Facilities & Security Operations Associate

AssistRx; Tempe (AZ); On-site; USD 29,000 - 34,000; Full time

Job summary

AssistRx is hiring a Security/Facility Operations Assistant in Tempe, AZ to provide security and general facilities support under the Security Operations Manager. The role emphasizes protecting people, property, and information, and involves access control, CCTV, emergency response, and coordination with HR and management.

The position is unarmed, requires high school or GED, CPR/AED within 90 days, and involves patrols, reporting, and light maintenance tasks. Regular overtime may be required.

Qualifications

• Proficient in Microsoft Word and Excel.
• CPR/AED certification within 90 days of employment.
• Experience with security systems such as alarm monitoring, CCTV, and access control.
• Must have a valid driver’s license and pass a background check.
• Ability to communicate effectively with management and visitors.

Responsibilities

• Monitor and implement security and facility policies for employees, guests and vendors.
• Perform routine interior and exterior patrols and check secured areas and data rooms.
• Manage access control by loading, updating, and reporting in the security database.
• Coordinate emergency drills and act as a point of contact during drills and real events.
• Assist HR and Security on terminations and escort terminations from the building.
• Generate and submit security incident reports promptly.
• Operate CCTV and pull video as needed for security reviews.
• Conduct daily CCTV checks and maintain system readiness.
• Provide general facility support including room setups and moving equipment.
• Take photographs and process new-hire photo IDs.
• Perform related tasks as assigned by management.

Skills

Microsoft Word

Microsoft Excel

Brivo system

Access control

CCTV systems

CPR/AED

Communication skills

English proficiency

Driver's license

Background check

Education

High School diploma or GED

Tools

Brivo

Job description

Overview

The purpose of the Security/ Facility Operations Assistant is to provide overall Security and general facilities support, under the guidance of the Security Operations Manager. This position will work with to provide a safe and secure work environment with ability to observe and report with an emphasis on the protection of people, property, products, and information from both internal and external threats. This is an unarmed Security position.

Overview

The purpose of the Security/ Facility Operations Assistant is to provide overall Security and general facilities support, under the guidance of the Security Operations Manager. This position will work with to provide a safe and secure work environment with ability to observe and report with an emphasis on the protection of people, property, products, and information from both internal and external threats. This is an unarmed Security position.

Responsibilities

• Monitor and implement established security and facility policies and procedures to all employees, guests and vendors which includes providing access capabilities, identification badges for control entry to the facility, and monitoring the facility and perimeter parking areas.
• Make routine checks of facility ensuring safety and security. Complete interior and exterior building patrols 3-4 times each shift, noting any irregularities. Checking all secured area’s including computer and data rooms’, and electrical closets throughout AssistRx property.
• Train and work within the Brivo security database or similar. Load access cards in the system when required, add/delete access as needed. Be able to run database reports when requested by the department Security Manager. Work with established access groups within the security database.
• Provide assistance in all emergency situations such as fire alarms, tornado warnings, medical emergencies, etc. Serve as the point of contact and chief warden during drills and live emergency situations at the facility. Be Familiar with all assembly areas and escape routes, and coordinate drills annually.
• Assist HR and Security management on termination requests. Prepared to standby and give assistance as needed. Keep Security Management appraised and updated on all situations involving terminations. Ensure terminations are escorted from the building and leave the property
• The ability to generate and submit security incident reports as needed. Reports must be written and turned into Security Management in a timely manner.
• Able to perform all aspects of the CCTV system within the facility. Must be able to monitor and pull recorded video when requested by Security Management. The officer may be requested to pull video to send to the Security Manager (only) for review.
• Provide daily checks of the facility CCTV system.
• Must be able to take instructions and complete tasks as needed.
• Flexible to work overtime with the ability to stand post for long periods of time when needed
• Assist with generating facility Work Orders and provide the necessary follow-up until the work order is completed.
• General customer service work that involves greeting and assisting visitors, employees and vendors
• Perform any necessary follow-up tasks to ensure the facility is secure.
• Perform the physical and/or administrative tasks involved in shipping, receiving, warehousing and supplies inventory management, if necessary
• Process incoming and outgoing UPS, Fed-Ex, courier deliveries etc. and deliver packages and boxes to office recipients.
• Provide general facility support by fulfilling routine light maintenance work, conference room set up, for meetings and assisting in moving office equipment and furniture when requested.
• Take photographs and process new-hire photo ID’s.
• Performs other related duties as assigned by management.

Qualifications

• Required knowledge of Microsoft software programs such as Word and Excel and other Microsoft programs needed in the Security/facilities department.
• CPR/AED certification within 90 days of employment
• Experience managing supplies inventory.
• Ability to follow oral/written instructions: communicate effectively with Management, colleagues and external customers.
• Conduct effective building patrols, observe and report irregularities to Security Management.
• Experience with Security systems such as alarm monitoring, CCTV, fire monitoring, access control.2 years of experience in Security preferred.
• Experience in general facility work.
• Must have a High School diploma or GEDThe ability to work in a team environment.
• Must be able to communicate effectively in English
• Must have a valid driver’s license
• Must be able pass required background check
• The ability to always provide quality customer service to client and colleagues.
• Follows all Client policies and procedures.

Pay Range

USD $20.63 - USD $25.78 /Hr.