Facilities Operations Manager - Outdoors

Block by Block; Iowa City, Northern (IA, KY); Hybrid; USD 78,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

PTO and Holidays

Bonus opportunities

401K

Vehicle allowance

Job summary

Block by Block is seeking an experienced Facilities Operations Manager to lead outdoor programs and oversee daily district operations. You will manage a team, coordinate resources, and drive program improvements while maintaining strong client relations and a passion for outdoor spaces.

The role emphasizes hands-on leadership in the field, supervising staff, and ensuring excellent service in varying weather.

Qualifications

• Minimum of 5 years management experience.
• Strong customer service skills and positive attitude.
• Excellent communication and people skills.
• Proficiency with MS Word, Excel and Outlook.

Responsibilities

• Hire and train a skilled, dependable team.
• Adjust resource deployment to meet changing needs.
• Identify and solve problems to improve program quality.
• Procure and manage inventory of supplies and equipment.
• Report outcomes through spreadsheets and budgets.
• Provide hands-on coaching and field leadership.
• Demonstrate a proven 5–7 year track record in similar roles.

Skills

Management experience

Customer service

Leadership

Team supervision

Education

High School Diploma

College education preferred

Tools

MS Word

MS Excel

MS Outlook

Job description

Facilities Operations Manager - Outdoors

#BBB-6169

We are proud to offer the following benefits:

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
• Bonuses: Availability of bonuses varies and is dependent on multiple factors including but not limited to: location, position and contract agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions only).
• Other: 401K Retirement Savings Plan, Vehicle Allowance (only available for specific corporate positions, based on location and position).

Salary Range

$78,000 - $80,000

Job Description

Job Title: Facilities Operations Manager (Ideal for manager with groundskeeping, facilities operations, landscape experience.)

Salary: $78K - $80K plus annual bonus (weekly pay, pay advance before pay day, free uniforms, great benefits)

Shift: M-F, 6a - 3pm

Are you a leader/manager with 5-7 years of experience in , groundskeeping/landscaping,facilities operations management, or public spaces administration? Block by Block is seeking an Operations Manager to oversee one of our Ambassador programs. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of employees, and a passion for creating a great experience.

Key Responsibilities:

• Hiring and training a positive, skilled, and dependable team.
• Adjusting the deployment of resources to match changing needs.
• Identifying and solving problems to improve program quality.
• Procuring and managing inventory of supplies and equipment.
• Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets).
• Hands-on working management in the field to provide coaching, mentoring, and continuous training.
• Has a solid work history with at least 5-7 years of experience.
• Has supervised a team of people.
• Outgoing, positive, and personable.
• Enjoys working outside in varying weather conditions.
• Loves interacting with people and making their day.
• Is a problem solver and innovator.
• Strong communication and narration abilities.

Career Growth: Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an ambassador.

Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• High School Diploma required, college or extended education preferred
• Minimum of 5 years management experience required in either industries stated in job posting.
• Expert Customer Service Skills -- Our entire mission is to be friendly and engaging. Must lead by example with their friendliness and with a positive attitude.
• Must have a proficiency in MS Word, MS Excel and MS Outlook.

Shift

1st Shift

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

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