Facilities Operations Manager

Jones Lang LaSalle Incorporated; Somerville (MA); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking a Facilities Operations Manager for a life sciences client in Cambridge, MA. You will lead a team of professionals to maintain a compliant, high-performing facility with 24/7 operations and pharmaceutical-grade standards.

The role requires deep knowledge of HVAC, electrical, plumbing, BAS, and laboratory support, plus experience with regulatory compliance and capital projects. Strong vendor management and budgeting skills are essential.

Qualifications

• Bachelor's degree in Engineering, Facilities Management, or related technical field, or equivalent experience.
• 6+ years progressive facilities management, including 3+ years in life sciences/pharma/biotech.
• Knowledge of FDA regulations, GMP, cleanroom standards.
• Experience with HVAC, electrical distribution, emergency power, lab utilities.
• Experience leading capital projects and facility modifications.
• Strong budgeting skills to optimize costs while maintaining service.

Responsibilities

• Lead facilities operations team including technicians, engineers, and vendors.
• Oversee HVAC, electrical, plumbing, BAS, and lab support equipment for 24/7 reliability.
• Ensure compliance with FDA, EPA, OSHA, MWRA and life sciences regs.
• Develop preventive/predictive maintenance leveraging data analytics and AI tools.
• Manage vendor contracts, SLAs, and KPI performance.
• Oversee capital improvement projects with minimal disruption.
• Respond to emergencies and perform root cause analyses.
• Prepare and manage operating budgets with cost optimization.
• Act as primary liaison with client leadership on performance and projects.

Skills

Facilities management

Life sciences

Regulatory compliance

HVAC systems

Electrical systems

Budget management

Vendor management

Project management

Education

Bachelor's degree in Engineering/Facilities Management

Advanced degree (preferred)

Tools

CMMS

Building Automation Systems

AI analytics tools

Laboratory utilities software

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Operations Manager – JLL

What This Job Involves: As a Facilities Operations Manager supporting our life sciences client, you'll serve as the strategic operational leader responsible for maintaining a safe, compliant, and high-performing facility environment. This role is built for a driven, high-energy professional who brings an infectious enthusiasm for operational excellence. You are someone who doesn't just manage a facility — you own it, with deep, hands-on knowledge of every system, process, and stakeholder relationship that keeps it running at its best. This role demands both technical mastery and exceptional relationship-building skills as you oversee all aspects of facility operations including HVAC, electrical and plumbing systems, critical utilities, and regulatory compliance specific to life sciences environments. You'll manage vendor relationships, lead high-performing facilities teams, and uphold the stringent standards required in pharmaceutical and biotech settings.

What Your Day-to-Day Will Look Like:

• Lead and manage the facilities operations team — including technicians, engineers, and vendor partners — fostering a culture of safety, accountability, energy, and continuous improvement
• Oversee critical building systems including HVAC, electrical, plumbing, BAS, and laboratory support equipment to ensure 24/7 operational reliability
• Maintain comprehensive compliance with FDA, EPA, OSHA, MWRA and other regulatory requirements specific to life sciences facilities
• Develop and execute preventive and predictive maintenance programs that optimize equipment performance and extend asset lifecycles — leveraging AI-powered tools and data analytics where applicable
• Manage vendor contracts, service level agreements, and KPI performance metrics to ensure quality service delivery and cost-effectiveness
• Coordinate and oversee capital improvement projects, facility modifications, and equipment installations with minimal disruption to ongoing operations
• Respond swiftly and decisively to emergency situations and lead root cause analysis efforts to prevent recurrence of facilities-related incidents
• Prepare and manage the facilities operating budget, identifying cost-saving opportunities while maintaining service quality and safety standards
• Serve as the primary facilities liaison with client leadership, providing regular updates on performance metrics, upcoming projects, continuous improvement initiatives, and technology advancement opportunities

Required Qualifications:

• Bachelor's degree in Engineering, Facilities Management, or a related technical field, or equivalent combination of education and experience
• 6+ years of progressive facilities management experience, with at least 3+ years in a life sciences, pharmaceutical, or biotech environment
• Strong working knowledge of regulatory requirements including FDA regulations, GMP, and cleanroom standards
• Proven experience managing critical facilities infrastructure including HVAC, electrical distribution, emergency power systems, and laboratory utilities
• Experience managing capital projects and facility modifications from planning through execution
• Strong budget management skills with demonstrated ability to optimize costs while maintaining service excellence
• Excellent communication and stakeholder management skills with the ability to translate technical concepts for non-technical audiences
• An open, forward-thinking mindset toward emerging technologies, including AI applications in facility management, predictive maintenance platforms, and digital twin environments

Preferred Qualifications:

• Advanced degree in Engineering, Facilities Management, or related discipline
• Professional certifications such as Certified Facility Manager (CFM), Project Management Professional (PMP), or Professional Engineer (PE)
• Experience with computerized maintenance management systems (CMMS), building automation systems, and AI-integrated facility management platforms
• Background in commissioning and qualification (IQ/OQ/PQ) of laboratory and manufacturing equipment
• Experience supporting GxP or clinical operations in regulated environments

Location: Cambridge, MA (on-site)

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 140,000.00 – 160,000.00 USD per year

Location: On-site –Cambridge, MA

Benefits:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.