 years in building maintenance.
• Ability to work independently.
• Knowledge of HVAC, electrical, plumbing repairs.
• Maintenance, sanitation and landscaping system skills.
• Strong computer skills incl. MS Office/Outlook/databases.
• Effective communication with directors, contractors, staff.
• Experience in residential treatment or supportive housing preferred.
• Bilingual English/Spanish.
• At least 2 years of building repairs experience.
• Must meet physical requirements.
• Training requirements of the position.

Responsibilities

• Perform minor repairs, maintenance, and landscaping.
• Ensure quality/complete work by vendors and contractors.
• Update Operations Manager on building conditions and systems.
• Process work orders; dispatch and complete promptly.
• Maintain appearance and safety of common areas and equipment.
• Operate and supervise safety of all maintenance machinery.
• Manage inventory of supplies.
• Ensure OSHA compliance and train maintenance staff.
• Participate in property inspections and respond to findings.
• Provide 24-hour emergency maintenance coverage.
• Place purchase orders with approval and submit receipts.
• Attend property management meetings and report as directed.
• Monitor cleaning staff and ensure hallways are clear.
• Conduct scheduled maintenance per plan (daily/weekly/monthly).
• Inspect for pest issues and ensure lights function.
• Report damages to Director of Operations.
• Oversee landscaping, snow removal, and grounds maintenance.
• Handle unit turnovers including cleaning and repairs.

Skills

Building maintenance

Independent work

Constructions repairs

Maintenance, sanitation, landscaping

Computer skills (MS Office/Outlook/dat

Education

High School Diploma

CPR and First Aid certified

MicroMain experience

Tools

MicroMain

Job description

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the role

The role of the Facilities Specialist is to ensure that all properties are safe, clean, and accessible on a daily basis and for the maintenance of all properties owned and managed by Casa Esperanza, Inc.

What you'll do

• Responsible for minor repairs, maintenance, and landscaping. Also responsible for ensuring the quality and completion of all maintenance and repair work performed by outside vendors and contractors.
• Responsible for keeping the Operations Manager advised of the condition the buildings, mechanical systems, safety systems, grounds, equipment and vehicles owned by Casa Esperanza, Inc.
• Responsibility for working with the Operations Manager to ensure that all repairs and work requests are entered into work orders and that all work orders are dispatched and completed in a timely way.
• Responsible for the appearance of the properties and the condition and safety of all the common areas, mechanical rooms, maintenance shop and work areas
• Responsible for the safe operations and usage of all machinery owned and used by Casa Esperanza for maintenance, includes but not limited to, agency van, agency truck, snow plow, snow blower and floor scrubber machine.
• Responsible for inventory control of all supplies and materials used for the daily maintenance and repair of properties.
• Responsible for site safety and knowledge of current OSHA regulations and ensuring those maintenance employees are trained in OSHA compliance
• Responsible for participating in the property inspections that are conducted by the licensing and inspecting agencies and organizations involved with the Casa Esperanza Inc. properties and programs and ensuring that any problems identified or repairs needed are promptly corrected and that program managers receive the information they need to respond to the inspection reports.
• Responsibility for ensuring that there is a 24-hour emergency response for maintenance, security systems, and fire alarm systems.
• Responsible for making purchases with the approval of the Operations Manager and/or Executive Director and/or Deputy Director.
• Responsible for submitting all purchase receipts along with a Casa Esperanza’s purchase request form to the Director of Operations.
• Participates in property management meetings and provides oral or verbal reports as directed.
• Monitor cleaning company staff to ensure all cleaning duties are performed
• Ensures that all hallways and staircases are clear and safe.
• Conduct scheduled maintenance of facilities according to the property maintenance plan. Adheres to daily, weekly, and monthly cleaning and maintenance schedules.
• Inspects property to determine, prevent, and address any pest issues.
• Ensures emergency lights, exit lights, and other lights are in working order daily.
• Reports any damages or needed repairs to the Director of Operations.
• Responsible for all landscaping and grounds maintenance for all Casa Esperanza, Inc. properties including snow removal, salting, raking, mowing, and trash pick-up and removal.
• Addresses minor emergency maintenance needs such as spills, clogs, and other hazards.
• Responsible for all unit turnovers including cleaning, painting and other required repairs as requested.
• Completes daily work orders as prioritized by the Director of Operations.
• Valid Massachusetts driver's license
• Additional responsibilities as assigned by the Director of Operations/Property Manager.

Qualifications

• 3-5 years experience in building maintenance
• Ability to work independently
• Knowledge of constructions/building repairs (HVAC, electrical, plumbing, etc.)
• Maintenance, building, sanitation and landscaping system skills
• Strong computer skills, including Microsoft Office, Outlook, use of database
• Ability to communicate effectively with program directors, contractors, agencies, and staff.
• Experience working in a residential treatment or supportive housing environment, preferred.
• Knowledge of sanitation, cleaning supplies, and safety procedures, including universal precautions.
• Bilingual, English/Spanish
• At least 2 years of experience on building repairs
• Ability to meet the physical requirements of the position
• Ability to meet the training requirements of the position

Education/Training required

• High School Diploma preferred
• CPR and First Aid certified
• Intermediate/Advanced skills in MicroMain a PLUS

What we offer:

• Compensation: $28-32/hour
• 401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO) - 18 days year one, 20.5 days at year two, 23 days at year five
• Sick Pay - 10 paid days per year
• Long/Short-Term Disability
• Paid by Company Life Insurance
• Health Reimbursement Arrangement (HRA)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Employee Ticket at Work (Discounts for Entertainment, travel, movies, etc.)
• Increased Salary for Credentials
• and more...

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and a booster, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc. also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers, and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process, please email [e-mail].