Facilities Operations Manager

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 120,000 - 160,000; Full time

Job summary

Jefferson Health is seeking a Facilities Manager to oversee operation and maintenance of hospital infrastructure, ensuring uninterrupted life safety systems and compliance with TJC and state authorities. You will manage staffing, budgets, and coordinating with Hospital Administration and external regulators to maintain safety and efficiency across all campus facilities.

The role requires a Bachelor’s degree in engineering or related field, several years in healthcare facilities operations, and

Qualifications

• Bachelor’s degree in Engineering or related field.
• 7 years of experience in facilities operations, maintenance, or engineering in regulated environments.
• 3 years healthcare facilities management or comparable industry.
• Ability to lead a diverse team and manage multi-million dollar budgets.
• Excellent organizational skills and interpersonal communications.
• Proficiency with MS Office and budgeting systems.

Responsibilities

• Develops and demonstrates understanding of client needs and supports Facilities to minimize organizational risk.
• Provides knowledge-based support to drive compliance, service levels, and financial responsibility for service levels.
• Establishes and maintains relationships with key departmental representatives and area managers.
• Provides direct support to hospital through interaction with Hospital Administration and Facilities staff.
• Conducts regular evaluations of clinical areas and support departments to ensure client needs are met.
• Monitors condition of buildings related to safety and efficiency across systems and grounds.
• Ensures compliance with state/local codes, regulatory site visits, and insurance requirements.
• Collaborates with Managing Director and Directors to plan future development of facilities and systems.
• Participates in planning equipment and system retrofits or additions with internal or external teams.
• Responsible for readiness and maintenance of life safety systems (fire alarms, generators, etc.).
• Supports Work Order/Preventive Maintenance systems to optimize facilities management.

Skills

Team leadership

Interpersonal communication

Budget management

Decision making

Education

Bachelor’s degree in Engineering or related field

High School Diploma/GED with 7 years experience

Tools

MS Office

MS PowerPoint

Job description

Job Details

Manages, plans, coordinates and directly supports the administration of the proper operation and maintenance of uninterrupted light, heat, power, water, and monitoring systems of all Hospital buildings and services. Has direct responsibility for all peripheral facilities operations of "satellite" or affiliated facilities under the Facilities Department but not staffed by TJU Facilities personnel. Ensures the Hospital & University facilities overall condition and appearance are maintained professionally. The Manager has support role in the development and management of operating budgets for all departments and costs associated within areas of responsibility. Manages staffing schedules, ensuring coverage of critical events as well as everyday operational staffing. Supports the Departmental Administration in the identification and management of budgets (both operating and capital) and ensures quality control for departmental responsibilities. Has support role in the administrative and professional responsibility for the safe and efficient function and operation of all Hospital and University buildings, equipment, systems and grounds. Support the Departmental Managing Director and Director of Operations with relationships and routine interactions between the institution and the various outside regulatory agencies providing oversight to the institutions activities (TJC, PA Dept. of Health, City L&I, etc.).

Number of Positions In Requisition

1

Job Details

Manages, plans, coordinates and directly supports the administration of the proper operation and maintenance of uninterrupted light, heat, power, water, and monitoring systems of all Hospital buildings and services. Has direct responsibility for all peripheral facilities operations of "satellite" or affiliated facilities under the Facilities Department but not staffed by TJU Facilities personnel. Ensures the Hospital & University facilities overall condition and appearance are maintained professionally. The Manager has support role in the development and management of operating budgets for all departments and costs associated within areas of responsibility. Manages staffing schedules, ensuring coverage of critical events as well as everyday operational staffing. Supports the Departmental Administration in the identification and management of budgets (both operating and capital) and ensures quality control for departmental responsibilities. Has support role in the administrative and professional responsibility for the safe and efficient function and operation of all Hospital and University buildings, equipment, systems and grounds. Support the Departmental Managing Director and Director of Operations with relationships and routine interactions between the institution and the various outside regulatory agencies providing oversight to the institutions activities (TJC, PA Dept. of Health, City L&I, etc.).

Job Description

Manages, plans, coordinates and directly supports the administration of the proper operation and maintenance of uninterrupted light, heat, power, water, and monitoring systems of all Hospital buildings and services. Has direct responsibility for all peripheral facilities operations of "satellite" or affiliated facilities under the Facilities Department but not staffed by TJU Facilities personnel. Ensures the Hospital & University facilities overall condition and appearance are maintained professionally. The Manager has support role in the development and management of operating budgets for all departments and costs associated within areas of responsibility. Manages staffing schedules, ensuring coverage of critical events as well as everyday operational staffing. Supports the Departmental Administration in the identification and management of budgets (both operating and capital) and ensures quality control for departmental responsibilities. Has support role in the administrative and professional responsibility for the safe and efficient function and operation of all Hospital and University buildings, equipment, systems and grounds. Support the Departmental Managing Director and Director of Operations with relationships and routine interactions between the institution and the various outside regulatory agencies providing oversight to the institutions activities (TJC, PA Dept. of Health, City L&I, etc.).

Job Duties

• Develops and demonstrates a working understanding of client needs (patients/clinical units/research, etc.) and supports the Facilities department in minimizing organizational risk.
• Provides knowledge based support to drive continuing compliance, service level improvement, added value to patient care environment and satisfaction, minimized business impact of operational interruptions, and financial responsibility for requested service levels.
• Establish and maintains direct working relationships with key departmental representatives, area managers and staff as the leader of the team responsible and accountable for Facilities Performance and Customer Service.
• Provides direct support to the hospital through close interaction with Hospital Administration and Facilities Services staff.
• Conducts regular evaluations of clinical areas, research labs, and support departments to ensure that client needs are met.
• Monitors overall condition of all buildings related to academic, healthcare and research missions of the institution including all systems, equipment and grounds for safety and efficiency.
• Monitors and maintains compliance with state and local codes, TJC compliance and insurance compliance, and through periodic and documented inspections.
• Works in support of the Managing Director, Directors of Operations and with all Facilities staff, ensuring compliance with all requirements of regulatory agencies including continuous readiness for TJC, PADOH, and all other regulatory site visits.
• Meets with appropriate TJC, state, local, and all other survey and inspection personnel referred by Administration to review surveys and corrective responses.
• Reports to the Directors of Operations and Compliance on presence and results of all such inspections and surveys with any requirements or recommendations for corrective action.
• Working with the Facilities Administration staff, participates in the planning of future development of physical facilities and systems.
• Developing, reviewing and recommending approval of plans for equipment and systems retrofit, repair replacement or additions to be carried out by institutional personnel and/or outside contractors.
• Responsible for readiness, functioning and maintenance of all Hospital life safety systems (fire alarms, sprinkler systems, emergency generators, etc.). Delegating routine repair and maintenance of systems to Managers/Supervisors and contracting for periodic inspection and special maintenance of detection and control systems.
• Supports and optimizes the use of the Work Order / Preventive Maintenance system to meeting the need of the institution to provide a meaningful management tool for all levels of FM management as well as efficiently schedule and distribute the workload.
• Responsible for Human Resource related issues of direct and indirect staff including employment, termination, suspension, training, grievances and promotions.
• Supports the negotiation, application and management of the collective bargaining agreement between Jefferson and the Teamsters Union (Facilities Services).

Minimum Qualifications

• Bachelor’s Degree in Engineering or related field or
• High School Diploma/GED with 7 years of experience in facilities operations, maintenance, or engineering experience in a healthcare, higher education, pharmaceutical, research, or other highly regulated environment.
• 3 years of facilities operations, maintenance, compliance, or engineering experience in a healthcare, higher education, pharmaceutical, research, or other highly regulated environment.
• Ability to lead a diverse team of Facilities professional and skilled craftspeople work well in a both a collaborative as well as independent work assignments.
• Ability to motivate others and drive performance either with or without direct authority.
• Ability to manage multi-million dollar operational and capital budgets to targets and make informed decisions relative to prioritization of work
• Excellent organizational skills and interpersonal communications (speaking, written and electronic).
• MS Office, MS Powerpoint and budgeting systems skills.

Preferred Qualifications

• 3 years healthcare facilities management or a comparable industry.
• Management training helpful.

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate