Facilities Operations Support Associate (Accounting/Finance)

CBRE; Windsor (CO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Employee assistance program

Training and development

Job summary

CBRE is seeking a Contract Support Associate to provide customer service and administrative support to a large business unit, facility, or account. The role falls under Contract Quality Management and focuses on ensuring contractual requirements are fulfilled.

You will respond to client inquiries, understand contract scope, and manage financial and operational systems to maximize savings. Vendor onboarding, invoice review, and monthly reporting are part of the responsibilities.

Qualifications

• High School Diploma or GED required with 3–4 years of job-related experience.
• Proficiency with a range of processes, procedures, systems and concepts in own function.
• Ability to convey unusual or complex content concisely and logically.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational and inquisitive mindset; advanced math skills.

Responsibilities

• Respond to client inquiries and ensure timely, quality service delivery and follow-up.
• Understand contract scope and ensure all work is carried out accordingly.
• Champion financial and operational systems; identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned work; manage sub-contractor paperwork.
• Review invoices; code cost centers; manage quotations and purchase orders; liaise with sites and head office.

Skills

MS Office

Organizational skills

Advanced math

Communication

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You'll Do:

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.


• Understand the scope of the contract and make sure that all work is carried out accordingly.


• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.


• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.


• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.


• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.


• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.


• Deliver monthly reporting support on Contract and Business Unit Reviews.


• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.


• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.


• Impact own team and other teams whose work activities are closely related.


• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You'll Need:

• High School Diploma or GED with 3-4 years of job-related experience.


• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.


• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.


• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Organizational skills with an advanced inquisitive mindset.


• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The salary range for the Facilities Operations Support Associate position is $55,000.00 to $70,000.00. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

Equal Employment Opportunity:

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.